Can not open Catalog

[paysen 5]

I can not open Catalog and it always stuck in loading, but My Plugins is fine.

 

So I can not download any plugins.

 

There are some details. I live in China.

 

My nas DS918+ is in my home that is far away from my workplace.

 

So everyday I watch movies on emby with DDNS.

 

play video is fine, download images is fine. except open Catalog always stuck .

 

whatever I try to use my phone, ipad, Mac, PC visit emby.media or app it just stuck.

 

I tried to use like VPN and then I can visit youtube but still can not open Catalog. 

 

 

[ebr 15555]

Hi.  This probably means something on your end is blocking access to our domain at mb3admin.com.

[paysen 5]

Maybe

 

But could u give me some IP address then I can try to edit Hosts

[paysen 5]

Hi. This probably means something on your end is blocking access to our domain at mb3admin.com.

[Luke 39418]

173.230.139.54

[Happy2Play 9316]

Are you using IPv6 on your network, there are several issues that require IPv6 to be disabled.  Topics with Linux and Synology forums.

[paysen 5]

Are you using IPv6 on your network, there are several issues that require IPv6 to be disabled.  Topics with Linux and Synology forums.

 yes I both use IPv4 and IPv6

[paysen 5]

173.230.139.54

ok this ip is a little bit difficult to ping . 90% lose 

[Happy2Play 9316]

Best guess would be IPv6

 

https://emby.media/community/index.php?/topic/82861-why-cant-i-open-the-plugin/

[paysen 5]

Best guess would be IPv6

 

https://emby.media/community/index.php?/topic/82861-why-cant-i-open-the-plugin/

ok, but i guess its different. Because my IPv6 is fine. 

 

and however I try to close IPv6,and ssh my nas.

 

root@DS918plus:~# ping -c 10 mb3admin.com

PING mb3admin.com (173.230.139.54) 56(84) bytes of data.

64 bytes from emby.media (173.230.139.54): icmp_seq=2 ttl=50 time=275 ms

64 bytes from emby.media (173.230.139.54): icmp_seq=3 ttl=50 time=267 ms

64 bytes from emby.media (173.230.139.54): icmp_seq=4 ttl=50 time=277 ms

64 bytes from emby.media (173.230.139.54): icmp_seq=5 ttl=50 time=270 ms

64 bytes from emby.media (173.230.139.54): icmp_seq=7 ttl=50 time=278 ms

64 bytes from emby.media (173.230.139.54): icmp_seq=8 ttl=50 time=274 ms

64 bytes from emby.media (173.230.139.54): icmp_seq=9 ttl=50 time=268 ms

64 bytes from emby.media (173.230.139.54): icmp_seq=10 ttl=50 time=276 ms

 

but still stuck... emmm

 

and I try to ping on my Mac on my workplace.

 

PaysendeMacBook-Pro:~ paysen$ ping -c 10 173.230.139.54

PING 173.230.139.54 (173.230.139.54): 56 data bytes

Request timeout for icmp_seq 0

64 bytes from 173.230.139.54: icmp_seq=1 ttl=50 time=260.849 ms

Request timeout for icmp_seq 2

64 bytes from 173.230.139.54: icmp_seq=3 ttl=50 time=260.699 ms

Request timeout for icmp_seq 4

Request timeout for icmp_seq 5

64 bytes from 173.230.139.54: icmp_seq=6 ttl=50 time=261.116 ms

Request timeout for icmp_seq 7

64 bytes from 173.230.139.54: icmp_seq=8 ttl=50 time=264.336 ms

64 bytes from 173.230.139.54: icmp_seq=9 ttl=50 time=283.444 ms

[paysen 5]

here is update.

 

I use VPN on my Mac and I can open Catalog but still can not install any plugins, it also stuck.

 

 

[Luke 39418]

It's probably being blocked from downloading the plugin package. Please attach the emby server log. thanks.

[paysen 5]

It's probably being blocked from downloading the plugin package. Please attach the emby server log. thanks.

 

ok, I'm not sure which one is it.

embyserver.txt

[Luke 39418]

What plugin were you trying to install, musicbrainz?

[paysen 5]

What plugin were you trying to install, musicbrainz?

autoboxsets and douban

[Luke 39418]

Ok. Did you see this topic?

https://emby.media/community/index.php?/topic/82861-why-cant-i-open-the-plugin/

[paysen 5]

Ok. Did you see this topic?

https://emby.media/community/index.php?/topic/82861-why-cant-i-open-the-plugin/

Yes and I followed it to close IPv6. but it also doesn't work.

[Luke 39418]

For those interested in testing new things:

Thanks.