(HELP) emby on android tv cannot play 4k

[wafi 0]

it shows on playback info, that the display mode is 1080/60.00, even though i was playing a 4k content. had read numerous complaints about this topic in the forum but unable to find any solut ion. here are the logs.

embyserver.txt ffmpeg-transcode-b5439eaf-aa95-4348-9300-ae4f652d8497_1.txt

[wafi 0]

oh yeah, i use emby server version 4.4.3.0 on windows 10, and emby version 1.8.10g in android tv

[ebr 15664]

Hi. That item is playing in 4K.  What device is this on?

Android TVs always report the resolution of the UI which is 1080 even though the video IS in 4K.

[wafi 0]

6 hours ago, ebr said:

Hi. That item is playing in 4K.  What device is this on?

Android TVs always report the resolution of the UI which is 1080 even though the video IS in 4K.

ohhhhh, thank you very much, i was playing it on TCL 50P8M android tv.

[ebr 15664]

1 hour ago, wafi said:

ohhhhh, thank you very much, i was playing it on TCL 50P8M android tv.

Would you mind sending me a log from the app and telling me what time you did that?

Thanks.