Rohanaj 15 Posted April 8, 2020 Posted April 8, 2020 Hey guys, Updated the server to 4.4.2.0 today, hoping it would fix the .m4v transcoding issue, but it seems to still be a problem, preventing playback from even starting. I did grab a log file that I can message to whomever wants to take a look, just let me know where to send it. -Roh
Luke 39685 Posted April 8, 2020 Posted April 8, 2020 Hi there, can you please attach or pm the log file? thanks.
Rohanaj 15 Posted April 8, 2020 Author Posted April 8, 2020 Log file sent in a PM, Luke. Thanks for looking into it.
Rohanaj 15 Posted April 15, 2020 Author Posted April 15, 2020 Hey Luke, any word on this yet? It's happening pretty consistently with my encoded .m4v file types still.
Luke 39685 Posted April 15, 2020 Posted April 15, 2020 Try refreshing the metadata on those titles and see if it helps.
Rohanaj 15 Posted April 15, 2020 Author Posted April 15, 2020 I'll try that. Just to be clear, are you recommending a "Replace all metadata" or "Search for missing metadata" in this case? I imagine I'll need to do this for the entire library rather than try and single out individual refreshing based on file type.
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