Hey everyone, has anyone else had trouble with the emby app crashing while playing 4K content on the non-pro 2019 Shield? I've only recently gotten a 4K TV, so the problem is new (otherwise the shield has been working great with 1080p content). My normal setup is:
Emby server running an i5-5250U processor with 16GB of RAM (Windows 8.1), connected with a CAT5E cable directly to my TP-Link AC4000 Router.
NVidia Shield connected directly to the router with a CAT5E and to my AVR (Sony STR-DH790) with an HDMI 2.1 cable.
AVR connected to my TV (Sony X900F) with an HDMI 2.1 cable.
I thought my receiver may be the culprit so I've also tried connecting the TV directly with the Shield and it still crashes playing 4K content. It's not an immediate crash, it will play about 10-15 minutes (for multiple movies) and then start to stutter and eventually crash back to the home screen. If I happen to navigate (press the back or home button on the remote) while the movie is playing (during the 10 minutes window) the reaction is very slow, sometimes taking up to 15 seconds to respond and sometimes it causes Emby to crash as well.
I'm at a loss of what could be wrong. The only idea that's come to mind is that maybe I'd be better off with the Shield Pro as it has more memory and (as I just found out) supports 64 bit apps. I don't use it for gaming which is why I bought the tube version and apparently there is no stock of the pro version to try.
Has anyone else run into this problem or have any suggestions? I really like the Shield as it limits my transcoding but I can't for the life of me figure out why I can't play 4K content reliably.
Edit: I've browsed this forum enough to know I should have included a server log with my question. I don't have one handy but will grab one later today!
Edited by roxerroneous, 11 March 2020 - 09:37 AM.