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Cannot turn off subtitles


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#1 jglazer63 OFFLINE  

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Posted 14 January 2020 - 08:08 AM

I am playing a .MKV that has a subtitle track.  The TV is displaying them all over the place in the video and nothing I do with emby will shut them off.  Where is the setting to turn these off?

 

Thanks!



#2 FrostByte OFFLINE  

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Posted 14 January 2020 - 08:21 AM

Before playback on the details page there should be a drop down where you can turn subtitles off.  Also, during playback bring up the OSD and click the [CC} button to turn off subtitles.

 

Another option is to go into settings and there you can turn them off for everything or turn on only forced subtitles so that if your are subtitles named correctly then it should only play the ones with forced lines



#3 jglazer63 OFFLINE  

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Posted 14 January 2020 - 08:40 AM

I tried all that (I thought) especially from the CC on the player interface.  Did nothing.  I'll try it again.  Thanks



#4 Luke OFFLINE  

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Posted 14 January 2020 - 03:48 PM

What version of the Samsung app? Can we look at an example of what you're playing?



#5 SamES OFFLINE  

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Posted 19 January 2020 - 05:44 AM

It's possible these are closed captions, not subtitles in which case you will need to turn off closed captions/subtitles in the Samsung TV Settings menu under Accessibility






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