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djsix2

Can't delete files

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cayars

Have you tried to delete the files using a different computer, tablet or phone connected to the WD NAS with proper rights?

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djsix2

Yes 

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cayars

What device and what login did you use.  Did you try it with admin or root type access?

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djsix2

My MacBook and iMac. Not sure how to do admin or root type access

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cayars

Well it's important you grant what ever user is logged in rights to modify and delete the file.

This seems likes it's just a permission or setting issue.

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djsix2
Posted (edited)

I literally can delete everything except for that one folder

Edited by djsix2

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cayars

I'm not a Mac guy but a PC or Linux guy at heart. So I'll be slightly handicapped but, I'd like to setup a time and remote into your system WITH you and review a few things.

See if we can figure out the cause of the problem and how to rectify things for you.

I will not be changing anything but just looking WITH YOU and chatting with you via TeamViewer. So I'd like to take a look remotely and see if I can help. 

PM me if you want to setup a remote session but rest assured I will not be making any changes but only reviewing what we see together and what you might be able to do.

Carlo

 

 

 

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djsix2

Carlo, 

I’m open to a remote session just let me know what I need to do.

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djsix2

Thanks Vdatanet!  I will give it a try 

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