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EMBY Server "forgets" it is enabled


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#1 GR1 OFFLINE  

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Posted 30 November 2019 - 12:29 PM

Once I installed Emby Server app from TerraMaster app store for the first time it asked me to enable it.

Untitled.png
 

Once Emby Server app is enabled it allows to enter it. The Emby Server then works normally for a while but then after 5-10 min it turns to be disabled. The NAS is up running all the time. When it is disabled there is no access to the server. I get 404 error when I try to access Emby.

Attached File  Untitled2.png   40.66KB   1 downloads

 

In order to get the access the app needs to be manually enabled once again. 

Emby Server app version: 4.1.0.26

TerraMaster NAS model: F2-210

TOS version: 4.1.12-2935

Attached Files


Edited by GaryRaskin, 30 November 2019 - 12:34 PM.


#2 Luke OFFLINE  

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Posted 30 November 2019 - 03:04 PM

Hi there, please attach the emby server log. you can learn how to do that here:

https://emby.media/c...port-a-problem/

Thanks.



#3 GR1 OFFLINE  

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Posted 30 November 2019 - 04:46 PM

Attached File  embyserver-63710723824.txt   55.18KB   2 downloads

Hi there, please attach the emby server log. you can learn how to do that here:

https://emby.media/c...port-a-problem/

Thanks.

 



#4 Luke OFFLINE  

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Posted 30 November 2019 - 04:52 PM

This log is from a windows server. I thought you were running the server on Terramaster?



#5 GR1 OFFLINE  

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Posted 30 November 2019 - 05:20 PM

I am running the server on Terramaster.

Maybe this one:Attached File  hardware_detection-63710722865.txt   211.25KB   2 downloads

 

 

This log is from a windows server. I thought you were running the server on Terramaster?

 



#6 zac115 OFFLINE  

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Posted 01 December 2019 - 02:01 AM

hey luke im having the same problem on the terramaster f2-221 ill start the server and after a little it will just stop. i will try to get the logs but it closes down too fast for me to get to them. but over all its the same problem. ill start it, it will run for about 5 maybe 10 mins then just stop and shut down the server. im using 4.2.1.0


Edited by zac115, 01 December 2019 - 02:02 AM.


#7 zac115 OFFLINE  

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Posted 01 December 2019 - 02:48 AM

i got 3 logs before it shut down once more.

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#8 zac115 OFFLINE  

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Posted 01 December 2019 - 03:01 AM

id also like to point out that the system this is on works when the server runs right. like i can use it just fine on my local network and out of my network. why the logs are saying it cant connect to some ports is beyond me. that still would not make the server shut down it would only make it where i could not use it outside my network.



#9 zac115 OFFLINE  

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Posted 01 December 2019 - 03:28 AM

just updated the app and the server still shuts down.



#10 zachattack83 OFFLINE  

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Posted 01 December 2019 - 05:59 PM

My emby started doing this recently as well.

However, I am not sure if it is Emby or the TNAS that is causing this because I have updated them both very recently, and the problem started after that.

I thought at first that it was just emby crashing from watching movies (or other content), but then I noticed that the problem is occuring even if no one in my home logs into Emby and tries to run anything.

So, now I think it is either emby crashing from a background process, or the TNAS shutting it down.

Not sure.



#11 zac115 OFFLINE  

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Posted 02 December 2019 - 01:29 AM

My emby started doing this recently as well.

However, I am not sure if it is Emby or the TNAS that is causing this because I have updated them both very recently, and the problem started after that.

I thought at first that it was just emby crashing from watching movies (or other content), but then I noticed that the problem is occuring even if no one in my home logs into Emby and tries to run anything.

So, now I think it is either emby crashing from a background process, or the TNAS shutting it down.

Not sure.

ya i just msged terramaster on skype to see if it was something on the side of the OS but they have not got back to be yet. but what you are saying is that it worked before with no problems right? if so i wonder what happened between then and now


Edited by zac115, 02 December 2019 - 01:31 AM.


#12 Luke OFFLINE  

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Posted 02 December 2019 - 01:49 AM

As a test, you could try removing the dlna plugin, then restarting the server and see if that helps. thanks.



#13 zac115 OFFLINE  

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Posted 02 December 2019 - 02:01 AM

ya sure i can do that. if i can get the server to start up and stay up for the time needed to do that.



#14 GR1 OFFLINE  

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Posted 02 December 2019 - 02:47 AM

As a test, you could try removing the dlna plugin, then restarting the server and see if that helps. thanks.

  Do you mean to uninstall DLNA Media Server app from Terra Master?



#15 zac115 OFFLINE  

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Posted 02 December 2019 - 07:25 AM

so i got in contact with Terramaster and we are going to have a remote session so they can login to the Terraamster server. @Luke i will get the logs from the server itself and post them here for you.



#16 GR1 OFFLINE  

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Posted 02 December 2019 - 09:23 AM

so i got in contact with Terramaster and we are going to have a remote session so they can login to the Terraamster server. @Luke i will get the logs from the server itself and post them here for you.

Can you help me how do I get in contact with them to have a remote session?



#17 zac115 OFFLINE  

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Posted 02 December 2019 - 09:28 AM

they talk by skype. terramaster-support on skype.



#18 yeshua1trueway OFFLINE  

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Posted 02 December 2019 - 12:15 PM

I have had similar issues and read through the thread for assistance. I removed the dlna plug-in and restarted the server. Emby continues to log out after 5-10-15 minutes.



#19 zachattack83 OFFLINE  

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Posted 02 December 2019 - 12:42 PM

I have had similar issues and read through the thread for assistance. I removed the dlna plug-in and restarted the server. Emby continues to log out after 5-10-15 minutes.

Same here. Just disabled the plug in, 3 minutes later, emby is disabled.



#20 Luke OFFLINE  

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Posted 02 December 2019 - 01:27 PM

Same here. Just disabled the plug in, 3 minutes later, emby is disabled.

Make sure to restart the server after uninstalling the plugin.






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