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QNAP + Emby 4.4.0.40 startup issue


Best Answer Luke , 27 March 2020 - 11:47 AM

As a test, if you remove the dlna and port mapper plugins, then restart the server, does that help?

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#1 tmysik OFFLINE  

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Posted 26 March 2020 - 10:18 AM

Hello,
I am using Emby on my QNAP device (HS 251) and it is working great, for couple of years now. I have upgraded to version 4.4.0.40 and have an issue with it - I automatically turn off my QNAP every day at midnight and start it again at 6am. Emby used to work without any problem with such a setup. But this new version "does not start properly" (not sure what the real cause is) - in the morning, I can see it in my QNAP as running but the web interface is not (KODI cannot connect to it either). I have to stop it and start it again in the QNAP Apps UI, then everything works as expected for the rest of the day.

If you tell me how to help (to get logs or similarly), I will do it, of course.

Thank you for your work, it is perfect!

 



#2 Luke OFFLINE  

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Posted 26 March 2020 - 10:24 AM

Hi there yes please attach the emby server log:
https://emby.media/c...view=getnewpost
Thanks.

#3 tmysik OFFLINE  

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Posted 26 March 2020 - 10:27 AM

Will do, tomorrow morning. Thanks!



#4 tmysik OFFLINE  

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Posted 26 March 2020 - 10:57 AM

Attaching logs from today, hopefully they will show something. Thank you.

 

 

EDIT: Attaching logs properly...

 

Attached Files


Edited by tmysik, 26 March 2020 - 11:01 AM.


#5 Luke OFFLINE  

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Posted 27 March 2020 - 11:47 AM   Best Answer

As a test, if you remove the dlna and port mapper plugins, then restart the server, does that help?


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#6 tmysik OFFLINE  

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Posted 27 March 2020 - 11:59 AM

I just did it, let's see tomorrow. Thank you.



#7 Luke OFFLINE  

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Posted 27 March 2020 - 12:01 PM

Thanks.



#8 tmysik OFFLINE  

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Posted 28 March 2020 - 03:04 AM

Today, it started normally and is running. But let me verify that also at least tomorrow, I think that it started OK once even before. Thanks!



#9 Luke OFFLINE  

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Posted 28 March 2020 - 05:38 PM

Thanks for the feedback.



#10 tmysik OFFLINE  

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Posted 29 March 2020 - 03:01 AM

I can confirm that even today Emby started OK. So, thanks a lot!

 

BTW is there anything I could try to do in order to solve this problem? I would be more than happy to help, of course.



#11 tmysik OFFLINE  

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Posted 30 March 2020 - 03:33 AM

OK, just to confirm - one more day without any problem so it seems to be related to those plugins. Fortunately, I don't use them so no problem for me but I am willing to help so this problem can be solved for all the users.



#12 trtrtrtr OFFLINE  

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Posted 31 March 2020 - 01:08 PM

Any fix to this planned? Or should we just disable these plugins?



#13 Luke OFFLINE  

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Posted 04 April 2020 - 12:02 AM

Are you able to use the plugins with Emby Server 4.4.1?



#14 tmysik OFFLINE  

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Posted 04 April 2020 - 03:23 AM

I just installed Emby 4.4.1.0 and enabled those 2 plugins again. Will let you know tomorrow morning :) Thank you.



#15 Luke OFFLINE  

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Posted 04 April 2020 - 12:59 PM

Great, thanks.



#16 tmysik OFFLINE  

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Posted 05 April 2020 - 02:29 AM

I can confirm that today Emby started OK. Will monitor it for the next couple days and let you know. Thank you!

#17 Luke OFFLINE  

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Posted 05 April 2020 - 02:50 AM

Thanks for the feedback !



#18 tmysik OFFLINE  

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Posted 06 April 2020 - 02:02 AM

No problem even today so I guess this problem is fixed. Thank you!

#19 Luke OFFLINE  

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Posted 06 April 2020 - 10:49 AM

Great, thanks!

#20 tmysik OFFLINE  

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Posted 03 May 2020 - 03:02 AM

Hello, it seems that this issue is - randomly - back. Please, see the attached logs (port mapper plugin again?). Thank you!

 

BTW I will report one more thing - QNAP not going into the standby mode with Emby. So, expect a new thread (if there is no existing one) soon, sorry :)

 

Attached Files






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