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Collections stopped working out of the blue


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Posted

Hi folks.  I'm not sure if I changed a setting or something but it seems at random my collections have all been ungrouped.  They still show in the Collections area but when I view those collections in the library they are in they are all ungrouped instead of being in a Collections container.  Need some help.  Thanks!

Posted

Hi there, sounds like you enabled a filter or sort order. Did you make sure to read the help text underneath the option for grouping into collections?

Posted

Hi there, sounds like you enabled a filter or sort order. Did you make sure to read the help text underneath the option for grouping into collections?

 

Thanks Luke.  I was on a different profile. I didn't realize that the settings didn't carry over from profile to profile.  Thanks for the reply.  Appreciated.

Posted

Thanks for the feedback.

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