bretswinney 20 Posted January 9, 2020 Share Posted January 9, 2020 (edited) Seem to be getting this error very frequently. Log file attached below. embyserver.txt Edited January 9, 2020 by bretswinney Link to comment Share on other sites More sharing options...
neik 837 Posted January 9, 2020 Share Posted January 9, 2020 FYI.. No logs attached. Anyway, when this happened to me it was network related. Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 9, 2020 Share Posted January 9, 2020 Yes, "volley" is the networking library on Android. There should be more information after "Volley error: ..." Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 9, 2020 Author Share Posted January 9, 2020 File now attached Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 9, 2020 Share Posted January 9, 2020 Around what time in this log file did the problem occur? Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 9, 2020 Author Share Posted January 9, 2020 This morning between 8am & 10am Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 9, 2020 Share Posted January 9, 2020 OK, that's a two hour gap but i don't see anything obvious here. The log is filled with activity from the theme song plugins. you could try uninstalling those, then restarting the server and see if that helps. Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 10, 2020 Author Share Posted January 10, 2020 Its still doing it...i will post a picture Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 10, 2020 Author Share Posted January 10, 2020 Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 10, 2020 Share Posted January 10, 2020 Hi. Yes, the additional information in the message indicates that a request is timing out. It looks like possibly attempting to retrieve some of your "Latest" rows. I do see some long response times in your log for those queries (in the neighborhood of 40 seconds). Also looks like this is to a remote client connection. What are the network speeds both up and down and how large of a library are we talking about? Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 10, 2020 Author Share Posted January 10, 2020 Hi. Yes, the additional information in the message indicates that a request is timing out. It looks like possibly attempting to retrieve some of your "Latest" rows. I do see some long response times in your log for those queries (in the neighborhood of 40 seconds). Also looks like this is to a remote client connection. What are the network speeds both up and down and how large of a library are we talking about? It also does this at home. 250MB Down 50MB Up Not sure how big TBs of shows tho Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 10, 2020 Share Posted January 10, 2020 What kind of server hardware is involved? I saw lots of slower than I would expect response times in that log - like 12 seconds to get an activity log reading. But I also saw that a backup was being performed at the same time you said you had trouble with this (around 10am). You might want to re-schedule that. Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 10, 2020 Author Share Posted January 10, 2020 i7 64GB RAM M2 drives for OS Not sure what backup would be running at that time... Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 10, 2020 Share Posted January 10, 2020 Hi. From our plug-in that you have configured to run at 10am every day: 2020-01-09 00:10:00.023 Info TaskManager: DailyTrigger fired for task: Configuration Backup 2020-01-09 00:10:00.023 Debug TaskManager: Queueing task ScheduledBackupTask 2020-01-09 00:10:00.023 Info TaskManager: Executing Configuration Backup 2020-01-09 00:10:00.161 Info Server Configuration Backup: Backup of profile Default Started Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 10, 2020 Author Share Posted January 10, 2020 Hi. From our plug-in that you have configured to run at 10am every day: 2020-01-09 00:10:00.023 Info TaskManager: DailyTrigger fired for task: Configuration Backup 2020-01-09 00:10:00.023 Debug TaskManager: Queueing task ScheduledBackupTask 2020-01-09 00:10:00.023 Info TaskManager: Executing Configuration Backup 2020-01-09 00:10:00.161 Info Server Configuration Backup: Backup of profile Default Started Not sure what that is but I don't think that is the issue because that is at midnight & that is not when I was having the issue. I will wait til I see it do it again & give a more exact time. Thanks for helping me look into this issue. Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 10, 2020 Author Share Posted January 10, 2020 It just happened again at 7:57 am. Log below. embyserver.txt Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 10, 2020 Share Posted January 10, 2020 Yes, I'm seeing slow response times again in the log. This is a remote connection, right? How does the web app compare? Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 10, 2020 Author Share Posted January 10, 2020 yes this is a remote connection seems to work a little better on the web app Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 14, 2020 Author Share Posted January 14, 2020 Still having issues...please can someone help... This volley error is driving me crazy! Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 14, 2020 Share Posted January 14, 2020 Is this your emby server, or someone else's? Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 14, 2020 Author Share Posted January 14, 2020 My server Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 14, 2020 Share Posted January 14, 2020 And it doesn't happen on the local network? Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 14, 2020 Author Share Posted January 14, 2020 It does it on local network & when I connect remotely. Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 14, 2020 Share Posted January 14, 2020 In your logs I saw very slow response times to the queries so being remote or local in those cases may not matter much as it was taking the server 40+ seconds to generate the results. Is your database (main Emby installation) on the OS SSD? How many items are in your library? Link to comment Share on other sites More sharing options...
bretswinney 20 Posted January 15, 2020 Author Share Posted January 15, 2020 In your logs I saw very slow response times to the queries so being remote or local in those cases may not matter much as it was taking the server 40+ seconds to generate the results. Is your database (main Emby installation) on the OS SSD? How many items are in your library? My database is on a separate SSD drive then the OS How do I see how many items I have? Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
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