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Trailers (again) - Only plays half of the trailer

trailer MBC

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#21 breezytm OFFLINE  

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Posted 12 July 2014 - 05:25 PM

@rb0135 My trailers start from playing great before the updates to constant buffering. Back to playing decent and now its back to buffering. I gave up so I just download them. Perhaps you should do the same. I am having a hard time understanding the concept of how the channel work vs the way it used to work. As you mentioned above, I can playback any trailers from the apple site without any issues on the same computer. At one point they had Trailers in EHS and in channels. I play the same trailer in both plugins and the playback was smooth in the old plugin and constant buffer in the new one.



#22 Deihmos OFFLINE  

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Posted 12 July 2014 - 07:28 PM

I have never had a problem with trailers but whatever was done has made it a lot better. I can now ff and rewind the streaming trailers

#23 asmithau OFFLINE  

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Posted 13 July 2014 - 06:13 AM

Hello, i'd like to report that I'm having issues also since the trailers became a channel. I never had an issue at all when it was a plugin.

 

When trying to play a trailer, it will start playing for 5 - 30 secs then stop for no reason.

 

Using server: 3.0.5306.42925

MBC 3.0.194.0 7-12.1

 

Transcode Log:

C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\ffmpeg\20140612\ffmpeg.exe -user-agent "QuickTime/7.7.4" -fflags +genpts -i "http://trailers.apple.com/movies/independent/4minutemile/4minutemile-tlr1_a720p.m4v" -sn -vcodec msmpeg4 -force_key_frames expr:gte(t,n_forced*5) -mbd 2 -b:v 9872000 -vsync vfr -map_metadata -1 -threads 2 -acodec wmav2 -ac 2 -ab 128000 -af "aresample=async=1" -y "G:\Transcoding\d5b2661e00c683e84847638b4e97634c.asf"


ffmpeg version N-63911-g3a1c895 Copyright (c) 2000-2014 the FFmpeg developers
  built on Jun 11 2014 22:01:49 with gcc 4.8.2 (GCC)
  configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-avisynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libcaca --enable-libfreetype --enable-libgme --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-aacenc --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-decklink --enable-zlib
  libavutil      52. 89.100 / 52. 89.100
  libavcodec     55. 66.100 / 55. 66.100
  libavformat    55. 43.100 / 55. 43.100
  libavdevice    55. 13.101 / 55. 13.101
  libavfilter     4.  8.100 /  4.  8.100
  libswscale      2.  6.100 /  2.  6.100
  libswresample   0. 19.100 /  0. 19.100
  libpostproc    52.  3.100 / 52.  3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'http://trailers.apple.com/movies/independent/4minutemile/4minutemile-tlr1_a720p.m4v':
  Metadata:
    major_brand     : M4V 
    minor_version   : 1
    compatible_brands: M4V M4A mp42isom
    creation_time   : 2014-06-24 19:22:46
  Duration: 00:02:01.45, start: 0.000000, bitrate: 9885 kb/s
    Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1280x720, 9758 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 48k tbc (default)
    Metadata:
      creation_time   : 2014-06-24 19:22:46
      handler_name    : Apple Video Media Handler
    Stream #0:1(eng): Audio: aac (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 122 kb/s (default)
    Metadata:
      creation_time   : 2014-06-24 19:22:46
      handler_name    : Apple Sound Media Handler
Output #0, asf, to 'G:\Transcoding\d5b2661e00c683e84847638b4e97634c.asf':
  Metadata:
    WM/EncodingSettings: Lavf55.43.100
    Stream #0:0: Video: msmpeg4v3 (msmpeg4) (MP43 / 0x3334504D), yuv420p, 1280x720, q=2-31, 9872 kb/s, 23.98 fps, 1k tbn, 23.98 tbc (default)
    Metadata:
      encoder         : Lavc55.66.100 msmpeg4
    Stream #0:1: Audio: wmav2 (a[1][0][0] / 0x0161), 44100 Hz, stereo, fltp, 128 kb/s (default)
    Metadata:
      encoder         : Lavc55.66.100 wmav2
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> msmpeg4v3 (msmpeg4))
  Stream #0:1 -> #0:1 (aac (native) -> wmav2 (wmav2))
Press [q] to stop, [?] for help
frame=   50 fps=0.0 q=2.0 size=     419kB time=00:00:02.08 bitrate=1648.0kbits/s    
frame=  105 fps=105 q=2.0 size=     835kB time=00:00:04.37 bitrate=1562.2kbits/s    
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frame=  617 fps= 21 q=2.0 size=   14954kB time=00:00:25.73 bitrate=4760.3kbits/s    
frame=  626 fps= 20 q=2.0 size=   15388kB time=00:00:26.10 bitrate=4828.2kbits/s    
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frame=  710 fps= 19 q=2.0 size=   17838kB time=00:00:29.61 bitrate=4934.7kbits/s    
frame=  724 fps= 19 q=2.0 size=   18129kB time=00:00:30.19 bitrate=4918.1kbits/s    
frame=  735 fps= 20 q=2.0 size=   18313kB time=00:00:30.65 bitrate=4893.7kbits/s    
frame=  745 fps= 20 q=1.6 size=   18526kB time=00:00:31.07 bitrate=4884.1kbits/s    
frame=  754 fps= 19 q=2.0 size=   18694kB time=00:00:31.44 bitrate=4869.8kbits/s    
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frame= 1178 fps= 20 q=2.0 size=   29919kB time=00:00:49.13 bitrate=4988.6kbits/s    
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frame= 1289 fps= 20 q=2.0 size=   32035kB time=00:00:53.76 bitrate=4881.4kbits/s    
frame= 1292 fps= 19 q=2.0 size=   32035kB time=00:00:53.88 bitrate=4870.0kbits/s    
frame= 1296 fps= 19 q=1.6 size=   32510kB time=00:00:54.05 bitrate=4927.0kbits/s    
frame= 1299 fps= 19 q=2.0 size=   32510kB time=00:00:54.17 bitrate=4915.6kbits/s    
frame= 1302 fps= 19 q=2.0 size=   32510kB time=00:00:54.30 bitrate=4904.3kbits/s    
frame= 1305 fps= 19 q=2.0 size=   32510kB time=00:00:54.42 bitrate=4893.0kbits/s    
frame= 1311 fps= 19 q=2.0 size=   33451kB time=00:00:54.68 bitrate=5011.5kbits/s    
frame= 1312 fps= 19 q=2.0 Lsize=   33864kB time=00:00:54.72 bitrate=5069.5kbits/s    

video:32564kB audio:852kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 1.339741%

Edited by asmithau, 13 July 2014 - 06:16 AM.


#24 ebr OFFLINE  

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Posted 13 July 2014 - 08:56 AM

Please post the MBC log that goes along with that exact ffmpeg one.  Not sure why you would be transcoding but the FPS looks quite low.



#25 asmithau OFFLINE  

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Posted 14 July 2014 - 12:57 AM

Hi Ebr,

 

No worries. I'll get something to you after work today.

 

Thanks for that.

Adam



#26 Luke OFFLINE  

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Posted 14 July 2014 - 01:01 AM

Please post the MBC log that goes along with that exact ffmpeg one.  Not sure why you would be transcoding but the FPS looks quite low.

 

 

What is the decision making used to determine streaming through MBS versus direct from apple? Perhaps I can help.



#27 ebr OFFLINE  

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Posted 14 July 2014 - 03:16 PM

What is the decision making used to determine streaming through MBS versus direct from apple? Perhaps I can help.

 

I never stream direct from Apple.  I static stream through the server because it needs to add the proper user agent to the headers.  It should be doing this for all items from the Trailers channel - but this is that hack that is based on name that I didn't like...



#28 breezytm OFFLINE  

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Posted 14 July 2014 - 09:12 PM

I really hope I'm not talking too soon but it appears to be back to normal (like it used to work before it became a channel).
Good job guys.

Edited by breezytm, 14 July 2014 - 09:13 PM.


#29 rb0135 OFFLINE  

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Posted 15 July 2014 - 05:51 AM

I don't know what you have done in the lastest Betas (I had a Server Beta update and two MBC updates today when I turned on the PC) and now I cant even play trailers at 480p.

 

They start to play, then about 3 seconds later start pausing for two seconds, then plays for 1 second then pauses and so on.

 

Now, my broadband connection is highspeed and AGAIN, I went straight to the trailer page and guess what, they played perfectly in IE.

 

Logs don't show anything out of the ordinary.



#30 rb0135 OFFLINE  

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Posted 15 July 2014 - 06:21 AM

Also to add...

 

Even on 480P and downloading the trailers, each trailer is 200+ MBytes.. Seems to me it is ignoring the 480P and downloading the best quality. Before the Server Beta update, when I tried to download the trailers at 720P, they where anywhere from 20-50MB

 

Also, the log states it is retrieving 720P versions (even when set to 480P)



#31 ebr OFFLINE  

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Posted 15 July 2014 - 04:32 PM

Also to add...

 

Even on 480P and downloading the trailers, each trailer is 200+ MBytes.. Seems to me it is ignoring the 480P and downloading the best quality. Before the Server Beta update, when I tried to download the trailers at 720P, they where anywhere from 20-50MB

 

Also, the log states it is retrieving 720P versions (even when set to 480P)

 

Please post this in a new topic in the plug-ins forum as it sounds like a new issue with the plug-in or channel infrastructure.



#32 breezytm OFFLINE  

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Posted 15 July 2014 - 04:34 PM

That must be really difficult for the devs to troubleshoot. One person saying it's working and another saying it's not working. I tried 8 trailers and only one of them buffered. I had played the same trailer before though, in previous beta versions, and it didn't buffer. Seven out-weight one; therefore, i thought it was progress.

 

Here's my setup. Latest MBS/MBC Beta. MBS i set to preferred internet stream quality to "best available"  and in MBC i have both streaming, Local and Remote, set to max (40Mbps). If you don't mind, try these settings and see if you get the same result. I did remember ebr asking me to set my local to 30Mbps in the past. Keep in mind my MBS/MBC are running on the same box. I don't think it makes much of a difference in my case but its worth a shot. 



#33 rb0135 OFFLINE  

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Posted 15 July 2014 - 08:39 PM

Please post this in a new topic in the plug-ins forum as it sounds like a new issue with the plug-in or channel infrastructure.

Thanks EBR.

 

Will do.

 

Rob



#34 rb0135 OFFLINE  

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Posted 15 July 2014 - 07:13 PM

That must be really difficult for the devs to troubleshoot. One person saying it's working and another saying it's not working. I tried 8 trailers and only one of them buffered. I had played the same trailer before though, in previous beta versions, and it didn't buffer. Seven out-weight one; therefore, i thought it was progress.

 

Here's my setup. Latest MBS/MBC Beta. MBS i set to preferred internet stream quality to "best available"  and in MBC i have both streaming, Local and Remote, set to max (40Mbps). If you don't mind, try these settings and see if you get the same result. I did remember ebr asking me to set my local to 30Mbps in the past. Keep in mind my MBS/MBC are running on the same box. I don't think it makes much of a difference in my case but its worth a shot. 

 

Thanks for your input.

 

As a developer myself (and an IT expert for 30 years) I do understand the devs issues to solve it, and I have the knowledge to have the best settings/equipment possible running at the optimum and if I had the code, could fix the problem in no time (I'm sure. I'm not saying the Devs cant fix it, but there are probably bigger issues to work on than the trailers).

 

I have exactly your setup and it doesn't work, yet running direct from the trailers website, I can stream, full screen, no buffering without any issues.

 

My MBS/MBC is on the same box as well.

 

I did try the 40/40 for streaming, didn't do a thing other than make me wait 3 minutes to download a 1 minute trailer (maybe as it was "buffering" the 200MB+ trailer) then played fined, except when I tried to play it again, buffered really quick, played 3 seconds then stuttered as mentioned.

 

As EBR stated, I will open a topic under the Plugins as I am sure something as really broken in the latest MBS as setting it to even 480p, still trys to play (stream) the humongous 200MB+ High Quality file.



#35 rb0135 OFFLINE  

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Posted 16 July 2014 - 08:18 PM

Ok, there is definitely an issue with the plugin and I will pop over to the plugin forum and open a new topic.

 

BUT, to sum, it up.

 

1) Changing the remote streaming to 30 seemed to allow several trailers to play without a hiccup, HOWEVER

2) After 4 (or 5) trailers, any trailer I try to play after that, just produces a BLACK play screen (as mentioned before) AND this time I double-checked the log (had it opened on the desktop) and it appears there were NO commands to fetch the trailer. The log was very "quiet", not like when the Trailers played.



#36 breezytm OFFLINE  

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Posted 17 July 2014 - 01:15 AM

Ok, there is definitely an issue with the plugin and I will pop over to the plugin forum and open a new topic.

 

BUT, to sum, it up.

 

1) Changing the remote streaming to 30 seemed to allow several trailers to play without a hiccup, HOWEVER

2) After 4 (or 5) trailers, any trailer I try to play after that, just produces a BLACK play screen (as mentioned before) AND this time I double-checked the log (had it opened on the desktop) and it appears there were NO commands to fetch the trailer. The log was very "quiet", not like when the Trailers played.

 

I am having the black screen issue with other plugins like vevo but not trailers. As a matter fact Vevo doesn't play at all for me. A constant black screen every time. I've reported it already and they are looking into it.



#37 breezytm OFFLINE  

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Posted 22 July 2014 - 06:45 PM

And im back to having issues with Trailers. Constant buffering. I didn't change anything. MBS updated and that's about it. UGHHHHHH {I know i sound like a girl :D }



#38 Luke OFFLINE  

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Posted 22 July 2014 - 08:49 PM

there are no changes. they are identical to what it was like before channels. remember what i said about the trailers being very high bitrate. i have a very fast connection and once in a while they stutter for me (outside of MBS).



#39 breezytm OFFLINE  

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Posted 22 July 2014 - 08:57 PM

there are no changes. they are identical to what it was like before channels. remember what i said about the trailers being very high bitrate. i have a very fast connection and once in a while they stutter for me (outside of MBS).

 

Uhmm. I have 50 up 25 down. That's more than enough i suppose. 

 

Quick question though. @ebr is welcome to jump in. I don't want to hop too much out of the topic scope but is there a reason why you guys don't use an external player for MBC? A concept similar to TMT. I personally never used it so i don't know much about it but i've read about it. That way ya'll have more control over stuff like subtitles, rewind, fast forward, a better streaming capability. Trailers was buffering for me like crazy. I went and launch the 'apple trailers' from XBMC and no issue. Same box. It looks like WMC player is the root cause of most of the issue. 



#40 Luke OFFLINE  

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Posted 22 July 2014 - 07:00 PM

well, you can probably do that. i think for us to bundle a player by default would probably be a very controversial change unless we can make it really seamless. the one general bundle i would advocate though is lav filters.







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