Can't delete files

[Carlo 4552]

Have you tried to delete the files using a different computer, tablet or phone connected to the WD NAS with proper rights?

[djsix2 1]

Yes 

[Carlo 4552]

What device and what login did you use.  Did you try it with admin or root type access?

[djsix2 1]

My MacBook and iMac. Not sure how to do admin or root type access

[Carlo 4552]

Well it's important you grant what ever user is logged in rights to modify and delete the file.

This seems likes it's just a permission or setting issue.

[djsix2 1]

I literally can delete everything except for that one folder

Edited August 8, 2020 by djsix2

[Carlo 4552]

I'm not a Mac guy but a PC or Linux guy at heart. So I'll be slightly handicapped but, I'd like to setup a time and remote into your system WITH you and review a few things.

See if we can figure out the cause of the problem and how to rectify things for you.

I will not be changing anything but just looking WITH YOU and chatting with you via TeamViewer. So I'd like to take a look remotely and see if I can help. 

PM me if you want to setup a remote session but rest assured I will not be making any changes but only reviewing what we see together and what you might be able to do.

Carlo

 

 

 

[vdatanet 1586]

Try to get the ownership of that folder:

https://serverfault.com/questions/106713/how-to-change-ownership-of-a-folder-using-terminal

https://support.apple.com/en-nz/guide/mac-help/mchlp1203/mac

https://discussions.apple.com/thread/4727638

[djsix2 1]

Carlo, 

I’m open to a remote session just let me know what I need to do.

[djsix2 1]

Thanks Vdatanet!  I will give it a try