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Minor issues in latest version(s)


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#1 Seneca2510 OFFLINE  

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Posted 21 February 2020 - 07:15 AM

Just a few minor issues found:

 

- If the TV is set to launch the last used app on startup, Emby launches with a "no network error", forcing an "Ok" and sending you into the settings menu. Presumably it checks for a network before the TV has had a chance to initialize it and it should wait a bit longer, like e.g. Netflix or Amazon Prime apps.

 

- Occasionally not updating from server (i.e. a new title is visible on the iOS app, but not on the TV). This can sometimes, but not always, be fixed by exiting and restarting the app.

 

- All the colors in the app interface - not during playback - are really oversaturated, most likely related to HDR. The colors look normal on an external Emby source, whether HDR has been enabled for that input or not.



#2 Luke OFFLINE  

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Posted 21 February 2020 - 02:36 PM

Hi there, thanks for reporting. We'll take a look at these.



#3 Seneca2510 OFFLINE  

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Posted 21 February 2020 - 04:49 PM

Oh, just realized the second issue seems to be the consequence of the first:

 

the Emby app assumes there is no network and doesn't check with the server (ever) until you either sign in or start to play media.



#4 SamES OFFLINE  

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Posted 23 February 2020 - 06:23 AM

- If the TV is set to launch the last used app on startup, Emby launches with a "no network error", forcing an "Ok" and sending you into the settings menu. Presumably it checks for a network before the TV has had a chance to initialize it and it should wait a bit longer, like e.g. Netflix or Amazon Prime apps.

I have this setting on and frequently turn on the TV to resume in the Emby client, but I have never seen the 'no network' error.

 

What model is your TV, maybe that is the difference?



#5 Luke OFFLINE  

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Posted 23 February 2020 - 03:49 PM

Also what were you doing in the emby app when you turned the TV off? 



#6 Seneca2510 OFFLINE  

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Posted 24 February 2020 - 10:52 AM

Model: It's a 2018 Q9FN, using the "Autorun last app" setting. (There's also an "Autorun Smart Hub" setting, which can be on or off, but I get the same behavior either way.)

 

What I was doing: I always exit whatever I was playing before switching the TV off, so it's basically just the home screen or info screen.

 

When does it happen: Emby comes back fine if the TV has been off for less than a couple of minutes. Any longer than that and I will always get the error message: "No network found. Check your connection and try again." Other apps (Netflix, YouTube) don't have the same issue.

 

I'm assuming the TV is launching the app faster than it can check the network connection, and the Emby client just isn't being patient enough, but I'm sure this never happened a few months back. Maybe a Samsung firmware update?



#7 Luke OFFLINE  

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Posted 24 February 2020 - 01:18 PM

Ok thanks for the info. We'll try to reproduce.



#8 FrostByte OFFLINE  

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Posted 24 February 2020 - 01:24 PM

I have a 2018 Q8FN one model down from the OP's and with that setting on my TV it pops right into Emby with no problem.  I waited 2 hours before trying.  I'm running firmware 1292 which should be the latest for both models.



#9 Luke OFFLINE  

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Posted 10 March 2020 - 04:12 PM

Are you still running into the no network error?






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