bobus67 0 #1 Posted July 5 I'm having trouble watching some MKV files I downloaded recently. They have the format shown in the attached screenshot. The client playback starts nicely, but a few minutes in, it freezes, yet the audio as well as subtitles continue normally. Is there a way out, perhaps? If not, please recommend a freeware converter and a "good" format to convert to. Thanks for any assistance. Share this post Link to post Share on other sites
SamES 368 #2 Posted July 5 Can you please copy one file that does this to a USB drive and try playing it directly on the TV using the LG built-in media player? Please confirm if this problem still occurs or if it play correctly. Thanks Share this post Link to post Share on other sites
bobus67 0 #3 Posted July 6 I did that with one of the files. Both LG player and Emby client freeze at the same spots. In both clients, if I pause-> stop->restart, the playback resumes from the freeze point. What is the conclusion? Assuming it's a problem inherent in the LG TV, is there a solution? And, as I asked before, can you please recommend a "good" format to convert to, and a freeware converter? Thanks again. Share this post Link to post Share on other sites
Luke 24456 #4 Posted July 6 Can you try a conversion using the emby convert media feature? Share this post Link to post Share on other sites
bobus67 0 #5 Posted July 7 Actually I can't because the "convert" feature requires Emby Premiere. I asked for a recommendation for a freeware converter. What is the conclusion, that the problem I'm having is rooted on the LG's ability for playback? Share this post Link to post Share on other sites
SamES 368 #6 Posted July 7 For conversion, try Handbrake, or if you Google you will find many alternatives I would suggest the there could be an issue with the file that is causing the player to abort. I couldn't say exactly what, but if it fails in the same way via USB, then that's really all that I can conclude. Share this post Link to post Share on other sites
