embyaner 1 Posted February 22, 2020 Share Posted February 22, 2020 Hi guys, I am having an issue with transcoding/encoding an UHD IPTV stream using H.265/HEVC. Hardware acceleration is not used when encoding the stream in H.264/AVC. System Type: QNAP x86_64 with AMD processor Graphics Card: NVIDIA Quadro P2000 (NVENC + NVDEC) Used version of emby: 4.4.0.16-beta (same behaviour with the current stable) Decoding HEVC seems to work: >>>>>> FindVideoDecoder - MediaType: hevc, Mode: Custom Info Checking: 'NVDEC Quadro P2000 - H.265 (HEVC)' Info Check successful - selecting 'NVDEC Quadro P2000 - H.265 (HEVC)' But encoding does not use hardware acceleration: >>>>>> FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: Custom Info Checking: 'NVENC Quadro P2000 - H.264 (AVC)' Warning: The required encoding level (AvcLevel52) is greater than the maximum level supported by the client (AvcLevel51) NoMatch Encoder does not support the minimum requied encoding level (AvcLevel52) NoMatch Encoder does not match Info Checking: 'libx264 Software Encoder' Warning: The required encoding level (AvcLevel52) is greater than the maximum level supported by the client (AvcLevel51) Info Check successful - selecting 'libx264 Software Encoder' ... >>>>>> Processing Plan Info Name CanDoInHardware WillDoInHardware Reason Info NVDEC Quadro P2000 - H.265 (HEVC) >> True True Hardware Codec Info VideoInput >> False False The sw pipeline builder does not supp... Info ColorConversion >> False False Info VideoOutput >> False False Not a hardware encoder Info libx264 Software Encoder >> False False Software Codec >>>>>> Projected Processing Formats Info Previous HW-Context Format SW-Format Next Info hevc_cuvid >> - yuv420p10 yuv420p10 >> format Info format >> - yuv420p yuv420p >> Additionally some stream details: {"Protocol":"Http","Id":"123","Path":"http://127.0.0.1:8096/LiveTv/LiveStreamFiles/123/stream.ts","Type":"Default","Container":"mpegts","IsRemote":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":false,"IsInfiniteStream":true,"RequiresOpening":true,"RequiresClosing":true,"LiveStreamId":"123","RequiresLooping":false,"SupportsProbing":false,"MediaStreams":[{"Codec":"hevc","ColorTransfer":"arib-std-b67","ColorPrimaries":"bt2020","ColorSpace":"bt2020nc","TimeBase":"1/90000","CodecTimeBase":"1/50","VideoRange":"HDR","DisplayTitle":"4K HEVC","IsInterlaced":false,"BitRate":30000000,"RefFrames":1,"IsDefault":false,"IsForced":false,"Height":2160,"Width":3840,"AverageFrameRate":50,"RealFrameRate":50,"Profile":"Main 10","Type":"Video","AspectRatio":"16:9","Index":-1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File","PixelFormat":"yuv420p10le","Level":153,"IsAnamorphic":false},{"Codec":"eac3","TimeBase":"1/90000","CodecTimeBase":"1/48000","DisplayTitle":"Dolby Digital+ stereo","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":224000,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Type":"Audio","Index":-1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File","Level":0}],"Formats":[],"Bitrate":30224000,"RequiredHttpHeaders":{"User-Agent":"VLC/3.0.1"},"ReadAtNativeFramerate":false} The complete log is attached. Do I need to change a configuration? I think hardware encoding should work in this case, because the P2000 supports it. Decoder NVDEC Quadro P2000 - MPEG-2 NVDEC Quadro P2000 - VC-1 NVDEC Quadro P2000 - H.264 (AVC) NVDEC Quadro P2000 - H.265 (HEVC) NVDEC Quadro P2000 - VP9 Encoder NVENC Quadro P2000 - H.264 (AVC) NVENC Quadro P2000 - H.265 (HEVC) Thanks in advance! Link to comment Share on other sites More sharing options...
embyaner 1 Posted February 22, 2020 Author Share Posted February 22, 2020 The complete logfile is attached to this reply. I didn't realize I need to press the "attach" button when creating the thread. ffmpeg-transcode.txt Link to comment Share on other sites More sharing options...
Luke 37046 Posted February 22, 2020 Share Posted February 22, 2020 Hi there, did you follow our hardware acceleration setup guide? https://support.emby.media/support/solutions/articles/44001160148-hardware-acceleration-overview Link to comment Share on other sites More sharing options...
embyaner 1 Posted February 23, 2020 Author Share Posted February 23, 2020 Hi there, did you follow our hardware acceleration setup guide? https://support.emby.media/support/solutions/articles/44001160148-hardware-acceleration-overview Same issue even with subtitles disabled. Transcoding works in general - playing local MKV containers (various video and audio formats) ain't an issue. Link to comment Share on other sites More sharing options...
Luke 37046 Posted February 23, 2020 Share Posted February 23, 2020 Did you follow the setup guide, and if so, what did you do? Link to comment Share on other sites More sharing options...
embyaner 1 Posted February 24, 2020 Author Share Posted February 24, 2020 Did you follow the setup guide, and if so, what did you do? After installing the graphics card into the QNAP NAS, the drivers have automatically been installed by the OS. NvKernelDriver and NVIDIA GPU Driver. Everything (OS, NvKernelDriver, NVIDIA GPU Driver) is updated to the most recent version. Emby discovered the graphics card and listed it on the transcoding settings page. All checkboxes are checked, so the graphics card should be used for every available codec as encoder/decoder. And it is working for streams of local files. Okay, at least sometimes I had to disable subtitles to prevent stuttering. Example >>>>>> FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: Custom Info Checking: 'NVENC Quadro P2000 - H.264 (AVC)' Info Check successful - selecting 'NVENC Quadro P2000 - H.264 (AVC)' >>>>>> FindVideoDecoder - MediaType: hevc, Mode: Custom Info Checking: 'NVDEC Quadro P2000 - H.265 (HEVC)' Info Check successful - selecting 'NVDEC Quadro P2000 - H.265 (HEVC)' >>>>>> Processing Plan Info Name CanDoInHardware WillDoInHardware Reason Info NVDEC Quadro P2000 - H.265 (HEVC) >> True True Hardware Codec Info VideoInput >> True True Matching hardware context Info ColorConversion >> True True Info VideoOutput >> True True Hardware encoder Info NVENC Quadro P2000 - H.264 (AVC) >> True True Hardware Codec >>>>>> Projected Processing Formats Info Previous HW-Context Format SW-Format Next Info hevc_cuvid >> CUDA cuda yuv420p10 >> scale_cuda Info scale_cuda >> CUDA cuda nv12 >> setsar Info setsar >> CUDA cuda nv12 >> So, the only two things mentioned in the setup guide, installing the driver and maybe disable subtitles, is done. The graphics card is detected and chosen for streaming local files. So maybe that IPTV stream has something Emby does not want the graphics card to do - or is not supported by the GPU? Link to comment Share on other sites More sharing options...
softworkz 3329 Posted February 26, 2020 Share Posted February 26, 2020 This should be fixed in the next beta (not the .17 from today - the next one) Thanks a lot for reporting! Link to comment Share on other sites More sharing options...
embyaner 1 Posted February 26, 2020 Author Share Posted February 26, 2020 Thank you, I will test with .18 when it gets released and report back. Link to comment Share on other sites More sharing options...
softworkz 3329 Posted February 28, 2020 Share Posted February 28, 2020 @embyaner - Just fyi - beta .18 is available now. Link to comment Share on other sites More sharing options...
embyaner 1 Posted February 29, 2020 Author Share Posted February 29, 2020 (edited) Looks good, thank you! >>>>>> FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: Custom Info Checking: 'NVENC Quadro P2000 - H.264 (AVC)' Info Check successful - selecting 'NVENC Quadro P2000 - H.264 (AVC)' >>>>>> FindVideoDecoder - MediaType: hevc, Mode: Custom Info Checking: 'NVDEC Quadro P2000 - H.265 (HEVC)' Info Check successful - selecting 'NVDEC Quadro P2000 - H.265 (HEVC)' Warning: No filter behavior available for filter setsar >>>>>> Processing Plan Info Name CanDoInHardware WillDoInHardware Reason Info NVDEC Quadro P2000 - H.265 (HEVC) >> True True Hardware Codec Info VideoInput >> True True Matching hardware context Info ColorConversion >> True True Info VideoOutput >> True True Hardware encoder Info NVENC Quadro P2000 - H.264 (AVC) >> True True Hardware Codec >>>>>> Projected Processing Formats Info Previous HW-Context Format SW-Format Next Info hevc_cuvid >> CUDA cuda yuv420p10 >> scale_cuda Info scale_cuda >> CUDA cuda nv12 >> setsar Info setsar >> CUDA cuda nv12 >> Edited February 29, 2020 by embyaner 1 Link to comment Share on other sites More sharing options...
Luke 37046 Posted February 29, 2020 Share Posted February 29, 2020 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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