kpkimmel1983 1 Posted February 11 I have a TV show downloaded and live TV setup. I get the 'are you still watching' prompt in green all the time. I have it turned off under bandwidth savor in roku settings and also on the user it is also turned off. Any ideas? Share this post Link to post Share on other sites
Luke 24259 Posted February 11 Hi there, what option exactly did you turn off? Can you tell us exactly what it says? Thanks ! Share this post Link to post Share on other sites
kpkimmel1983 1 Posted February 11 Hi there, what option exactly did you turn off? Can you tell us exactly what it says? Thanks ! under playback i unchecked 'Enable 'Are You Still Watching?' prompt' Share this post Link to post Share on other sites
ebr 10338 Posted February 11 @@speechles can you confirm if something got messed up here? Share this post Link to post Share on other sites
speechles 1303 Posted February 11 @@ebr Sure. I just submitted some changes. Reference: #790 [VideoPlayer] Fix still watching Share this post Link to post Share on other sites
ebr 10338 Posted February 13 Hi. Can you show us a picture of exactly what you are seeing when this option is turned off? Thanks. Share this post Link to post Share on other sites
ebr 10338 Posted February 13 under playback i unchecked 'Enable 'Are You Still Watching?' prompt' You did this in the Roku app, correct? Share this post Link to post Share on other sites
kpkimmel1983 1 Posted February 13 (edited) Roku app and on the user inside Emby Edited February 13 by kpkimmel1983 Share this post Link to post Share on other sites
Luke 24259 Posted February 13 Roku app and on the user inside Emby Ok we're looking into this. Thanks. Share this post Link to post Share on other sites
ebr 10338 Posted February 13 We cannot reproduce this or see how it is possible so we are going to need to see some images of the problem. A pic of the setting in the app and then of the message that comes up would be the first step. Thanks. Share this post Link to post Share on other sites
kpkimmel1983 1 Posted February 13 It has been documented by others in other threads with the same issue. I’m not home but I will take photos tonight. The green message comes across on the screen when watching Plex that says “are you still watching” then just stop playing the content. Share this post Link to post Share on other sites
ebr 10338 Posted February 13 It has been documented by others in other threads with the same issue. I’m not home but I will take photos tonight. The green message comes across on the screen when watching Plex that says “are you still watching” then just stop playing the content. That was a typo, correct? 1 Share this post Link to post Share on other sites
kpkimmel1983 1 Posted February 13 (edited) Lol yep, sorry. Used to many issues with that. When watching Roku... Edited February 13 by kpkimmel1983 Share this post Link to post Share on other sites
kpkimmel1983 1 Posted February 14 That was a typo, correct? https://imgur.com/gallery/orcBea8 Share this post Link to post Share on other sites
ebr 10338 Posted February 14 https://imgur.com/gallery/orcBea8 Okay, that's what we thought. That is not the Roku app. Each app has its own setting for this because you may want it on for your TV but not your phone, etc. 1 Share this post Link to post Share on other sites
ebr 10338 Posted February 14 Where is that? In the Roku app. Press the '*' key on your remote from the home screen of the app. Share this post Link to post Share on other sites
Luke 24259 Posted February 17 Have these answers helped? Share this post Link to post Share on other sites
kpkimmel1983 1 Posted February 17 Yep all set, thanks! Share this post Link to post Share on other sites
Luke 24259 Posted February 17 Thanks for the feedback. Share this post Link to post Share on other sites
