Jump to content

Emby (Win64) 4.3.1.0 - Identify Feature issues


jangle
 Share

Recommended Posts

jangle

Good Afternoon All.

 

My installation of Emby 4.3.1.0 has been solid for months but what is weird when a movie fails to be identified I simply choose 'Identify' enter the search and the correct information including picture is found and I then select replace and click ok and it usually updates and changes everything.

 

But at the moment it goes through the motions but the image/data is still staying as the original information.

 

I am failing to get it ti successfully update with the correct information it has found.

 

Any ideas?

 

Regards,

Stuart

Link to comment
Share on other sites

jangle

STEP 1 - Movie identified, data to be updated.

STEP 2 - Running Identify process and entering search information.

STEP 3 - Correct information found from search.

STEP 4 - Replacing existing data running OK.

STEP 5 - Movie information not updated.

 

Emby Server Log Attached

post-244245-0-78921700-1583862892_thumb.jpg

post-244245-0-26341700-1583862899_thumb.jpg

post-244245-0-85406500-1583862905_thumb.jpg

post-244245-0-39837500-1583862913_thumb.jpg

post-244245-0-24671600-1583862926_thumb.jpg

embyserver.txt

Link to comment
Share on other sites

Here's one problem.  You configured a custom metadata folder path but the server is being denied access to delete files from it:

2020-03-10 17:43:31.144 Debug App: MovieNfoProvider returned no metadata for D:\Video\DOCUMENTORIES\About Cannabis and Cancer (2019)\About Cannabis and Cancer (2019).mkv
2020-03-10 17:43:31.196 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 4.3.1.0
	Command line: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows NT 6.2.9200.0
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Runtime: file:///C:/Users/Administrator/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 4
	Program data path: C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata
	Application directory: C:\Users\Administrator\AppData\Roaming\Emby-Server\system
	System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path 'D:\Emby Server\metadata\library\91\910789471525b49337b46d7c779cbe0e\poster.jpg' is denied.
	   at System.IO.FileSystem.DeleteFile(String fullPath)
	   at System.IO.File.Delete(String path)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.DeleteFileInternal(String path, Boolean sendToRecycleBin)
Link to comment
Share on other sites

jangle

The page was refreshed.

 

The folder has the same access permissions as the others such as cache and transcoding.

 

It can successfully search / open the folder.

 

Thank you for the information I will dig deeper.

Link to comment
Share on other sites

Yes I would resolve those file access problems first and then re-evaluate. There's a good chance it will resolve your issue. Thanks.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...