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Apple TV 4K - Can't login to my emby server : 'invalid username or password'


zwliuxing
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Hello,

 

I have a apple tv 4k with latest version of tvos13.First, I installed emby app for apple tv on my apple tv, then I skipped emby connect pin screen and added my local emby server with its ip address and port.The app can show the available users of my emby server.But when I selected anyone of users  and input its password,it always prompted red tiptext like 'invalid username or password'.I am sure of I have entered the correct password.With the same username and password,I can login successful on my iphone and other devices.I have tried to cancel password of current user on the localnetwork,then click the user,it will pop out  the server selection screen.When I select my server, it will return to the user list selection screen. This is repeated all the time. How can I slove this issues?Anyone can help me,thank you very much. 

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Hi @@zwliuxing

 

I’m sorry to hear you’re having an issue.

 

What version of Emby Server are you using?

 

Would you be able to DM me details of your server so I can try and access it. I’m afraid this may be the only way I can troubleshoot this issue.

 

Thanks!

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Hi @@zwliuxing

 

I’m sorry to hear you’re having an issue.

 

What version of Emby Server are you using?

 

Would you be able to DM me details of your server so I can try and access it. I’m afraid this may be the only way I can troubleshoot this issue.

 

Thanks!

Thank you for your reply..My apple tv's ip is 192.168.50.115,and my server's ip is 192.168.50.173.Could you help me to check errors in my log files.

 

2020-02-26 00:05:09.185 Info HttpServer: HTTP Response 500 to 192.168.50.115. Time: 8ms. http://192.168.50.173:8096/emby/Users/authenticatebyname
2020-02-26 00:05:20.035 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/system/info/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:20.036 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/system/info/public
2020-02-26 00:05:20.048 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/web/manifest.json. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:20.048 Info HttpServer: HTTP Response 304 to 192.168.50.115. Time: 0ms. http://192.168.50.173:8096/emby/web/manifest.json
2020-02-26 00:05:20.056 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/web/strings/en-US.json. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:20.057 Info HttpServer: HTTP Response 304 to 192.168.50.115. Time: 0ms. http://192.168.50.173:8096/emby/web/strings/en-US.json
2020-02-26 00:05:20.070 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/users/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:20.070 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/users/public
2020-02-26 00:05:20.082 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/users/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:20.083 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/users/public
2020-02-26 00:05:22.263 Info HttpServer: HTTP POST http://192.168.50.173:8096/emby/Users/authenticatebyname. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:22.266 Error UserManager: Error authenticating with provider Default
*** Error Report ***
Version: 4.3.1.0
Command line: D:\embyserver\system\EmbyServer.dll
Operating system: Microsoft Windows NT 6.2.9200.0
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Runtime: file:///D:/embyserver/system/System.Private.CoreLib.dll
Processor count: 16
Program data path: D:\embyserver\programdata
Application directory: D:\embyserver\system
System.Exception: System.Exception: Invalid username or password
   at Emby.Server.Implementations.Library.DefaultAuthenticationProvider.Authenticate(String username, String password, User resolvedUser)
   at Emby.Server.Implementations.Library.UserManager.AuthenticateWithProvider(IAuthenticationProvider provider, String username, String password, User resolvedUser, CancellationToken cancellationToken)
Source: Emby.Server.Implementations
TargetSite: System.Threading.Tasks.Task`1[MediaBrowser.Controller.Authentication.ProviderAuthenticationResult] Authenticate(System.String, System.String, MediaBrowser.Controller.Entities.User)
 
2020-02-26 00:05:22.266 Info UserManager: Authentication request for zewade has succeeded.
2020-02-26 00:05:22.267 Info SessionManager: Creating new access token for user 1
2020-02-26 00:05:22.269 Error HttpServer: Error processing request
*** Error Report ***
Version: 4.3.1.0
Command line: D:\embyserver\system\EmbyServer.dll
Operating system: Microsoft Windows NT 6.2.9200.0
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Runtime: file:///D:/embyserver/system/System.Private.CoreLib.dll
Processor count: 16
Program data path: D:\embyserver\programdata
Application directory: D:\embyserver\system
SQLitePCL.pretty.SQLiteException: Constraint: NOT NULL constraint failed: Tokens.DeviceName
SQLitePCL.pretty.SQLiteException: Exception of type 'SQLitePCL.pretty.SQLiteException' was thrown.
   at SQLitePCL.pretty.SQLiteException.CheckOk(sqlite3 db, Int32 rc)
   at SQLitePCL.pretty.StatementImpl.MoveNext()
   at Emby.Server.Implementations.Security.AuthenticationRepository.Create(AuthenticationInfo info)
   at Emby.Server.Implementations.Session.SessionManager.GetAuthorizationToken(User user, String deviceId, String app, String appVersion, String deviceName)
   at Emby.Server.Implementations.Session.SessionManager.AuthenticateNewSessionInternal(AuthenticationRequest request, Boolean enforcePassword, CancellationToken cancellationToken)
   at MediaBrowser.Api.UserService.Post(AuthenticateUserByName request)
   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
Source: SQLitePCL.pretty
TargetSite: Void CheckOk(SQLitePCL.sqlite3, Int32)
 
2020-02-26 00:05:22.269 Info HttpServer: HTTP Response 500 to 192.168.50.115. Time: 6ms. http://192.168.50.173:8096/emby/Users/authenticatebyname
2020-02-26 00:05:25.625 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/system/info/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:25.626 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/system/info/public
2020-02-26 00:05:25.636 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/web/manifest.json. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:25.636 Info HttpServer: HTTP Response 304 to 192.168.50.115. Time: 0ms. http://192.168.50.173:8096/emby/web/manifest.json
2020-02-26 00:05:25.649 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/web/strings/en-US.json. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:25.649 Info HttpServer: HTTP Response 304 to 192.168.50.115. Time: 0ms. http://192.168.50.173:8096/emby/web/strings/en-US.json
2020-02-26 00:05:25.667 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/users/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:25.668 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/users/public
2020-02-26 00:05:25.680 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/users/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:25.680 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/users/public
2020-02-26 00:05:27.853 Info HttpServer: HTTP POST http://192.168.50.173:8096/emby/Users/authenticatebyname. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:05:27.854 Error UserManager: Error authenticating with provider Default
*** Error Report ***
Version: 4.3.1.0
Command line: D:\embyserver\system\EmbyServer.dll
Operating system: Microsoft Windows NT 6.2.9200.0
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Runtime: file:///D:/embyserver/system/System.Private.CoreLib.dll
Processor count: 16
Program data path: D:\embyserver\programdata
Application directory: D:\embyserver\system
System.Exception: System.Exception: Invalid username or password
   at Emby.Server.Implementations.Library.DefaultAuthenticationProvider.Authenticate(String username, String password, User resolvedUser)
   at Emby.Server.Implementations.Library.UserManager.AuthenticateWithProvider(IAuthenticationProvider provider, String username, String password, User resolvedUser, CancellationToken cancellationToken)
Source: Emby.Server.Implementations
TargetSite: System.Threading.Tasks.Task`1[MediaBrowser.Controller.Authentication.ProviderAuthenticationResult] Authenticate(System.String, System.String, MediaBrowser.Controller.Entities.User)
 
2020-02-26 00:05:27.854 Info UserManager: Authentication request for zewade has succeeded.
2020-02-26 00:05:27.855 Info SessionManager: Creating new access token for user 1
2020-02-26 00:05:27.857 Error HttpServer: Error processing request
*** Error Report ***
Version: 4.3.1.0
Command line: D:\embyserver\system\EmbyServer.dll
Operating system: Microsoft Windows NT 6.2.9200.0
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Runtime: file:///D:/embyserver/system/System.Private.CoreLib.dll
Processor count: 16
Program data path: D:\embyserver\programdata
Application directory: D:\embyserver\system
SQLitePCL.pretty.SQLiteException: Constraint: NOT NULL constraint failed: Tokens.DeviceName
SQLitePCL.pretty.SQLiteException: Exception of type 'SQLitePCL.pretty.SQLiteException' was thrown.
   at SQLitePCL.pretty.SQLiteException.CheckOk(sqlite3 db, Int32 rc)
   at SQLitePCL.pretty.StatementImpl.MoveNext()
   at Emby.Server.Implementations.Security.AuthenticationRepository.Create(AuthenticationInfo info)
   at Emby.Server.Implementations.Session.SessionManager.GetAuthorizationToken(User user, String deviceId, String app, String appVersion, String deviceName)
   at Emby.Server.Implementations.Session.SessionManager.AuthenticateNewSessionInternal(AuthenticationRequest request, Boolean enforcePassword, CancellationToken cancellationToken)
   at MediaBrowser.Api.UserService.Post(AuthenticateUserByName request)
   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
Source: SQLitePCL.pretty
TargetSite: Void CheckOk(SQLitePCL.sqlite3, Int32)
 
2020-02-26 00:05:27.857 Info HttpServer: HTTP Response 500 to 192.168.50.115. Time: 5ms. http://192.168.50.173:8096/emby/Users/authenticatebyname
2020-02-26 00:05:36.754 Warn App: Unable to respond to udp request because the local ip address could not be determined.
2020-02-26 00:05:47.197 Warn App: Unable to respond to udp request because the local ip address could not be determined.
2020-02-26 00:05:51.806 Warn App: Unable to respond to udp request because the local ip address could not be determined.
2020-02-26 00:06:03.787 Warn App: Unable to respond to udp request because the local ip address could not be determined.
2020-02-26 00:06:21.641 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/system/info/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:21.642 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/system/info/public
2020-02-26 00:06:21.654 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/web/manifest.json. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:21.655 Info HttpServer: HTTP Response 304 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/web/manifest.json
2020-02-26 00:06:21.664 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/web/strings/en-US.json. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:21.665 Info HttpServer: HTTP Response 304 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/web/strings/en-US.json
2020-02-26 00:06:21.683 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/users/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:21.684 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/users/public
2020-02-26 00:06:21.696 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/users/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:21.701 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 5ms. http://192.168.50.173:8096/emby/users/public
2020-02-26 00:06:23.735 Info HttpServer: HTTP POST http://192.168.50.173:8096/emby/Users/authenticatebyname. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:23.736 Error UserManager: Error authenticating with provider Default
*** Error Report ***
Version: 4.3.1.0
Command line: D:\embyserver\system\EmbyServer.dll
Operating system: Microsoft Windows NT 6.2.9200.0
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Runtime: file:///D:/embyserver/system/System.Private.CoreLib.dll
Processor count: 16
Program data path: D:\embyserver\programdata
Application directory: D:\embyserver\system
System.Exception: System.Exception: Invalid username or password
   at Emby.Server.Implementations.Library.DefaultAuthenticationProvider.Authenticate(String username, String password, User resolvedUser)
   at Emby.Server.Implementations.Library.UserManager.AuthenticateWithProvider(IAuthenticationProvider provider, String username, String password, User resolvedUser, CancellationToken cancellationToken)
Source: Emby.Server.Implementations
TargetSite: System.Threading.Tasks.Task`1[MediaBrowser.Controller.Authentication.ProviderAuthenticationResult] Authenticate(System.String, System.String, MediaBrowser.Controller.Entities.User)
 
2020-02-26 00:06:23.736 Info UserManager: Authentication request for zewade has succeeded.
2020-02-26 00:06:23.737 Info SessionManager: Creating new access token for user 1
2020-02-26 00:06:23.738 Error HttpServer: Error processing request
*** Error Report ***
Version: 4.3.1.0
Command line: D:\embyserver\system\EmbyServer.dll
Operating system: Microsoft Windows NT 6.2.9200.0
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Runtime: file:///D:/embyserver/system/System.Private.CoreLib.dll
Processor count: 16
Program data path: D:\embyserver\programdata
Application directory: D:\embyserver\system
SQLitePCL.pretty.SQLiteException: Constraint: NOT NULL constraint failed: Tokens.DeviceName
SQLitePCL.pretty.SQLiteException: Exception of type 'SQLitePCL.pretty.SQLiteException' was thrown.
   at SQLitePCL.pretty.SQLiteException.CheckOk(sqlite3 db, Int32 rc)
   at SQLitePCL.pretty.StatementImpl.MoveNext()
   at Emby.Server.Implementations.Security.AuthenticationRepository.Create(AuthenticationInfo info)
   at Emby.Server.Implementations.Session.SessionManager.GetAuthorizationToken(User user, String deviceId, String app, String appVersion, String deviceName)
   at Emby.Server.Implementations.Session.SessionManager.AuthenticateNewSessionInternal(AuthenticationRequest request, Boolean enforcePassword, CancellationToken cancellationToken)
   at MediaBrowser.Api.UserService.Post(AuthenticateUserByName request)
   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
Source: SQLitePCL.pretty
TargetSite: Void CheckOk(SQLitePCL.sqlite3, Int32)
 
2020-02-26 00:06:23.738 Info HttpServer: HTTP Response 500 to 192.168.50.115. Time: 3ms. http://192.168.50.173:8096/emby/Users/authenticatebyname
2020-02-26 00:06:26.781 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/system/info/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:26.782 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/system/info/public
2020-02-26 00:06:26.797 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/web/manifest.json. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:26.798 Info HttpServer: HTTP Response 304 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/web/manifest.json
2020-02-26 00:06:26.810 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/web/strings/en-US.json. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:26.811 Info HttpServer: HTTP Response 304 to 192.168.50.115. Time: 0ms. http://192.168.50.173:8096/emby/web/strings/en-US.json
2020-02-26 00:06:26.823 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/users/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:26.824 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/users/public
2020-02-26 00:06:26.839 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/users/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:26.840 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/users/public
2020-02-26 00:06:28.836 Info HttpServer: HTTP POST http://192.168.50.173:8096/emby/Users/authenticatebyname. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:28.838 Error UserManager: Error authenticating with provider Default
*** Error Report ***
Version: 4.3.1.0
Command line: D:\embyserver\system\EmbyServer.dll
Operating system: Microsoft Windows NT 6.2.9200.0
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Runtime: file:///D:/embyserver/system/System.Private.CoreLib.dll
Processor count: 16
Program data path: D:\embyserver\programdata
Application directory: D:\embyserver\system
System.Exception: System.Exception: Invalid username or password
   at Emby.Server.Implementations.Library.DefaultAuthenticationProvider.Authenticate(String username, String password, User resolvedUser)
   at Emby.Server.Implementations.Library.UserManager.AuthenticateWithProvider(IAuthenticationProvider provider, String username, String password, User resolvedUser, CancellationToken cancellationToken)
Source: Emby.Server.Implementations
TargetSite: System.Threading.Tasks.Task`1[MediaBrowser.Controller.Authentication.ProviderAuthenticationResult] Authenticate(System.String, System.String, MediaBrowser.Controller.Entities.User)
 
2020-02-26 00:06:28.839 Info UserManager: Authentication request for zewade has succeeded.
2020-02-26 00:06:28.839 Info SessionManager: Creating new access token for user 1
2020-02-26 00:06:28.841 Error HttpServer: Error processing request
*** Error Report ***
Version: 4.3.1.0
Command line: D:\embyserver\system\EmbyServer.dll
Operating system: Microsoft Windows NT 6.2.9200.0
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Runtime: file:///D:/embyserver/system/System.Private.CoreLib.dll
Processor count: 16
Program data path: D:\embyserver\programdata
Application directory: D:\embyserver\system
SQLitePCL.pretty.SQLiteException: Constraint: NOT NULL constraint failed: Tokens.DeviceName
SQLitePCL.pretty.SQLiteException: Exception of type 'SQLitePCL.pretty.SQLiteException' was thrown.
   at SQLitePCL.pretty.SQLiteException.CheckOk(sqlite3 db, Int32 rc)
   at SQLitePCL.pretty.StatementImpl.MoveNext()
   at Emby.Server.Implementations.Security.AuthenticationRepository.Create(AuthenticationInfo info)
   at Emby.Server.Implementations.Session.SessionManager.GetAuthorizationToken(User user, String deviceId, String app, String appVersion, String deviceName)
   at Emby.Server.Implementations.Session.SessionManager.AuthenticateNewSessionInternal(AuthenticationRequest request, Boolean enforcePassword, CancellationToken cancellationToken)
   at MediaBrowser.Api.UserService.Post(AuthenticateUserByName request)
   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
Source: SQLitePCL.pretty
TargetSite: Void CheckOk(SQLitePCL.sqlite3, Int32)
 
2020-02-26 00:06:28.842 Info HttpServer: HTTP Response 500 to 192.168.50.115. Time: 5ms. http://192.168.50.173:8096/emby/Users/authenticatebyname
2020-02-26 00:06:31.732 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/system/info/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:31.733 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/system/info/public
2020-02-26 00:06:31.750 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/web/manifest.json. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:31.750 Info HttpServer: HTTP Response 304 to 192.168.50.115. Time: 0ms. http://192.168.50.173:8096/emby/web/manifest.json
2020-02-26 00:06:31.761 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/web/strings/en-US.json. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:31.761 Info HttpServer: HTTP Response 304 to 192.168.50.115. Time: 0ms. http://192.168.50.173:8096/emby/web/strings/en-US.json
2020-02-26 00:06:31.778 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/users/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:31.779 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/users/public
2020-02-26 00:06:31.792 Info HttpServer: HTTP GET http://192.168.50.173:8096/emby/users/public. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:31.793 Info HttpServer: HTTP Response 200 to 192.168.50.115. Time: 1ms. http://192.168.50.173:8096/emby/users/public
2020-02-26 00:06:34.058 Info HttpServer: HTTP POST http://192.168.50.173:8096/emby/Users/authenticatebyname. UserAgent: Emby/4 CFNetwork/1121.2.51 Darwin/19.3.0
2020-02-26 00:06:34.059 Error UserManager: Error authenticating with provider Default
Edited by zwliuxing
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  • Solution

I have ordered emby premiere,but I still can't access the severy on my apple tv.

 

Check your Apple TV device name, I would bet that the device name has non-ASCII characters:

SQLitePCL.pretty.SQLiteException: Constraint: NOT NULL constraint failed: Tokens.DeviceName

https://emby.media/community/index.php?/topic/77908-select-user-loop/?p=791084

Edited by vdatanet
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It's something we're looking into improving so that no workaround is needed, but for now that will help you get squared away. Thanks.

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  • 1 year later...
thedagenais’

I just got a new Apple TV last week and am unable to sign into Emby. The server is a friends, I am logged in on two other Apple TV’s and on our iPhones but can’t get in on the new Apple TV. When I skip Emby connect, the next screen will not accept the info I have been given xxxxx.myddns.me and port xxxx. I have tried every variation I can think of and it won’t let me in. Please help! 

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  • 4 weeks later...
On 11/17/2021 at 1:15 PM, thedagenais’ said:

I just got a new Apple TV last week and am unable to sign into Emby. The server is a friends, I am logged in on two other Apple TV’s and on our iPhones but can’t get in on the new Apple TV. When I skip Emby connect, the next screen will not accept the info I have been given xxxxx.myddns.me and port xxxx. I have tried every variation I can think of and it won’t let me in. Please help! 

@thedagenais’ are you still having an issue with this? What error messages are you getting?

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