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currentsitguy

Emby EPG not displaying correct mapped channels OTA

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currentsitguy

Hi, I'm using a Hauppage 950Q USB TV tuner to serve live TV out to our Firesticks. Emby Server is running on a Windows 10 machine. I had a problem yesterday where for whatever reason the PC BSOD'd. After I rebooted for some reason I ended up having to reinstall WinTV and the USB stick. I deleted the stick and guide from Emby and redetected. I then manually remapped the channels for the EPG. The problem I have now is the guide is not matching up to the channels mapped. For example MeTV is mapped to the ATSC MeTV subchannel, but when I bring up the guide it's showing the programming for Charge!. MeTV's programs are actually showing up under Court TV, etc. Basically none of the channels are showing properly.

 

I have deleted the guide and remapped. I have refreshed guide data, nothing seems to change this. I was thinking of deleting the file or database that stores this data but I am not sure where it's located or even if that is safe. Can someone help?

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Luke

Hi there, @@cayars can help you get to the bottom of this. Thanks.

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currentsitguy

Have you looked at or tried changing the channel mapping following this knowledge base article?

 https://support.emby.media/support/solutions/articles/44001848809-live-tv-channel-mapping

 

Let us know if you can correct wrong channels using this method.

 

Carlo

That's what I did. I manually mapped each channel, and like the screen shots, all are mapped to the correct channels for guide data. The problem is when I go out to the TV or use the app on the PC or phone the EPG does not reflect what is mapped back on the server. I suspect some sort of database corruption happened when the served BSOD'd.

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cayars

BSOD are nasty and you never know the status of things that were running afterward.

 

Would you be up for a one-on-one TeamViewer support session? I can look at a few things and see if we can fix things up for you.

 

If so PM me and we'll schedule a time.  In the meantime, download and install TeamViewer if you want to do this.

 

Carlo

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currentsitguy

BSOD are nasty and you never know the status of things that were running afterward.

 

Would you be up for a one-on-one TeamViewer support session? I can look at a few things and see if we can fix things up for you.

 

If so PM me and we'll schedule a time.  In the meantime, download and install TeamViewer if you want to do this.

 

Carlo

Sure. I'll get more info to you tomorrow. Nasty storms about to blow in right now and I expect power outages.

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Luke

Sure. I'll get more info to you tomorrow. Nasty storms about to blow in right now and I expect power outages.

 

Great, thanks.

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