paysen 5 Posted April 2, 2020 Share Posted April 2, 2020 I can not open Catalog and it always stuck in loading, but My Plugins is fine. So I can not download any plugins. There are some details. I live in China. My nas DS918+ is in my home that is far away from my workplace. So everyday I watch movies on emby with DDNS. play video is fine, download images is fine. except open Catalog always stuck . whatever I try to use my phone, ipad, Mac, PC visit emby.media or app it just stuck. I tried to use like VPN and then I can visit youtube but still can not open Catalog. Link to comment Share on other sites More sharing options...
ebr 14862 Posted April 2, 2020 Share Posted April 2, 2020 Hi. This probably means something on your end is blocking access to our domain at mb3admin.com. Link to comment Share on other sites More sharing options...
paysen 5 Posted April 3, 2020 Author Share Posted April 3, 2020 Maybe But could u give me some IP address then I can try to edit Hosts Link to comment Share on other sites More sharing options...
paysen 5 Posted April 3, 2020 Author Share Posted April 3, 2020 Hi. This probably means something on your end is blocking access to our domain at mb3admin.com. Link to comment Share on other sites More sharing options...
Luke 36887 Posted April 3, 2020 Share Posted April 3, 2020 173.230.139.54 Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted April 3, 2020 Share Posted April 3, 2020 Are you using IPv6 on your network, there are several issues that require IPv6 to be disabled. Topics with Linux and Synology forums. Link to comment Share on other sites More sharing options...
paysen 5 Posted April 3, 2020 Author Share Posted April 3, 2020 Are you using IPv6 on your network, there are several issues that require IPv6 to be disabled. Topics with Linux and Synology forums. yes I both use IPv4 and IPv6 Link to comment Share on other sites More sharing options...
paysen 5 Posted April 3, 2020 Author Share Posted April 3, 2020 173.230.139.54 ok this ip is a little bit difficult to ping . 90% lose Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted April 3, 2020 Share Posted April 3, 2020 Best guess would be IPv6 https://emby.media/community/index.php?/topic/82861-why-cant-i-open-the-plugin/ Link to comment Share on other sites More sharing options...
paysen 5 Posted April 3, 2020 Author Share Posted April 3, 2020 Best guess would be IPv6 https://emby.media/community/index.php?/topic/82861-why-cant-i-open-the-plugin/ ok, but i guess its different. Because my IPv6 is fine. and however I try to close IPv6,and ssh my nas. root@DS918plus:~# ping -c 10 mb3admin.com PING mb3admin.com (173.230.139.54) 56(84) bytes of data. 64 bytes from emby.media (173.230.139.54): icmp_seq=2 ttl=50 time=275 ms 64 bytes from emby.media (173.230.139.54): icmp_seq=3 ttl=50 time=267 ms 64 bytes from emby.media (173.230.139.54): icmp_seq=4 ttl=50 time=277 ms 64 bytes from emby.media (173.230.139.54): icmp_seq=5 ttl=50 time=270 ms 64 bytes from emby.media (173.230.139.54): icmp_seq=7 ttl=50 time=278 ms 64 bytes from emby.media (173.230.139.54): icmp_seq=8 ttl=50 time=274 ms 64 bytes from emby.media (173.230.139.54): icmp_seq=9 ttl=50 time=268 ms 64 bytes from emby.media (173.230.139.54): icmp_seq=10 ttl=50 time=276 ms but still stuck... emmm and I try to ping on my Mac on my workplace. PaysendeMacBook-Pro:~ paysen$ ping -c 10 173.230.139.54 PING 173.230.139.54 (173.230.139.54): 56 data bytes Request timeout for icmp_seq 0 64 bytes from 173.230.139.54: icmp_seq=1 ttl=50 time=260.849 ms Request timeout for icmp_seq 2 64 bytes from 173.230.139.54: icmp_seq=3 ttl=50 time=260.699 ms Request timeout for icmp_seq 4 Request timeout for icmp_seq 5 64 bytes from 173.230.139.54: icmp_seq=6 ttl=50 time=261.116 ms Request timeout for icmp_seq 7 64 bytes from 173.230.139.54: icmp_seq=8 ttl=50 time=264.336 ms 64 bytes from 173.230.139.54: icmp_seq=9 ttl=50 time=283.444 ms Link to comment Share on other sites More sharing options...
paysen 5 Posted April 3, 2020 Author Share Posted April 3, 2020 here is update. I use VPN on my Mac and I can open Catalog but still can not install any plugins, it also stuck. Link to comment Share on other sites More sharing options...
Luke 36887 Posted April 3, 2020 Share Posted April 3, 2020 It's probably being blocked from downloading the plugin package. Please attach the emby server log. thanks. Link to comment Share on other sites More sharing options...
paysen 5 Posted April 3, 2020 Author Share Posted April 3, 2020 It's probably being blocked from downloading the plugin package. Please attach the emby server log. thanks. ok, I'm not sure which one is it. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 36887 Posted April 5, 2020 Share Posted April 5, 2020 What plugin were you trying to install, musicbrainz? Link to comment Share on other sites More sharing options...
paysen 5 Posted April 6, 2020 Author Share Posted April 6, 2020 What plugin were you trying to install, musicbrainz? autoboxsets and douban Link to comment Share on other sites More sharing options...
Luke 36887 Posted April 7, 2020 Share Posted April 7, 2020 Ok. Did you see this topic? https://emby.media/community/index.php?/topic/82861-why-cant-i-open-the-plugin/ Link to comment Share on other sites More sharing options...
paysen 5 Posted April 7, 2020 Author Share Posted April 7, 2020 Ok. Did you see this topic? https://emby.media/community/index.php?/topic/82861-why-cant-i-open-the-plugin/ Yes and I followed it to close IPv6. but it also doesn't work. Link to comment Share on other sites More sharing options...
Luke 36887 Posted July 23, 2020 Share Posted July 23, 2020 For those interested in testing new things: Thanks. Link to comment Share on other sites More sharing options...
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