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Various files fail when attempting to download

Started by Embury5000 , Jan 24 2020 01:09 AM

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#1 Embury5000 OFFLINE

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Posted 24 January 2020 - 01:09 AM

I have been downloading movies for my father-in-law to his iPad, and many of the files I have attempted to download for him show a "Failed" status. I have tried looking at the logs, but have to admit that I don't really understand what it is reporting. For reference, I have tried loading The Hunger Games: Mockingjay - Part 1 onto his ipad, and it has failed. I have included the log file for that transcode.

Attached Files

ffmpeg-transcode-80fcfd78-4f2f-4158-8a50-8c1c8207f8ac_1.txt 6.29KB 2 downloads

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#2 Luke OFFLINE

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Posted 24 January 2020 - 01:39 AM

Hi, this particular error is resolved for the next release. Thanks.

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#3 Embury5000 OFFLINE

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Posted 24 January 2020 - 02:04 AM

Awesome. Not to be pushy, but I was wondering do you have an ETA for the next release, and a possible solution in the interim for people that are trying to use this feature?

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#4 Luke OFFLINE

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Posted 25 January 2020 - 12:21 AM

Under server transcoding settings, if you set the audio downmix option to 1, I believe that might resolve it as a workaround. Please note the side effect of doing this will be that when you play media that is being transcoded on the fly from the server, in some cases it may seem like the volume is low.