19 replies to this topic

[DHarvey95]

Plays perfectly on Kodi but not working on emby at all unfortunately. I'm using Channel Pear m3u for the most part. Now that these issues have arose I began creating custom m3u8s and it worked so I took the file and updated it to included episode and logos and re-uploaded it assuming all would be well and then it didn't work again. Deleted and uploaded original plain m3u8 and not working now either. Stream links are 100% valid and working. Anyways help anyone? If I could at least get channel pear to work on here that would be perfect. It shows the data but it simply refuses to play on all of my m3u or m3u8 links or files.

Edited by DHarvey95, 29 March 2020 - 07:33 PM.

[Luke]

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue:
https://emby.media/c...view=getnewpost
Thanks!

[DHarvey95]

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue:
https://emby.media/c...view=getnewpost
Thanks!

Hi I tested it again now and same thing although surprisingly CBS worked though the others refused. I see 2 logs from testing it on the page do I send both? Additionally I sent logs on the roku too.

 

EDIT: I do want to clarify the others I tried are 100% working on both Channel Pear directly and Kodi.

Edited by DHarvey95, 29 March 2020 - 09:57 PM.

[Luke]

@DHarvey95 are you still having an issue?

[DHarvey95]

@DHarvey95 are you still having an issue?

Yes unfortunately.

[Luke]

Can you attach the previously requested information? Thanks !

[1979Cutlass]

I am also having this problem.  Any updates? This is not working on 2 different rokus, my pc, or emby xbox app. I noticed there has been a couple updates with emby within the last two weeks.  Something must have changed in emby to cause this issue.  Yes, the streams are working within channel pear.

[Luke]

I am also having this problem.  Any updates? This is not working on 2 different rokus, my pc, or emby xbox app. I noticed there has been a couple updates with emby within the last two weeks.  Something must have changed in emby to cause this issue.  Yes, the streams are working within channel pear.

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue:
https://emby.media/c...view=getnewpost
Thanks!

[1979Cutlass]

Hi Luke,  I sent a log file thru my emby roku app at 3:20pm est.  User name 1979Cutlass.  Will this work for you?  Thank You

[Luke]

Hi Luke,  I sent a log file thru my emby roku app at 3:20pm est.  User name 1979Cutlass.  Will this work for you?  Thank You

Can you attach the emby server and ffmpeg log as well from the same session? Thanks.

[ebr]

From the app side, all we see is the source failing with the message you reported.  The server side logs may show us the real issue.

[1979Cutlass]

Here is my emby server log file from this morning.  Should have some errors in it.  Also attached a couple ffmpeg logs.

Attached Files

•  ffmpeg-directstream-0e741f58-5e6e-4512-a0eb-22df80e101ea_1.txt   14.37KB   1 downloads
•  embyserver.txt   628.72KB   1 downloads
•  ffmpeg-directstream-02bf0127-b826-444e-9dcd-c9d9aa9f9231_1.txt   12.55KB   1 downloads

[ebr]

Hi. None of those logs match the log you sent from the app - which was yesterday.

 

We need the complete context of a particular problem at the time the problem occurred.

 

Thanks.

[1979Cutlass]

Here are the last log files from yesterday.

Attached Files

•  embyserver-63722332796.txt   10.85MB   0 downloads
•  ffmpeg-directstream-8c8044ea-9bd0-4465-8ed9-f8c1cfc6a394_1.txt   649.11KB   1 downloads

[Luke]

Can you try lowering the in-app quality setting on the Roku so that the server does a full transcode? Thanks.

[1979Cutlass]

Tried quality at 480p and 720p, streams still not working.  Just get the same http error on the roku.

[1979Cutlass]

Is there anyway I can rollback to emby server version 4.3?  I can then shut off auto updates.  Channelpear worked great with that version.

[Luke]

Tried quality at 480p and 720p, streams still not working.  Just get the same http error on the roku.

Can we see log examples from that? thanks.

[1979Cutlass]

Channel pear has been down for a couple days so I have not been able to reproduce this error.  I will post my error logs when channel pear is working again.

[Luke]

Great, thanks !