Luke 37063 Posted March 26, 2020 Share Posted March 26, 2020 Did you forget to attach it? Link to comment Share on other sites More sharing options...
M3th0s 14 Posted March 26, 2020 Author Share Posted March 26, 2020 Apologies had to remove server info! Link to comment Share on other sites More sharing options...
Luke 37063 Posted March 26, 2020 Share Posted March 26, 2020 Can you attach the complete contents? Link to comment Share on other sites More sharing options...
M3th0s 14 Posted March 26, 2020 Author Share Posted March 26, 2020 Have pm'd you Link to comment Share on other sites More sharing options...
M3th0s 14 Posted March 27, 2020 Author Share Posted March 27, 2020 Did you manage to find anything? Link to comment Share on other sites More sharing options...
Luke 37063 Posted March 27, 2020 Share Posted March 27, 2020 What are you clicking play on? Link to comment Share on other sites More sharing options...
M3th0s 14 Posted March 27, 2020 Author Share Posted March 27, 2020 The play button? Link to comment Share on other sites More sharing options...
Luke 37063 Posted March 27, 2020 Share Posted March 27, 2020 Where? Link to comment Share on other sites More sharing options...
M3th0s 14 Posted March 27, 2020 Author Share Posted March 27, 2020 Image attached. Â This is chrome, via organizr (however going through the emby web app produces the same result). Phone also doesn't play anything. Â Link to comment Share on other sites More sharing options...
Luke 37063 Posted March 27, 2020 Share Posted March 27, 2020 Are you on localhost? Link to comment Share on other sites More sharing options...
M3th0s 14 Posted March 27, 2020 Author Share Posted March 27, 2020 Accessing the server remotely Link to comment Share on other sites More sharing options...
Luke 37063 Posted March 27, 2020 Share Posted March 27, 2020 Is there a reverse proxy involved? Are you able to try locally to compare? Link to comment Share on other sites More sharing options...
M3th0s 14 Posted March 27, 2020 Author Share Posted March 27, 2020 There is a reverse proxy involved, and unfortunately I can't access this server locally. Link to comment Share on other sites More sharing options...
Luke 37063 Posted March 27, 2020 Share Posted March 27, 2020 Right now i have no ideas as I don't see any obvious problems for us to look at. Â I would suggest comparing your reverse proxy configuration to that of @@pir8radio Link to comment Share on other sites More sharing options...
Luke 37063 Posted April 3, 2020 Share Posted April 3, 2020 Did this help? Link to comment Share on other sites More sharing options...
gabbo126 0 Posted April 4, 2020 Share Posted April 4, 2020 Hi. I'm joining this thread because I'm facing the same error message (see screenshot). This happens with every file in my library that I try to play from my desktop browser. Using android app I get an infinite loading loop. I updated today to version 4.4.1.0 but nothing changed. Here are the most recent logs. Â Â embyserver.txt ffmpeg-transcode-3cde217b-3071-4d4c-916d-dd425b75a240_1.txt ffmpeg-transcode-25f40c34-9c3c-4478-a054-1ea6976bc11a_1.txt ffmpeg-transcode-fe1c9d89-0c42-45a9-a5af-673a00736268_1.txt Link to comment Share on other sites More sharing options...
Luke 37063 Posted April 4, 2020 Share Posted April 4, 2020 Looks the server is being denied access to your file: 11:57:41.448 /mnt/4fb3620b-432a-42ad-9416-d863962eea40/Video/Film/American Hustle - L'apparenza inganna (2013).mp4: Permission denied Link to comment Share on other sites More sharing options...
Luke 37063 Posted April 4, 2020 Share Posted April 4, 2020 I would suggest taking a look at our file permissions guide: https://emby.media/community/index.php?/topic/32218-file-permissions-guide-for-new-linux-users Please let us know if this helps. Thanks. Link to comment Share on other sites More sharing options...
gabbo126 0 Posted April 4, 2020 Share Posted April 4, 2020 Looks the server is being denied access to your file: 11:57:41.448 /mnt/4fb3620b-432a-42ad-9416-d863962eea40/Video/Film/American Hustle - L'apparenza inganna (2013).mp4: Permission denied   I would suggest taking a look at our file permissions guide: https://emby.media/community/index.php?/topic/32218-file-permissions-guide-for-new-linux-users Please let us know if this helps. Thanks. I checked permission with ls -l and this was the output: -rwxrw-r-- 1 dietpi dietpi 1590379776 Sep 19 2019 'American Hustle - L'\''apparenza inganna (2013).mp4' In this case, the read permission shouldn't be granted to every user?  Link to comment Share on other sites More sharing options...
Luke 37063 Posted April 4, 2020 Share Posted April 4, 2020 Â Â In this case, the read permission shouldn't be granted to every user? This permission is not related to emby users, it's related to users on the local machine. When you install Emby Server, we create a user called "emby" on the machine, and this user needs to have permission to the files. Please let us k now if this helps. Thanks ! Link to comment Share on other sites More sharing options...
gabbo126 0 Posted April 4, 2020 Share Posted April 4, 2020 This permission is not related to emby users, it's related to users on the local machine. When you install Emby Server, we create a user called "emby" on the machine, and this user needs to have permission to the files. Please let us k now if this helps. Thanks !  Ok, that's clear. But according to linux permission handling, the read permission ® in my case is granted not only to the owner (first set of characters), but also to the group (second set) and to the rest of the users (third set). So how is possible that access to that file is denied for emby? What I'm missing? Link to comment Share on other sites More sharing options...
Luke 37063 Posted April 4, 2020 Share Posted April 4, 2020 did you make sure the permissions are applied recursively? it's always possible that they are set on a top level folder, but then there's a node somewhere underneath with it's own permission set. Link to comment Share on other sites More sharing options...
gabbo126 0 Posted April 6, 2020 Share Posted April 6, 2020 did you make sure the permissions are applied recursively? it's always possible that they are set on a top level folder, but then there's a node somewhere underneath with it's own permission set. Yes I applied chmod -R to the main folder so that every media file has the same permission of the example I provided above. Link to comment Share on other sites More sharing options...
Q-Droid 642 Posted April 6, 2020 Share Posted April 6, 2020 Files need at least 'r--' for access. Directories need at least 'r-x'. 1 Link to comment Share on other sites More sharing options...
gabbo126 0 Posted April 6, 2020 Share Posted April 6, 2020 Here's the problem. The execute bit was missing in the parent folder. Thanks Link to comment Share on other sites More sharing options...
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