Emby is not displaying all photos in some directories

[Carlo 4330]

OK so I got the same thing you did, one loaded one didn't.  Then I tried to open both via Windows and one would open and the other Windows said was corrupt.

[dirtybeagles 0]

hmm. that is odd because I can open 509Mobile-not.working.jpg with no issues on MAC and PC. 

But I cannot open the file in photoshop. I can open it up in Viewer (MAC) no issues. 

But I can accept that these pictures are corrupted. No clue how it happened. I tested it with a few more files and same thing. Cannot open in photoshop. 

 

If I can figure anything else out I will report back. 

 

[dirtybeagles 0]

A work around was to open the file up in a corrupted photo and SAVE AS another file (same JPEG type) and it works fine after a refresh. I blame iphone and android changing images depending on the feature you have turned on. I changed my iphone to RAW only which will resolve my issue going forward. 

 

Time to manually fix all my photos haha. 

Thanks for your help.  

[Carlo 4330]

That's one way to fix it.

Just glad we got to the bottom of the problem.

[dirtybeagles 0]

UPDATE: I want to let people know of a work around for this issue. 

PROBLEM: images seem to be corrupted from some smart phone uploads (2020-2021 versions of android and iphones). Not an Emby issue, but a compatibility issue on the photo formats being uploaded to your PC. 

WORKAROUND: I used irfanview to convert all my corrupted jpg --> png files. I first moved all the corrupted images to their own folder, ran the batch conversion tool (look in File within IranView and once converted, I added them back to my library and my photos are now showing up in emby. 

I hope this helps others. 

[Luke 37116]

Thanks for the feedback.