wbravin 3 Posted February 26, 2020 Share Posted February 26, 2020 (edited) hello all using embycon addon in kodi. library syncs fine no issues. however when i go to view the information on a tv show in kodi by right clicking and selectig information in the context menu i no longer see the list and image of the actors for that show i get in its place a banner for the tvshow. do i need to reconfigured something ? if yes how do i fix this thank you in advance for your assistance wbravin Edited February 26, 2020 by wbravin Link to comment Share on other sites More sharing options...
Luke 37045 Posted February 26, 2020 Share Posted February 26, 2020 Hi there, how does the web app compare? Link to comment Share on other sites More sharing options...
wbravin 3 Posted February 26, 2020 Author Share Posted February 26, 2020 Hello Luke as always you respond quickly thank you. In your server the actors are there. playing the from the server or from your client all is fine. from the web app all is fine. its when i go to kodi, kodi will connect to emby then update the libraries from the emby libraries so far so good i see the recent episodes not an issue. But as i mentioned, when i right click on the series or the episode and i select information I get the poster of the show the narrative and the shows banner in lieu of the actors. This happens on all 4 pc that i use today (3 for movies and audio 1 for audio only) If i load the tv show library directly into kodi all works fine. In my opinion this has to do with the addon. thank you once again for looking at this Link to comment Share on other sites More sharing options...
Luke 37045 Posted February 26, 2020 Share Posted February 26, 2020 Have you tried resyncing the series? Link to comment Share on other sites More sharing options...
TeamB 2352 Posted February 26, 2020 Share Posted February 26, 2020 It you are using EmbyCon with the default skin or Embuary you need to turn on include people in the EmbyCon settings. Another option is use the clone default skin feature in the EmbyCon main action menu to clone and alter the default skin with support for dynamic people info loading. Link to comment Share on other sites More sharing options...
wbravin 3 Posted February 27, 2020 Author Share Posted February 27, 2020 (edited) Thank you all for responding based on what i read here, i believe I resolved the issue. In the sync section of the settings i changed my playback mode from native to addon setting. this seem to have resolved this issue on one machine. now i will deploy this change to all the others. There was a reason why i originally selected native as a playback mode but for the life of me i do not remember the reasonig once again thank you for your help Edited February 27, 2020 by wbravin Link to comment Share on other sites More sharing options...
Luke 37045 Posted February 27, 2020 Share Posted February 27, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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