DHarvey95 0 Posted March 29, 2020 Posted March 29, 2020 (edited) Plays perfectly on Kodi but not working on emby at all unfortunately. I'm using Channel Pear m3u for the most part. Now that these issues have arose I began creating custom m3u8s and it worked so I took the file and updated it to included episode and logos and re-uploaded it assuming all would be well and then it didn't work again. Deleted and uploaded original plain m3u8 and not working now either. Stream links are 100% valid and working. Anyways help anyone? If I could at least get channel pear to work on here that would be perfect. It shows the data but it simply refuses to play on all of my m3u or m3u8 links or files. Edited March 29, 2020 by DHarvey95
Luke 40137 Posted March 30, 2020 Posted March 30, 2020 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue: https://emby.media/community/index.php?/topic/790-how-to-report-a-problem/?view=getnewpost Thanks!
DHarvey95 0 Posted March 30, 2020 Author Posted March 30, 2020 (edited) Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue: https://emby.media/community/index.php?/topic/790-how-to-report-a-problem/?view=getnewpost Thanks! Hi I tested it again now and same thing although surprisingly CBS worked though the others refused. I see 2 logs from testing it on the page do I send both? Additionally I sent logs on the roku too. EDIT: I do want to clarify the others I tried are 100% working on both Channel Pear directly and Kodi. Edited March 30, 2020 by DHarvey95
DHarvey95 0 Posted April 7, 2020 Author Posted April 7, 2020 @@DHarvey95 are you still having an issue? Yes unfortunately.
Luke 40137 Posted April 8, 2020 Posted April 8, 2020 Can you attach the previously requested information? Thanks !
1979Cutlass 0 Posted April 12, 2020 Posted April 12, 2020 I am also having this problem. Any updates? This is not working on 2 different rokus, my pc, or emby xbox app. I noticed there has been a couple updates with emby within the last two weeks. Something must have changed in emby to cause this issue. Yes, the streams are working within channel pear.
Luke 40137 Posted April 12, 2020 Posted April 12, 2020 I am also having this problem. Any updates? This is not working on 2 different rokus, my pc, or emby xbox app. I noticed there has been a couple updates with emby within the last two weeks. Something must have changed in emby to cause this issue. Yes, the streams are working within channel pear. Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue: https://emby.media/community/index.php?/topic/790-how-to-report-a-problem/?view=getnewpost Thanks!
1979Cutlass 0 Posted April 12, 2020 Posted April 12, 2020 Hi Luke, I sent a log file thru my emby roku app at 3:20pm est. User name 1979Cutlass. Will this work for you? Thank You
Luke 40137 Posted April 13, 2020 Posted April 13, 2020 Hi Luke, I sent a log file thru my emby roku app at 3:20pm est. User name 1979Cutlass. Will this work for you? Thank You Can you attach the emby server and ffmpeg log as well from the same session? Thanks.
ebr 15679 Posted April 13, 2020 Posted April 13, 2020 From the app side, all we see is the source failing with the message you reported. The server side logs may show us the real issue.
1979Cutlass 0 Posted April 13, 2020 Posted April 13, 2020 Here is my emby server log file from this morning. Should have some errors in it. Also attached a couple ffmpeg logs. embyserver.txt ffmpeg-directstream-0e741f58-5e6e-4512-a0eb-22df80e101ea_1.txt ffmpeg-directstream-02bf0127-b826-444e-9dcd-c9d9aa9f9231_1.txt
ebr 15679 Posted April 13, 2020 Posted April 13, 2020 Hi. None of those logs match the log you sent from the app - which was yesterday. We need the complete context of a particular problem at the time the problem occurred. Thanks.
1979Cutlass 0 Posted April 13, 2020 Posted April 13, 2020 Here are the last log files from yesterday. embyserver-63722332796.txt ffmpeg-directstream-8c8044ea-9bd0-4465-8ed9-f8c1cfc6a394_1.txt
Luke 40137 Posted April 13, 2020 Posted April 13, 2020 Can you try lowering the in-app quality setting on the Roku so that the server does a full transcode? Thanks.
1979Cutlass 0 Posted April 13, 2020 Posted April 13, 2020 Tried quality at 480p and 720p, streams still not working. Just get the same http error on the roku.
1979Cutlass 0 Posted April 13, 2020 Posted April 13, 2020 Is there anyway I can rollback to emby server version 4.3? I can then shut off auto updates. Channelpear worked great with that version.
Luke 40137 Posted April 14, 2020 Posted April 14, 2020 Tried quality at 480p and 720p, streams still not working. Just get the same http error on the roku. Can we see log examples from that? thanks.
1979Cutlass 0 Posted April 15, 2020 Posted April 15, 2020 Channel pear has been down for a couple days so I have not been able to reproduce this error. I will post my error logs when channel pear is working again.
Pseibold 1 Posted February 9, 2021 Posted February 9, 2021 Just received this error on a TCL ROKU TV last night. What logs/files would be helpful in determining a possible issue?
Luke 40137 Posted February 9, 2021 Posted February 9, 2021 4 minutes ago, Pseibold said: Just received this error on a TCL ROKU TV last night. What logs/files would be helpful in determining a possible issue? Hi there, please attach the emby server log from when this happened. Thanks.
Pseibold 1 Posted February 9, 2021 Posted February 9, 2021 2 hours ago, Luke said: Hi there, please attach the emby server log from when this happened. Thanks. i've been able to re-create on the TCL Roku, and on a Roku streaming stick. Here is an excerpt from the logs when it occurred. embylog.txt
Happy2Play 9459 Posted February 9, 2021 Posted February 9, 2021 (edited) Is this new issue with the VirtualTV plugin, all the errors appear to be with VirtualTV? @pünktchen Edited February 9, 2021 by Happy2Play
pünktchen 1350 Posted February 10, 2021 Posted February 10, 2021 One or two other users already reported something similar, but I've never seen the emby log that corresponds to the error. @speechles wanted to have a look. The problem is not the plugin or the server, it's the Roku app that doesn't react like every other Emby app does. I can only tell you how the plugin works: When the user starts playing a live tv channel and the server asks the live tv plugin for a channel stream, the plugin returns the path to a local one minute long mp4 file and all the mediainfo of that file. The plugin then listens for session events for client playback start of the live tv channel. If that happens the plugin tells the server to send a remote play command with a list of videos to the client app. That's it! Works in browsers, Theater on windows, both Android apps and also with LG tv's. 1
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