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#1 wp.rauchholz OFFLINE  

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Posted 17 May 2020 - 08:16 AM

I moved two mp4 files into my movies library. After that I scan the library.

But these movies do not show up in emby. How can I debug this?

 

-rw-rw-rw- 1 emby emby 2977939112 17. Mai 13:15 St*.mp4

-rw-rw-rw- 1 emby emby 3531901843 10. Mai 16:27 Fo*.mp4

 

 

 

Thanks, Wolfgang

 



#2 mastrmind11 ONLINE  

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Posted 17 May 2020 - 09:19 AM

check the log for errors.  are those the actual filenames?



#3 Luke OFFLINE  

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Posted 17 May 2020 - 11:34 AM

How are the files named and organized?



#4 wp.rauchholz OFFLINE  

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Posted 17 May 2020 - 01:01 PM

This is how the files are called along with their size, permissions and owners

 

-rw-rw-rw-  1 emby emby 2977939112 17. Mai 13:15 Star Wars Episode VIII - The Last Jedi (2017).mp4

-rw-rw-rw- 1 emby emby 3531901843 10. Mai 16:27 Four Weddings and a Funeral (1994).mp4

 

And these are entriues I found for one of the files.

 

2020-05-17 13:18:23.068 Debug LibraryMonitor: New file refresher created for /home/media/movies/Star Wars Episode VIII - The Last Jedi (2017).mp4
2020-05-17 13:18:49.079 Debug LibraryMonitor: Resetting file refresher from /home/media/movies/Star Wars Episode VIII - The Last Jedi (2017).mp4 to /home/media/movies
2020-05-17 13:19:22.950 Info HttpServer: HTTP GET http://10.5.2.1:8096...s/logowhite.png. UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.138 Safari/537.36
2

 

2020-05-17 14:15:43.246 Debug LibraryMonitor: New file refresher created for /home/media/movies/Star Wars Episode VIII - The Last Jedi (2017).mp4
2020-05-17 14:16:43.246 Debug LibraryMonitor: Timer stopped.
2020-05-17 14:16:43.249 Info LibraryMonitor: movies (/home/media/movies) will be refreshed.

 

 

The movie is noewhere to be seen in the library.

 

Regards,

 

Wolfgang



#5 Luke OFFLINE  

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Posted 17 May 2020 - 01:12 PM

Where are you looking for the movie?



#6 wp.rauchholz OFFLINE  

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Posted 18 May 2020 - 02:42 AM

In movies library in emby  like all other movies I uploaded to my server.

 

Wolfgang



#7 Happy2Play OFFLINE  

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Posted 18 May 2020 - 02:51 AM

Does it appear if you used the search function?  But may need to see the full server log to see if it is mis-identified.



#8 wp.rauchholz OFFLINE  

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Posted 18 May 2020 - 04:55 AM

I tried this too.

Non of the two movies appears when searching.

I search bu name and actor.

 

Wolfgang



#9 Luke OFFLINE  

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Posted 18 May 2020 - 02:16 PM

Have you looked through your movies to see if it may have been mis-detected as something else?



#10 wp.rauchholz OFFLINE  

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Posted 18 May 2020 - 04:14 PM

I just reviewed my movies library in Emby searching the two movies.

they are not to be found.

I checked movie by movie, searched by name, actor name checked in genres.

 

 

regards,

 

Wolfgang



#11 Happy2Play OFFLINE  

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Posted 18 May 2020 - 04:41 PM

Can you provide the server log for when they were imported.



#12 wp.rauchholz OFFLINE  

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Posted 19 May 2020 - 10:07 AM

That is what I did:

1) I moved the the movies into another directory

2) I re-scanned the libraries

3) I moved the movies back into the directory

4) I re-scanned the library.

 

These are the files

-rw-rw-rw- 1 emby emby 3,3G 10. Mai 16:27 Four Weddings and a Funeral (1994).mp4
-rw-rw-rw- 1 emby emby 2,8G 17. Mai 13:15 Star Wars Episode VIII - The Last Jedi (2017).mp4
 
 
Attached the log.
 
Thanks, Wolfgang

Attached Files



#13 Luke OFFLINE  

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Posted 20 May 2020 - 02:14 AM

Have you looked through your movies to see if it may have been mis-detected as something else?

 

If this happens you wouldn't be able to search by name, you'd just have to eyeball your movie library. Have you tried that?



#14 wp.rauchholz OFFLINE  

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Posted 21 May 2020 - 02:56 AM

I checked metadata of each individual file manually.

Click on movie

Edit Metadata.

 

The movies are not to be found

 

Wolfgang



#15 Luke OFFLINE  

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Posted 21 May 2020 - 02:14 PM

Can you show the complete folder structure so that we can see the file naming and organization? Thanks.



#16 wp.rauchholz OFFLINE  

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Posted 22 May 2020 - 04:47 AM

Attached content of /home/media/movies

 

 

Attached Files



#17 Luke OFFLINE  

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Posted 22 May 2020 - 05:10 PM

I would compare the permissions of the files to our file permissions guide:
https://emby.media/c...view=getnewpost
Please see if that helps. Thanks.

#18 wp.rauchholz OFFLINE  

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Posted 23 May 2020 - 02:50 AM

Hi Luke,

 

I set chmod 666 and chown emby:emby.

 

 

Unfortunately same result.

 

Wolfgang






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