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issues with playback


kpkimmel1983
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kpkimmel1983

I have a TV show downloaded and live TV setup.  I get the 'are you still watching' prompt in green all the time. I have it turned off under bandwidth savor in roku settings and also on the user it is also turned off. Any ideas?

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kpkimmel1983

Hi there, what option exactly did you turn off? Can you tell us exactly what it says? Thanks !

under playback i unchecked 'Enable 'Are You Still Watching?' prompt'

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@@ebr Sure. I just submitted some changes.

 

Reference: #790 [VideoPlayer] Fix still watching

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under playback i unchecked 'Enable 'Are You Still Watching?' prompt'

 

You did this in the Roku app, correct?

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We cannot reproduce this or see how it is possible so we are going to need to see some images of the problem.  A pic of the setting in the app and then of the message that comes up would be the first step.

 

Thanks.

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kpkimmel1983

It has been documented by others in other threads with the same issue. I’m not home but I will take photos tonight. The green message comes across on the screen when watching Plex that says “are you still watching” then just stop playing the content.

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It has been documented by others in other threads with the same issue. I’m not home but I will take photos tonight. The green message comes across on the screen when watching Plex that says “are you still watching” then just stop playing the content.

 

That was a typo, correct?

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