Ruttus 3 Posted May 8, 2020 Posted May 8, 2020 Hey guys im trying to add this user via emby connect to my server but keep failing, he even made another account and still can't add him. is there a way to fix this?
Happy2Play 9441 Posted May 8, 2020 Posted May 8, 2020 Might need to see the server log for this action, are you adding via email or username?
Luke 40077 Posted May 8, 2020 Posted May 8, 2020 Hi there, yes please attach the emby server log. thanks.
randyc53 1 Posted May 22, 2021 Posted May 22, 2021 Hi, I'm having the same issue as the OP. I fill out the add new user form, entering the user name and email address. When I click save I get the message. Attached server log Emby Server Log.txt
randyc53 1 Posted May 22, 2021 Posted May 22, 2021 I forgot to mention that the user is added, but no invite email received by the user.
Carlo 4552 Posted May 22, 2021 Posted May 22, 2021 Get the user to create their own Emby Connect username if truly needed and then add that to the user after you create their account. This will work 100% every time.
Luke 40077 Posted May 22, 2021 Posted May 22, 2021 HI, yes have them sign up here: https://emby.media/connect.html And then go through the process. Please let us know if this helps. Thanks.
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