No UK HD Channels

[RichardP52 0]

This is a live TV problem. I hope someone could be of assisstance to me. I have Emby server running on an Apple Mac mini. A HDRun tuner working fine and all channels tuned and working OK.

However the HD channels will not tune in Emby, I just keep getting the circle in the middle of screen going round. Channels 1 to 95 work OK, so it may not be a HD prboblem, is there a 95 channel limit?

Richard

[Spaceboy 2565]

No 95 channel limit, no fundamental reason why UK hd channels should not work.

 

You’re going to have to provide a log

[Luke 40105]

Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue:

 

Thanks.

[RichardP52 0]

I have attached some logs after attempting to use channel no. 100 BBC1HD. I hope the logs are the correct ones and are helpful in diagnosing the problem.

Thanks Richard

ffmpeg-remux-1adb6b65-0f21-48df-a933-0b4ae2dff31a_1.txt ffmpeg-remux-7b0b55f3-e9cf-417a-aa5d-17a5bb844c3d_1.txt ffmpeg-remux-63ef2852-181a-4e0a-a324-679a64a36e40_1.txt ffmpeg-remux-c2037f2e-06f1-403c-b6e4-5c31638c6584_1.txt ffmpeg-remux-f405a148-fc96-4b2d-bcd1-d0e0340ebc76_1.txt

[Luke 40105]

Hi there, can you please attach the main emby server log as well? Thanks.

[RichardP52 0]

Hi. I'm struggling to find what you want, just to remind you I am using Apple mac-mini. "How to report a problem" does not mention Apple software.

However in "Finder" i am going to: mac-mini/users/richardpage/emby-server/logs

It is dated 11th June hope that's OK, if this is incorrect some more help will be needed to find it.

Thanks Richard.     ps very grateful for you help

embyserver-63727497702.txt

[Armageus 70]

Is this a recent thing, as there have been some changes to UK Free to air (freeview) channels recently:

https://www.freeview.co.uk/help/22-jun-2020-channel-broadcast-changes

 

Worth doing a full rescan of channels if you haven't already

[RichardP52 0]

Hi

MY HDHome run has all the channels working, but I have still set it up again, just to be sure, it's fine.

I deleted it from my Emby server and then found it again. Restarted PC, should there not be a new log file? If so where is it?

No improvement in the situation.

Richard

[Luke 40105]

On 7/1/2020 at 2:57 PM, RichardP52 said:

Hi. I'm struggling to find what you want, just to remind you I am using Apple mac-mini. "How to report a problem" does not mention Apple software.

embyserver-63727497702.txt 4.72 MB · 0 downloads

It goes over how to use the Emby Server web interface to locate log files, and that can be used on any platform.

[Luke 40105]

On 7/2/2020 at 9:24 AM, RichardP52 said:

Hi

MY HDHome run has all the channels working, but I have still set it up again, just to be sure, it's fine.

I deleted it from my Emby server and then found it again. Restarted PC, should there not be a new log file? If so where is it?

No improvement in the situation.

Richard

Server log files can be found in the emby web interface, instructions are here:

Please let us know if this helps. Thanks.