9 replies to this topic

[sfatula]

Using the so called Chrome browser on IOS, emby web interface never displays. The attached screen shows forever and it never progresses from there. Using Safari, it works fine. Any chance it could be fixed since I use Chrome?

Attached Files

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[Luke]

I just tested this and it seems to be working ok. Are you sure you have the correct address?

[sfatula]

I just tested this and it seems to be working ok. Are you sure you have the correct address?

 

Chrome on IOS? Of course I have the correct address. 

[Luke]

What address is in the browser address bar?

[sfatula]

It's right in the image uploaded, clicking on the same link used on all platforms. 

 

It starts as http://192.168.3.18:8096 (local and don't care about SSL), hit enter, and it changes to /web/index.html and stays static. Most likely then it has to do with login, perhaps that data is messed up on the device. Will clear data for that site. 

 

Just an FYI, I am a network engineer. 

[Luke]

Very strange but yes that would be a useful thing to try. Thanks.

[sfatula]

Nope, didn't help, even deleted and redownloaded Chrome. Problem is only on iPad Pro. Works on iPhone. Not sure what the issue is. On Chrome for iPad, I CAN get it to work if I go to the menu in Chrome and select "request desktop site" each time I want to connect to Emby. Strange. But a workaround. Could even be a Chrome on iPad Pro bug, who knows.

Edited by sfatula, 19 January 2020 - 02:00 PM.

[Luke]

How does the online web app compare?
Http://app.emby.media

[sfatula]

Behaves the same, I just have to select request desktop site and it all works. It's not a big deal since the desktop version works fine. The big pro iPad seems to just do something differently. 

[Luke]

Ok I found the issue, thanks.