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mk262

LG B7A 4K HDR Suddenly Stopped Working

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mk262
Posted (edited)

I have a B7A that I've been using with the LG emby app for some time with no issues.  Sometime recently (weeks?) the HDR has stopped working on all my HDR content (colors are washed out, no 'HDR' pop up in the upper right hand corner of the tv).  HDR content from youtube or other sources works fine on the same tv.  Any ideas what is wrong here?  If relevant, it's a wired connection.

 

Here's an example log:

 

>> ThrottleByStreamBufferSize: Initialize - TargetBufferSize: 120s - Hysteresis: 8s
2020-05-16 14:58:42.507
Emby Server version: 4.5.0.10
Operating system: Microsoft Windows NT 6.2.9200.0
Command Line: C:\Users\u\AppData\Roaming\Emby-Server\system\EmbyServer.dll
 
App: Emby Theater 1.0.24
LG Smart TV (OLED65B7A-U)
 
 
{"Protocol":"File","Id":"5cbb68b9ccf40d1ef0ff969b4cc3a565","Path":"R:\\media\\movies\\censored.2010.2160p.UHD.BluRay.x265-TERMiNAL.mkv","Type":"Default","Container":"mkv","Size":12462083291,"Name":"censored.2010.2160p.UHD.BluRay.x265-TERMiNAL","IsRemote":false,"RunTimeTicks":60176640000,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"RequiresLooping":false,"SupportsProbing":false,"MediaStreams":[{"Codec":"hevc","ColorTransfer":"smpte2084","ColorPrimaries":"bt2020","ColorSpace":"bt2020nc","TimeBase":"1/1000","CodecTimeBase":"1001/24000","VideoRange":"HDR","DisplayTitle":"4K HEVC","IsInterlaced":false,"BitRate":16567336,"BitDepth":10,"RefFrames":1,"IsDefault":true,"IsForced":false,"Height":2160,"Width":3840,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"Main 10","Type":"Video","AspectRatio":"16:9","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File","PixelFormat":"yuv420p10le","Level":153,"IsAnamorphic":false},{"Codec":"truehd","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"1/48000","DisplayTitle":"English TRUEHD 7.1 (Default)","DisplayLanguage":"English","IsInterlaced":false,"ChannelLayout":"7.1","BitDepth":24,"Channels":8,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File"},{"Codec":"ac3","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"1/48000","DisplayTitle":"English Dolby Digital 5.1","DisplayLanguage":"English","IsInterlaced":false,"ChannelLayout":"5.1","BitRate":640000,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Type":"Audio","Index":2,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File"},{"Codec":"PGSSUB","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"0/1","Title":"SDH","DisplayTitle":"English (PGSSUB)","DisplayLanguage":"English","IsInterlaced":false,"IsDefault":false,"IsForced":false,"Type":"Subtitle","Index":3,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File"},{"Codec":"PGSSUB","Language":"fre","TimeBase":"1/1000","CodecTimeBase":"0/1","DisplayTitle":"French (PGSSUB)","DisplayLanguage":"French","IsInterlaced":false,"IsDefault":false,"IsForced":false,"Type":"Subtitle","Index":4,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File"},{"Codec":"PGSSUB","Language":"spa","TimeBase":"1/1000","CodecTimeBase":"0/1","DisplayTitle":"Spanish (PGSSUB)","DisplayLanguage":"Spanish","IsInterlaced":false,"IsDefault":false,"IsForced":false,"Type":"Subtitle","Index":5,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File"},{"Codec":"PGSSUB","Language":"jpn","TimeBase":"1/1000","CodecTimeBase":"0/1","DisplayTitle":"Japanese (PGSSUB)","DisplayLanguage":"Japanese","IsInterlaced":false,"IsDefault":false,"IsForced":false,"Type":"Subtitle","Index":6,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File"}],"Formats":[],"Bitrate":16567336,"RequiredHttpHeaders":{},"ReadAtNativeFramerate":false}
 
>>>>>>  User policy for u
        EnablePlaybackRemuxing: True
        EnableVideoPlaybackTranscoding: True
        EnableAudioPlaybackTranscoding: True
 
>>>>>>  Affected codecs
Encoder libx264 Software Encoder
        Profiles: Baseline Profile (Level 6.2), Main Profile (Level 6.2), High Profile (Level 6.2), High 10 Profile (Level 6.2), High 4:2:2 Profile (Level 6.2), High 4:4:4 Predictive Profile (Level 6.2)
 
 
>>>>>>  FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: NoHardwareCodecs
Info    Checking: 'libx264 Software Encoder'
Info    Check successful - selecting 'libx264 Software Encoder'
 
>>>>>>  FindVideoDecoder - MediaType: hevc, Mode: NoHardwareCodecs
Info    Checking: 'Automatic software decoder'
Info    Check successful - selecting 'Automatic software decoder'
 
>>>>>>  Processing Plan
Info    Name                                        CanDoInHardware      WillDoInHardware     Reason                                  
Info    Automatic software decoder               >> False                False                Software Codec                           
Info    VideoInput                               >> False                False                Not a hardware decoder                   
Info    Scaling                                  >> False                False                                                         
Info    ColorConversion                          >> False                False                                                         
Info    VideoOutput                              >> False                False                Not a hardware encoder                   
Info    libx264 Software Encoder                 >> False                False                Software Codec                           
 
>>>>>>  Projected Processing Formats
Info    Previous                HW-Context   Format       SW-Format       Next
Info    hevc                 >> -            yuv420p10    yuv420p10    >> scale
Info    scale                >> -            yuv420p10    yuv420p10    >> format
Info    format               >> -            yuv420p      yuv420p      >> 
 
C:\Users\u\AppData\Roaming\Emby-Server\system\ffmpeg.exe -loglevel +timing -y -print_graphs_file "C:\Users\u\AppData\Roaming\Emby-Server\programdata\logs\ffmpeg-transcode-9063f836-803a-48aa-b949-7971586f0a64_1graph.txt" -copyts -start_at_zero -f matroska,webm -c:v:0 hevc -i "R:\media\movies\censored.2010.2160p.UHD.BluRay.x265-TERMiNAL.mkv" -filter_complex "[0:0]scale@f1=w=1920:h=1080,format@f2=pix_fmts=yuv420p[f2_out0]" -map [f2_out0] -map 0:2 -sn -c:v:0 libx264 -g:v:0 72 -maxrate:v:0 9360000 -bufsize:v:0 18720000 -sc_threshold:v:0 0 -keyint_min:v:0 72 -pix_fmt:v:0 yuv420p -preset:v:0 veryfast -profile:v:0 high -level:v:0 4.0 -x264opts:v:0 "subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:partitions=none" -crf:v:0 23 -c:a:0 copy -metadata:s:a:0 language=eng -disposition:a:0 default -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format mpegts -segment_list "C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8" -segment_list_type m3u8 -segment_time 3 -segment_start_number 0 -individual_header_trailer 0 -write_header_trailer 0 -segment_write_temp 1 "C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_%d.ts"
 
14:58:42.543 ffmpeg version 4.3.0-emby_2020_02_24-g5abbb1430d+4891 Copyright © 2000-2019 the FFmpeg developers and softworkz for Emby LLC
14:58:42.543   built with gcc 9.2.0 (Rev2, Built by MSYS2 project)
14:58:42.544 Execution Date: 2020-05-16 14:58:42
14:58:42.610 [matroska,webm @ 00000214c7d52580] Could not find codec parameters for stream 3 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
14:58:42.610 [matroska,webm @ 00000214c7d52580] Could not find codec parameters for stream 4 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
14:58:42.611 [matroska,webm @ 00000214c7d52580] Could not find codec parameters for stream 5 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
14:58:42.611 [matroska,webm @ 00000214c7d52580] Could not find codec parameters for stream 6 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
14:58:42.611 Input #0, matroska,webm, from 'R:\media\movies\censored.2010.2160p.UHD.BluRay.x265-TERMiNAL.mkv':
14:58:42.611   Metadata:
14:58:42.611     title           : censored
14:58:42.611     encoder         : libebml v1.3.9 + libmatroska v1.5.2
14:58:42.611     creation_time   : 2019-10-25T23:52:08.000000Z
14:58:42.611   Duration: 01:40:17.66, start: 0.000000, bitrate: 16567 kb/s
14:58:42.611     Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x2160 [sAR 1:1 DAR 16:9], Level 153, 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
14:58:42.611     Metadata:
14:58:42.611       BPS-eng         : 8067556
14:58:42.611       DURATION-eng    : 01:40:17.637000000
14:58:42.611       NUMBER_OF_FRAMES-eng: 144279
14:58:42.611       NUMBER_OF_BYTES-eng: 6068453525
14:58:42.611     Stream #0:1(eng): Audio: truehd, 48000 Hz, 7.1, s32 (24 bit) (default)
14:58:42.611     Metadata:
14:58:42.611       BPS-eng         : 7752745
14:58:42.611       DURATION-eng    : 01:40:17.638000000
14:58:42.611       NUMBER_OF_FRAMES-eng: 7221165
14:58:42.611       NUMBER_OF_BYTES-eng: 5831651818
14:58:42.611     Stream #0:2(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
14:58:42.611     Metadata:
14:58:42.611       BPS-eng         : 640000
14:58:42.611       DURATION-eng    : 01:40:17.664000000
14:58:42.611       NUMBER_OF_FRAMES-eng: 188052
14:58:42.611       NUMBER_OF_BYTES-eng: 481413120
14:58:42.611     Stream #0:3(eng): Subtitle: hdmv_pgs_subtitle
14:58:42.611     Metadata:
14:58:42.611       title           : SDH
14:58:42.611       BPS-eng         : 34171
14:58:42.611       DURATION-eng    : 01:39:21.226000000
14:58:42.611       NUMBER_OF_FRAMES-eng: 2538
14:58:42.611       NUMBER_OF_BYTES-eng: 25462940
14:58:42.611     Stream #0:4(fre): Subtitle: hdmv_pgs_subtitle
14:58:42.611     Metadata:
14:58:42.611       BPS-eng         : 28166
14:58:42.611       DURATION-eng    : 01:39:21.226000000
14:58:42.611       NUMBER_OF_FRAMES-eng: 1850
14:58:42.611       NUMBER_OF_BYTES-eng: 20988279
14:58:42.611     Stream #0:5(spa): Subtitle: hdmv_pgs_subtitle
14:58:42.611     Metadata:
14:58:42.611       BPS-eng         : 25061
14:58:42.611       DURATION-eng    : 01:39:21.226000000
14:58:42.611       NUMBER_OF_FRAMES-eng: 1814
14:58:42.611       NUMBER_OF_BYTES-eng: 18674722
14:58:42.611     Stream #0:6(jpn): Subtitle: hdmv_pgs_subtitle
14:58:42.611     Metadata:
14:58:42.611       BPS-eng         : 24369
14:58:42.611       DURATION-eng    : 01:30:15.473000000
14:58:42.611       NUMBER_OF_FRAMES-eng: 2014
14:58:42.611       NUMBER_OF_BYTES-eng: 16496297
14:58:42.613 Stream mapping:
14:58:42.613   Stream #0:0 (hevc) -> scale
14:58:42.613   format -> Stream #0:0 (libx264)
14:58:42.613   Stream #0:2 -> #0:1 (copy)
14:58:42.613 Press [q] to stop, [?] for help
14:58:42.952 [libx264 @ 00000214c7ddb640] using SAR=1/1
14:58:42.952 [libx264 @ 00000214c7ddb640] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
14:58:42.959 [libx264 @ 00000214c7ddb640] profile High, level 4.0, 4:2:0, 8-bit
14:58:42.959 [libx264 @ 00000214c7ddb640] 264 - core 159 r2991 1771b55 - H.264/MPEG-4 AVC codec - Copyleft 2003-2019 - http://www.videolan.org/x264.html - options: cabac=1 ref=1 deblock=1:0:0 analyse=0x3:0 me=dia subme=0 psy=1 psy_rd=1.00:0.00 mixed_ref=0 me_range=4 chroma_me=0 trellis=0 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=0 threads=34 lookahead_threads=5 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=1 keyint=72 keyint_min=37 scenecut=0 intra_refresh=0 rc_lookahead=10 rc=crf mbtree=1 crf=23.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 vbv_maxrate=9360 vbv_bufsize=18720 crf_max=0.0 nal_hrd=none filler=0 ip_ratio=1.40 aq=1:1.00
14:58:42.960 Output #0, segment, to 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_%d.ts':
14:58:42.960   Metadata:
14:58:42.960     encoder         : Lavf58.35.100
14:58:42.960     Stream #0:0: Video: h264 (libx264), yuv420p, 1920x1080 [sAR 1:1 DAR 16:9], q=-1--1, 23.98 fps, 90k tbn, 23.98 tbc (default)
14:58:42.960     Metadata:
14:58:42.960       encoder         : Lavc58.62.100 libx264
14:58:42.960     Side data:
14:58:42.960       cpb: bitrate max/min/avg: 9360000/0/0 buffer size: 18720000 vbv_delay: N/A
14:58:42.960     Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
14:58:43.123 frame=   11 fps=0.0 q=0.0 size=      98kB time=00:00:01.21 bitrate=N/A throttle=off speed=   0x    
14:58:43.646 frame=   41 fps= 40 q=0.0 size=     195kB time=00:00:02.46 bitrate=1280.0kbits/s throttle=off speed=1.23x    
14:58:44.159 frame=   71 fps= 47 q=28.0 size=     294kB time=00:00:03.68 bitrate= 978.2kbits/s throttle=off speed=1.62x    
>> ThrottleByStreamBufferSize: Playback position unknown
14:58:44.657 frame=   94 fps= 46 q=28.0 size=     373kB time=00:00:04.67 bitrate= 884.8kbits/s throttle=off speed= 1.7x    
14:58:45.154 frame=  118 fps= 46 q=28.0 size=     480kB time=00:00:05.56 bitrate= 904.0kbits/s throttle=off speed=1.71x    
14:58:45.218 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:58:45.221 SegmentComplete=video:0 Index=0 Start=0.000000 End=3.003000 Duration=3.003000 offset_pts=0 start_pts=0 Frames=72 filename=A5C38C_0.ts
14:58:45.221 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_1.ts.tmp' for writing
14:58:45.669 frame=  145 fps= 48 q=28.0 size=     653kB time=00:00:06.72 bitrate= 971.5kbits/s throttle=off speed=1.81x    
14:58:46.194 frame=  168 fps= 47 q=28.0 size=     798kB time=00:00:07.71 bitrate=1006.5kbits/s throttle=off speed=1.83x    
>! ThrottleByStreamBufferSize: WARNING - Playback position too close to transcoding position: PlaybackPosition: 00:00:00 - TranscodingPosition: 00:00:07 - ThrottleBuffer: 8s
14:58:46.701 frame=  192 fps= 47 q=28.0 size=     954kB time=00:00:08.70 bitrate=1043.6kbits/s throttle=off speed=1.84x    
14:58:46.720 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:58:46.723 SegmentComplete=video:0 Index=1 Start=3.003000 End=6.006000 Duration=3.003000 offset_pts=0 start_pts=3003000 Frames=72 filename=A5C38C_1.ts
14:58:46.723 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_2.ts.tmp' for writing
14:58:47.224 frame=  217 fps= 47 q=28.0 size=    1129kB time=00:00:09.69 bitrate=1090.7kbits/s throttle=off speed=1.85x    
14:58:47.747 frame=  241 fps= 47 q=28.0 size=    1366kB time=00:00:10.72 bitrate=1177.4kbits/s throttle=off speed=1.86x    
14:58:48.244 frame=  264 fps= 47 q=28.0 size=    1628kB time=00:00:11.71 bitrate=1270.7kbits/s throttle=off speed=1.87x    
14:58:48.269 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:58:48.271 SegmentComplete=video:0 Index=2 Start=6.006000 End=9.009000 Duration=3.003000 offset_pts=0 start_pts=6006000 Frames=72 filename=A5C38C_2.ts
14:58:48.271 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_3.ts.tmp' for writing
>! ThrottleByStreamBufferSize: WARNING - Playback position too close to transcoding position: PlaybackPosition: 00:00:00 - TranscodingPosition: 00:00:11 - ThrottleBuffer: 12s
14:58:48.730 frame=  288 fps= 47 q=28.0 size=    2008kB time=00:00:12.67 bitrate=1436.2kbits/s throttle=off speed=1.87x    
14:58:49.262 frame=  312 fps= 47 q=28.0 size=    2382kB time=00:00:13.72 bitrate=1559.6kbits/s throttle=off speed=1.89x    
14:58:49.767 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:58:49.770 SegmentComplete=video:0 Index=3 Start=9.009000 End=12.012000 Duration=3.003000 offset_pts=0 start_pts=9009000 Frames=72 filename=A5C38C_3.ts
14:58:49.770 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_4.ts.tmp' for writing
14:58:49.770 frame=  337 fps= 47 q=28.0 size=    2706kB time=00:00:14.72 bitrate=1641.7kbits/s throttle=off speed=1.89x    
14:58:50.289 frame=  358 fps= 47 q=28.0 size=    3003kB time=00:00:15.55 bitrate=1715.8kbits/s throttle=off speed=1.87x    
>> ThrottleByStreamBufferSize: PlaybackPosition: 00:00:00 - TranscodingPosition: 00:00:15 - ThrottleBuffer: 16s (Treshold: 120s)
14:58:50.774 frame=  378 fps= 46 q=28.0 size=    3247kB time=00:00:16.41 bitrate=1750.1kbits/s throttle=off speed=1.86x    
14:58:51.314 frame=  402 fps= 46 q=28.0 size=    3948kB time=00:00:17.44 bitrate=1993.5kbits/s throttle=off speed=1.87x    
14:58:51.454 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:58:51.456 SegmentComplete=video:0 Index=4 Start=12.012000 End=15.015000 Duration=3.003000 offset_pts=0 start_pts=12012000 Frames=72 filename=A5C38C_4.ts
14:58:51.456 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_5.ts.tmp' for writing
14:58:51.795 frame=  422 fps= 46 q=28.0 size=    4783kB time=00:00:18.33 bitrate=2288.6kbits/s throttle=off speed=1.86x    
14:58:52.329 frame=  446 fps= 46 q=28.0 size=    5526kB time=00:00:19.39 bitrate=2490.6kbits/s throttle=off speed=1.87x    
>> ThrottleByStreamBufferSize: PlaybackPosition: 00:00:01 - TranscodingPosition: 00:00:19 - ThrottleBuffer: 18s (Treshold: 120s)
14:58:52.819 frame=  468 fps= 46 q=28.0 size=    6109kB time=00:00:20.16 bitrate=2641.8kbits/s throttle=off speed=1.86x    
14:58:53.097 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:58:53.100 SegmentComplete=video:0 Index=5 Start=15.015000 End=18.018000 Duration=3.003000 offset_pts=0 start_pts=15015000 Frames=72 filename=A5C38C_5.ts
14:58:53.100 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_6.ts.tmp' for writing
14:58:53.334 frame=  492 fps= 46 q=28.0 size=    6794kB time=00:00:21.18 bitrate=2787.1kbits/s throttle=off speed=1.86x    
14:58:53.845 frame=  515 fps= 46 q=28.0 size=    7374kB time=00:00:22.27 bitrate=2868.9kbits/s throttle=off speed=1.87x    
14:58:54.344 frame=  540 fps= 46 q=28.0 size=    7886kB time=00:00:23.20 bitrate=2938.4kbits/s throttle=off speed=1.87x    
>> ThrottleByStreamBufferSize: PlaybackPosition: 00:00:01 - TranscodingPosition: 00:00:23 - ThrottleBuffer: 22s (Treshold: 120s)
14:58:54.590 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:58:54.591 SegmentComplete=video:0 Index=6 Start=18.018000 End=21.021000 Duration=3.003000 offset_pts=0 start_pts=18018000 Frames=72 filename=A5C38C_6.ts
14:58:54.591 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_7.ts.tmp' for writing
14:58:54.862 frame=  563 fps= 46 q=28.0 size=    8423kB time=00:00:24.12 bitrate=3011.5kbits/s throttle=off speed=1.87x    
14:58:55.370 frame=  586 fps= 46 q=28.0 size=    8887kB time=00:00:25.15 bitrate=3041.5kbits/s throttle=off speed=1.88x    
14:58:55.900 frame=  612 fps= 46 q=28.0 size=    9356kB time=00:00:26.40 bitrate=3043.5kbits/s throttle=off speed= 1.9x    
14:58:56.179 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:58:56.182 SegmentComplete=video:0 Index=7 Start=21.021000 End=24.024000 Duration=3.003000 offset_pts=0 start_pts=21021000 Frames=72 filename=A5C38C_7.ts
14:58:56.182 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_8.ts.tmp' for writing
14:58:56.393 frame=  636 fps= 46 q=28.0 size=    9826kB time=00:00:27.45 bitrate=3067.7kbits/s throttle=off speed=1.91x    
>> ThrottleByStreamBufferSize: PlaybackPosition: 00:00:01 - TranscodingPosition: 00:00:27 - ThrottleBuffer: 26s (Treshold: 120s)
14:58:56.892 frame=  661 fps= 46 q=28.0 size=   10220kB time=00:00:28.41 bitrate=3077.9kbits/s throttle=off speed=1.91x    
14:58:57.407 frame=  686 fps= 46 q=28.0 size=   10594kB time=00:00:29.40 bitrate=3078.3kbits/s throttle=off speed=1.91x    
14:58:57.616 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:58:57.619 SegmentComplete=video:0 Index=8 Start=24.024000 End=27.027000 Duration=3.003000 offset_pts=0 start_pts=24024000 Frames=72 filename=A5C38C_8.ts
14:58:57.619 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_9.ts.tmp' for writing
14:58:57.925 frame=  712 fps= 47 q=28.0 size=   10993kB time=00:00:30.40 bitrate=3085.7kbits/s throttle=off speed=1.91x    
14:58:58.435 frame=  739 fps= 47 q=28.0 size=   11259kB time=00:00:31.48 bitrate=3046.8kbits/s throttle=off speed=1.91x    
>> ThrottleByStreamBufferSize: PlaybackPosition: 00:00:01 - TranscodingPosition: 00:00:31 - ThrottleBuffer: 30s (Treshold: 120s)
14:58:58.953 frame=  765 fps= 47 q=28.0 size=   11473kB time=00:00:32.51 bitrate=3003.3kbits/s throttle=off speed=1.92x    
14:58:59.019 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:58:59.021 SegmentComplete=video:0 Index=9 Start=27.027000 End=30.030000 Duration=3.003000 offset_pts=0 start_pts=27027000 Frames=72 filename=A5C38C_9.ts
14:58:59.021 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_10.ts.tmp' for writing
14:58:59.467 frame=  794 fps= 47 q=28.0 size=   11820kB time=00:00:33.72 bitrate=2978.4kbits/s throttle=off speed=1.93x    
14:58:59.973 frame=  824 fps= 48 q=28.0 size=   12088kB time=00:00:35.07 bitrate=2925.0kbits/s throttle=off speed=1.95x    
14:59:00.284 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:59:00.286 SegmentComplete=video:0 Index=10 Start=30.030000 End=33.033000 Duration=3.003000 offset_pts=0 start_pts=30030000 Frames=72 filename=A5C38C_10.ts
14:59:00.286 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_11.ts.tmp' for writing
14:59:00.501 frame=  852 fps= 48 q=28.0 size=   12190kB time=00:00:36.32 bitrate=2844.7kbits/s throttle=off speed=1.96x    
>> ThrottleByStreamBufferSize: PlaybackPosition: 00:00:01 - TranscodingPosition: 00:00:36 - ThrottleBuffer: 35s (Treshold: 120s)
14:59:01.013 frame=  877 fps= 48 q=28.0 size=   12331kB time=00:00:37.34 bitrate=2796.1kbits/s throttle=off speed=1.97x    
14:59:01.532 frame=  904 fps= 48 q=28.0 size=   12546kB time=00:00:38.40 bitrate=2764.0kbits/s throttle=off speed=1.97x    
14:59:01.706 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:59:01.709 SegmentComplete=video:0 Index=11 Start=33.033000 End=36.036000 Duration=3.003000 offset_pts=0 start_pts=33033000 Frames=72 filename=A5C38C_11.ts
14:59:01.709 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C_12.ts.tmp' for writing
14:59:01.941 
 
[q] command received. Exiting.
 
14:59:02.058 14:59:02.058 [segment @ 00000214c86edcc0] Opening 'C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\A5C38C.m3u8.tmp' for writing
14:59:02.060 SegmentComplete=video:0 Index=12 Start=36.036000 End=38.580211 Duration=2.544211 offset_pts=0 start_pts=36036000 Frames=61 filename=A5C38C_12.ts
14:59:02.060 frame=  925 fps= 48 q=-1.0 Lsize=   13621kB time=00:00:39.32 bitrate=2927.8kbits/s throttle=off speed=1.96x    
14:59:02.060 video:10546kB audio:3075kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 0.000000%
    Last message repeated 1 times
14:59:02.139 EXIT
14:59:02.155 [libx264 @ 00000214c7ddb640] frame I:13    Avg QP:17.03  size: 58656
14:59:02.155 [libx264 @ 00000214c7ddb640] frame P:331   Avg QP:20.31  size: 20549
14:59:02.155 [libx264 @ 00000214c7ddb640] frame B:581   Avg QP:22.75  size:  5567
14:59:02.155 [libx264 @ 00000214c7ddb640] consecutive B-frames: 12.0%  9.7%  9.1% 69.2%
14:59:02.155 [libx264 @ 00000214c7ddb640] mb I  I16..4: 47.5% 40.1% 12.3%
14:59:02.155 [libx264 @ 00000214c7ddb640] mb P  I16..4: 44.1%  0.0%  0.0%  P16..4: 15.7%  0.0%  0.0%  0.0%  0.0%    skip:40.2%
14:59:02.155 [libx264 @ 00000214c7ddb640] mb B  I16..4:  3.5%  0.0%  0.0%  B16..8: 12.5%  0.0%  0.0%  direct: 4.3%  skip:79.7%  L0:29.6% L1:61.4% BI: 8.9%
14:59:02.155 [libx264 @ 00000214c7ddb640] 8x8 transform intra:2.9% inter:51.7%
14:59:02.155 [libx264 @ 00000214c7ddb640] coded y,uvDC,uvAC intra: 17.4% 22.3% 5.8% inter: 4.8% 5.4% 0.1%
14:59:02.155 [libx264 @ 00000214c7ddb640] i16 v,h,dc,p: 44% 30% 12% 14%
14:59:02.155 [libx264 @ 00000214c7ddb640] i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 12% 23% 26%  6%  7%  4%  9%  3%  8%
14:59:02.155 [libx264 @ 00000214c7ddb640] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 22% 27%  9%  7%  7%  6%  8%  6%  8%
14:59:02.155 [libx264 @ 00000214c7ddb640] i8c dc,h,v,p: 65% 20% 12%  3%
14:59:02.155 [libx264 @ 00000214c7ddb640] Weighted P-Frames: Y:20.2% UV:9.1%
14:59:02.155 [libx264 @ 00000214c7ddb640] kb/s:2239.15
14:59:02.215 
 
======= ExtraData
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
Edited by mk262

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SamES

Which audio track are you playing? Select the 5.1 track before playback, and it should be fine. If you start with the TrueHD track it will remux or transcode and that will break HDR

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mk262

Which audio track are you playing? Select the 5.1 track before playback, and it should be fine. If you start with the TrueHD track it will remux or transcode and that will break HDR

 

I've changed the default track to non-truehd and it works.  Cool ok, I will edit my other mkvs.  Thanks!

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mk262

I'm having this same issue with a different title, no HDR on the video.  However, this one is AAC audio.  I also tried transcoding to AC3, same issue.  What am I missing?  How can I tell whether it is the video or audio track causing the problem?  @@SamES I'd love some input if you had any please.

 

2020-06-06 14:23:09.678
Emby Server version: 4.5.0.12
Operating system: Microsoft Windows NT 6.2.9200.0
Command Line: C:\Users\u\AppData\Roaming\Emby-Server\system\EmbyServer.dll
 
 
App: Emby Theater 1.0.24
LG Smart TV (OLED65B7A-U)
 
 
 
 
{"Protocol":"File","Id":"973773226bdd32dd11e22e7ee8adc921","Path":"R:\\media\\movies\\movie.4K.HDR.2160p_5.mkv","Type":"Default","Container":"mkv","Size":32018845768,"Name":"movie.4K.HDR.2160p_5","IsRemote":false,"RunTimeTicks":102242760000,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"RequiresLooping":false,"SupportsProbing":false,"MediaStreams":[{"Codec":"hevc","Language":"eng","ColorTransfer":"smpte2084","ColorPrimaries":"bt2020","ColorSpace":"bt2020nc","TimeBase":"1/1000","CodecTimeBase":"1001/24000","VideoRange":"HDR","DisplayTitle":"4K HEVC","DisplayLanguage":"English","IsInterlaced":false,"BitRate":25053193,"BitDepth":10,"RefFrames":1,"IsDefault":true,"IsForced":false,"Height":2160,"Width":3840,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"Main 10","Type":"Video","AspectRatio":"16:9","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File","PixelFormat":"yuv420p10le","Level":150,"IsAnamorphic":false},{"Codec":"aac","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"1/48000","Title":"English AAC","DisplayTitle":"English AAC stereo (Default)","DisplayLanguage":"English","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":192000,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Profile":"LC","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File"}],"Formats":[],"Bitrate":25053193,"RequiredHttpHeaders":{},"ReadAtNativeFramerate":false}
 
 
>>>>>> User policy for u
EnablePlaybackRemuxing: True
EnableVideoPlaybackTranscoding: True
EnableAudioPlaybackTranscoding: True
 
 
>>>>>> Affected codecs
Encoder NVENC GeForce GTX 1050 Ti - H.264 (AVC)
Adapter #0: 'GeForce GTX 1050 Ti' ComputeCapability: 6.1
Frame Sizes: max 4096x4096 - Width Alignment: 2 - Height Alignment: 2
Profiles: Baseline Profile (Level 6.2), Main Profile (Level 6.2), High Profile (Level 6.2), High 4:4:4 Predictive Profile (Level 6.2)
 
 
Decoder NVDEC GeForce GTX 1050 Ti - H.265 (HEVC)
Adapter #0: 'GeForce GTX 1050 Ti' ComputeCapability: 6.1
Frame Sizes: 144x144...8192x8192 - Width Alignment: 2 - Height Alignment: 2
Profiles: Main Profile (Level 1 (Main)), Main 10 Profile (Level 1 (Main)), Range Extension (REXT) (Level 1 (Main))
 
 
 
 
>>>>>> FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: Automatic
Info Checking: 'NVENC GeForce GTX 1050 Ti - H.264 (AVC)'
Info Check successful - selecting 'NVENC GeForce GTX 1050 Ti - H.264 (AVC)'
 
 
>>>>>> FindVideoDecoder - MediaType: hevc, Mode: Automatic
Info Checking: 'NVDEC GeForce GTX 1050 Ti - H.265 (HEVC)'
Info Check successful - selecting 'NVDEC GeForce GTX 1050 Ti - H.265 (HEVC)'
 
 
Warning: No filter behavior available for filter setsar
 
 
>>>>>> Processing Plan
Info Name CanDoInHardware WillDoInHardware Reason
Info NVDEC GeForce GTX 1050 Ti - H.265 (HEVC) >> True True Hardware Codec
Info VideoInput >> True True Matching hardware context
Info Scaling >> True True
Info ColorConversion >> True True
Info VideoOutput >> True True Hardware encoder
Info NVENC GeForce GTX 1050 Ti - H.264 (AVC) >> True True Hardware Codec
 
 
>>>>>> Projected Processing Formats
Info Previous HW-Context Format SW-Format Next
Info hevc_cuvid >> CUDA cuda yuv420p10 >> scale_cuda
Info scale_cuda >> CUDA cuda nv12 >> setsar
Info setsar >> CUDA cuda nv12 >>
 
 
C:\Users\u\AppData\Roaming\Emby-Server\system\ffmpeg.exe -loglevel +timing -y -print_graphs_file "C:\Users\u\AppData\Roaming\Emby-Server\programdata\logs\ffmpeg-transcode-3619bcc0-1e7a-4f7c-a38c-a3fba574d339_1graph.txt" -copyts -start_at_zero -f matroska,webm -c:v:0 hevc_cuvid -hwaccel:v:0 cuda -hwaccel_device:v:0 0 -hwaccel_output_format:v:0 cuda -i "R:\media\movies\movie.4K.HDR.2160p_5.mkv" -filter_complex "[0:0]scale_cuda@f1=w=1920:h=1080:format=nv12,setsar@f2=sar=sar[f2_out0]" -map [f2_out0] -map 0:1 -sn -c:v:0 h264_nvenc -b:v:0 9808000 -g:v:0 72 -maxrate:v:0 9808000 -bufsize:v:0 19616000 -sc_threshold:v:0 0 -keyint_min:v:0 72 -profile:v:0 high -c:a:0 copy -metadata:s:a:0 language=eng -disposition:a:0 default -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format mpegts -segment_list "C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\CF9D0A.m3u8" -segment_list_type m3u8 -segment_time 3 -segment_start_number 0 -individual_header_trailer 0 -write_header_trailer 0 -segment_write_temp 1 "C:\Users\u\AppData\Roaming\Emby-Server\programdata\transcoding-temp\CF9D0A_%d.ts"
 
 
14:23:09.719 ffmpeg version 4.3.0-emby_2020_05_23-g8f222573e9+530 Copyright © 2000-2019 the FFmpeg developers and softworkz for Emby LLC
14:23:09.720 built with gcc 9.2.0 (Rev2, Built by MSYS2 project)
14:23:09.720 Execution Date: 2020-06-06 14:23:09
14:23:09.766 Input #0, matroska,webm, from 'R:\media\movies\movie.4K.HDR.2160p_5.mkv':
14:23:09.766 Metadata:
14:23:09.766 creation_time : 2020-04-17T13:23:38.000000Z
14:23:09.766 ENCODER : Lavf58.43.100
14:23:09.766 Duration: 02:50:24.28, start: 0.000000, bitrate: 25053 kb/s
14:23:09.766 Stream #0:0(eng): Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x2160 [sAR 1:1 DAR 16:9], Level 150, 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
14:23:09.766 Metadata:
14:23:09.767 DURATION : 02:50:23.238000000
14:23:09.767 Stream #0:1(eng): Audio: aac (LC), 48000 Hz, stereo, fltp (default)
14:23:09.767 Metadata:
14:23:09.767 title : English AAC
14:23:09.767 ENCODER : Lavc58.86.100 aac

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SamES

It looks like you have a 10Mbit limit set, either on the server, or in the client playback quality settings

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Luke

Has this helped?

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mk262

No it made no change

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SamES
On 6/12/2020 at 10:29 PM, mk262 said:

No it made no change

After you changed this, did it DirectPlay?  If not, can you attach the ffmpeg log after making this change?

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