Emby Client freezing with H264 mkv files

[bobus67 0]

I'm having trouble watching some MKV files I downloaded recently. They have the format shown in the attached screenshot. The client playback starts nicely, but a few minutes in, it freezes, yet the audio as well as subtitles continue normally.   Is there a way out, perhaps?   If not, please recommend a freeware converter and a "good" format to convert to.

Thanks for any assistance.

 

[SamES 1004]

Can you please copy one file that does this to a USB drive and try playing it directly on the TV using the LG built-in media player?  Please confirm if this problem still occurs or if it play correctly.  Thanks

[bobus67 0]

I did that with one of the files.  Both LG player and Emby client freeze at the same spots. In both clients, if I pause-> stop->restart, the playback  resumes from the freeze point.

What is the conclusion?

Assuming it's a problem inherent in the LG TV,  is there a solution? And, as I asked before, can you please recommend a "good" format to convert to, and a freeware converter?

Thanks again.

[Luke 40141]

Can you try a conversion using the emby convert media feature?

[bobus67 0]

Actually I can't because the "convert" feature requires Emby Premiere. I asked for a recommendation for a freeware converter.

What is the conclusion, that the problem I'm  having is rooted on the LG's ability for playback?

 

[SamES 1004]

For conversion, try Handbrake, or if you Google you will find many alternatives

I would suggest the there could be an issue with the file that is causing the player to abort.  I couldn't say exactly what, but if it fails in the same way via USB, then that's really all that I can conclude.