My plugin stopped working after server update 4.3.1.0 => 4.4.3.0

[ZR1000A1 1]

Some time ago I wrote a plugin that provides live streams. It used to work fine in 4.3.1.0 (Ubuntu). After updating the server to 4.4.3.0 it stopped working. I verified that downgrading back to 4.3.1.0 fixes the issue. I attached relevant debug logs. Could you, please, fix the server? Thanks.

Emby_4.3.1.0_Work.txt Emby_4.4.3.0_Error.txt

[Luke 40065]

Hi, what does "stopped working" mean?

[ZR1000A1 1]

In browser (Firefox & Chrome) it tries open a stream for about a minute and then says that the stream can't be played. In Android client it keeps trying to open a stream forever until I kill the client. 

Edited July 28, 2020 by ZR1000A1

[Luke 40065]

Ok looking at the error in your log, @softworkz is already working on that. Thanks.

[ZR1000A1 1]

Great! Thanks, Luke.

[ZR1000A1 1]

Has this been fixed? In which server version?

Thanks!

[Luke 40065]

It's been a while so I would try it again with the latest version. Thanks.

[ZR1000A1 1]

No, still is broken in the latest release. Is it possible to fix?

[Luke 40065]

New log files? thanks.

[ZR1000A1 1]

Here are log from Windows server.

Also, it appears that Roku client is also broken. When I try to open the stream in Emby Roku, the client simply crashes (this is with Emby Server v4.3.1.0, not the latest one). The same stream works perfectly fine in Android client and Web client. This is too bad, as the main use for the plugin is Roku. Is there any way I can get a log from Roku client to help you fix it?

embyserver-63746168558.txt ffmpeg-transcode-0390df4f-9331-4bbe-bbd4-1e1b63bc69f1_1.txt

[ZR1000A1 1]

BTW, by Roku client crashes, I mean it exits to a Roku Home screen immediately after a stream is selected for play

[ZR1000A1 1]

One more question. Where can I get an older version on Ebmy Roku Channel? I know for sure that 6 months ago it was working fine (with server 4.3.1.0). I might be able to install it on Roku via development channel. Thanks

 

[speechles 2010]

Opening 'https://mf.svc.nhl.com/ws/media/mf/v2.3/key/<obfuscate-url>/<on-purpose>/2013031911/kid/70335174' for reading

Are you sure your Roku is using HTTPS when logging in and connecting? If it uses HTTP then gets fed this HTTPS url for playback things will go very wrong.

Edited January 14, 2021 by speechles

[ZR1000A1 1]

Not sure what you are talking about. Roku client does not login to anything, Emby server does. The client used to work perfectly fine until the last update. I need to get a previous Roku client installer, please!

With the latest server (4.5.4.0, the problem started with 4.4.3.0) the main issue is this:

    *** Error Report ***
    Version: 4.5.4.0
    Command line: D:\embyserver\system\EmbyServer.dll
    Operating system: Microsoft Windows 10.0.19042
    Framework: .NET Core 3.1.9
    OS/Process: x64/x64
    Runtime: D:/embyserver/system/System.Private.CoreLib.dll
    Processor count: 4
    Data path: D:\embyserver\programdata
    Application path: D:\embyserver\system
    System.Exception: System.Exception: Error starting ffmpeg
       at Emby.Server.MediaEncoding.Api.BaseStreamingService.StartFfMpeg(StreamState state, String outputPath, CancellationTokenSource cancellationTokenSource, Boolean acquireResources)
       at Emby.Server.MediaEncoding.Api.Hls.BaseHlsService.ProcessRequest(StreamRequest request)
       at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
       at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
       at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
    Source: Emby.Server.MediaEncoding
    TargetSite: Void MoveNext()
 

Edited January 14, 2021 by ZR1000A1

[ebr 15662]

5 hours ago, ZR1000A1 said:

Not sure what you are talking about. Roku client does not login to anything, Emby server does. The client used to work perfectly fine until the last update. I need to get a previous Roku client installer, please!

With the latest server (4.5.4.0, the problem started with 4.4.3.0) the main issue is this:

    *** Error Report ***
    Version: 4.5.4.0
    Command line: D:\embyserver\system\EmbyServer.dll
    Operating system: Microsoft Windows 10.0.19042
    Framework: .NET Core 3.1.9
    OS/Process: x64/x64
    Runtime: D:/embyserver/system/System.Private.CoreLib.dll
    Processor count: 4
    Data path: D:\embyserver\programdata
    Application path: D:\embyserver\system
    System.Exception: System.Exception: Error starting ffmpeg
       at Emby.Server.MediaEncoding.Api.BaseStreamingService.StartFfMpeg(StreamState state, String outputPath, CancellationTokenSource cancellationTokenSource, Boolean acquireResources)
       at Emby.Server.MediaEncoding.Api.Hls.BaseHlsService.ProcessRequest(StreamRequest request)
       at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
       at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
       at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
    Source: Emby.Server.MediaEncoding
    TargetSite: Void MoveNext()
 

Hi.  A different version of the Roku app is not going to fix ffmpeg not able to start on your server...

[ZR1000A1 1]

9 minutes ago, ebr said:

Hi.  A different version of the Roku app is not going to fix ffmpeg not able to start on your server...

I totally understand that, but a new Roku app DOES crash now even with the old (4.3.1) server! So, I downgraded the server (4.5.4.0 => 4.3.1.0) and it started working (no ffmpeg errors anymore) on Android and Web clients. I need to downgraded Roku client (to a NON broken version), so the NON broken server (4.3.1.0) resumes to work on Roku. Thanks 

[ebr 15662]

Hi. We do not maintain back versions and the Roku app does require at least server version 4.4.  We should, instead, solve the real issue on the server side.

[ZR1000A1 1]

3 hours ago, ebr said:

Hi. We do not maintain back versions and the Roku app does require at least server version 4.4.  We should, instead, solve the real issue on the server side.

That would be perfect! Just, I've been waiting for the fix for almost 6 months already. Thus, I hoped I could get it working faster by downgrading Roku app. As being I software development manager myself, it sounds like a very bad habit of not keeping previous versions of a software, especially when you're breaking backward compatibility with a new release...

[ZR1000A1 1]

Another 3 months passed and nothing... Will this bug ever gonna be fixed?

[Luke 40065]

Can you try the 4.6 beta and then provide a server log from that? Thanks.

[ZR1000A1 1]

Same issue. Here's the log. I guess, it's time to give up on Emby and look for alternatives. 9 months to fix a simple bug is unacceptable. 

embyserver-63754633816.txt ffmpeg-transcode-9f6de3d1-5cb0-4668-8033-5281f12fa3f5_1.txt

[Luke 40065]

As a test, if you import this url into emby server using a strm file, does that play?

[ZR1000A1 1]

I'll try that and let you know. The URL works fine in VLC, BTW. 

[Luke 40065]

Great, thanks.

[ZR1000A1 1]

Yes. importing URL into emby server using a strm file works perfectly fine. Why it doesn't work from the plugin?