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Can't access my emby server anymore


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#1 Chro OFFLINE  

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Posted 30 November 2019 - 01:37 PM

Hello Guys,

 

in only get an empty blank page saying "forbidden" when i try to enter my emby server from my PC or any other device in my home network.

 

i tried to get acess from outside my home network and was playing with the settings.

 

in my emby server i wrote in LAN networks my local IP of my NAS running emby server bin to local adress also my NAS local IP adress and the next folowing als with my NAS local IP adress sinmce then i cant get any acess to my server anymore im not able to revert my changes also.

 

Do anybody know how to fix this withour uninstalling everything again ?



#2 Chro OFFLINE  

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Posted 30 November 2019 - 02:37 PM

5cd7a70ddbd34_Capture.png

 

i found this screenshot while searchin for a solution so i put the IP Adress of my NAS to the first two lines here and the next one folowwing not shown on the screenshot.

 

I cant get any access to the settings or anythiong else anymore



#3 Luke OFFLINE  

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Posted 30 November 2019 - 03:00 PM

What version of Emby Server?



#4 Chro OFFLINE  

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Posted 30 November 2019 - 03:04 PM

Name der App:  Emby Server

Version:  4.2.1.0

Installiert am:  Sonntag, 13. Oktober 2019 20:44:16

 

i now updated to 

 

Name der App:  Emby Server

Version:  4.3.0.30

Installiert am:  Samstag, 30. November 2019 20:06:44

 

Problem still exists

 

NAS is MyCloudPR4100


Edited by Chro, 30 November 2019 - 03:08 PM.


#5 Luke OFFLINE  

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Posted 30 November 2019 - 03:05 PM

So you're saying you mis-configured the advanced settings, and this has caused you to lose access? Is that correct?



#6 Chro OFFLINE  

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Posted 30 November 2019 - 03:19 PM

exactly



#7 Luke OFFLINE  

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Posted 30 November 2019 - 03:23 PM

Well if you can obtain an emby server log, then we can see what the problem is. Take a look in:

/mnt/HD/HD_a2/emby/logs


#8 Chro OFFLINE  

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Posted 30 November 2019 - 03:23 PM

http://192.168.2.100...ml?#!/home.html

 

that's how i normaly got access

 

i wrote into

Lan Networks

192.168.2.100

Bind to local network adress

192.168.2.100

port numbers

are like on the screenshots

 

and the next following thirs box

192.168.2.100



#9 Chro OFFLINE  

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Posted 30 November 2019 - 03:24 PM

 

Well if you can obtain an emby server log, then we can see what the problem is. Take a look in:

/mnt/HD/HD_a2/emby/logs

where do i have to put in this line ?


Edited by Chro, 30 November 2019 - 03:24 PM.


#10 Luke OFFLINE  

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Posted 30 November 2019 - 03:26 PM

You may have to ssh into the file system in order to get that.

 

@scb99 may have some tips on doing that.



#11 Chro OFFLINE  

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Posted 30 November 2019 - 03:34 PM

i tried deleting it and reinstalled still just showing the forbidden page



#12 Chro OFFLINE  

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Posted 30 November 2019 - 03:46 PM

If i try connecting with my account in the browser it shows me no connected Server if i try to add my NAS it tells me no connection to the server possible asure that the server is running and try again.



#13 Luke OFFLINE  

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Posted 30 November 2019 - 04:00 PM

i tried deleting it and reinstalled still just showing the forbidden page

 

Uninstalling doesn't delete the programdata folder unfortunately, so doing that had no effect.



#14 Chro OFFLINE  

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Posted 30 November 2019 - 05:31 PM

Uninstalling doesn't delete the programdata folder unfortunately, so doing that had no effect.

looks like i have a big problem then because im not able to detect such an folder on my NAS.

Apps are most likely installed in an seperate path WD not giving access too



#15 Luke OFFLINE  

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Posted 30 November 2019 - 06:01 PM

@scb99 may have experience using SSH to get to the folder contents.



#16 mark-in-dallas OFFLINE  

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Posted 02 December 2019 - 08:14 AM

looks like i have a big problem then because im not able to detect such an folder on my NAS.

Apps are most likely installed in an seperate path WD not giving access too

 

You will need to login to your NAS, then go to Settings -> Network and ensure that SSH is enabled and configured with a password.  Then use an FTP program like Filezilla to login to the server's SSH.  When you first login you will see 2 dots (..)  in the remote site panel.  Click on those dots.  You will then see another 2 dots and directories named root and squeezecenter.  Click on the 2 dots again, then click on mnt, then HD, then HD_a2, then  Emby, and you should then see the logs folder

 

Also, you will need to enter sshd as the username when logging into SSH, instead of admin or whatever username you configured in the WD admin panel..


Edited by mark-in-dallas, 02 December 2019 - 09:52 AM.


#17 Luke OFFLINE  

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Posted 02 December 2019 - 01:36 PM

That's great info, thanks !



#18 Chro OFFLINE  

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Posted 02 December 2019 - 01:46 PM

You will need to login to your NAS, then go to Settings -> Network and ensure that SSH is enabled and configured with a password.  Then use an FTP program like Filezilla to login to the server's SSH.  When you first login you will see 2 dots (..)  in the remote site panel.  Click on those dots.  You will then see another 2 dots and directories named root and squeezecenter.  Click on the 2 dots again, then click on mnt, then HD, then HD_a2, then  Emby, and you should then see the logs folder

 

Also, you will need to enter sshd as the username when logging into SSH, instead of admin or whatever username you configured in the WD admin panel..

 

having some trouble connecting

 

SSH on myCloud is configured.

 

Filezilla is installed.

 

Server: sftp://192.168.2.100 (ihope it is right like that? the NAS lokal IP) 

User: sshd

Password: *********

Port: what port do i use? it tells me one between 1 and 65535


Edited by Chro, 02 December 2019 - 01:54 PM.


#19 mark-in-dallas OFFLINE  

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Posted 02 December 2019 - 07:41 PM

Port: what port do i use? it tells me one between 1 and 65535

 

You shouldn't have to select a port, but Port 22 would be the correct port for SSH.






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