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OmniiOMEGA

ANSWERED NVIDIA SHIELD - Playback Controls Missing

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OmniiOMEGA

Was watching Billy Madison in MKV and noticed the playback controls are missing even though it’s an MKV file?

 

 

 

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Luke

Hi, did you try pressing a button on the remote to pull up the osd?

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OmniiOMEGA

Yep and there was only a pause button, I couldn’t skip, couldn’t navigate through chapters or anything?

 

Weird bug

 

 

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Luke

What emby app are you using?

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OmniiOMEGA

Emby for Android, latest version on google play store for NVIDIA SHIELD

 

 

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OmniiOMEGA

I’m pretty sure I am using that one, there’s only one Emby app on the google play store and that’s how I’ve downloaded it?

 

Anyway the weird thing is the playback controls for the mkv file can you explain?

 

 

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ebr

Hi.  If you go to the app settings screen, what is the version number displayed there?

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OmniiOMEGA

I’ve just tried iOS for Emby and another weird thing here:

It has a continuous loop of seconds and I don’t have a full bar of the length of the movie so I can’t skip to say 1:03

 

Version of Emby for NVIDIA SHIELD is 1.7.54g Registered

 

 

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OmniiOMEGA

No fast forward on NVIDIA SHIELD

Weird loop bar on iOS

ATT evidence:

abc41dba9786ff2e5956e37b1616ef28.jpg

 

 

 

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OmniiOMEGA

Evidence for SHIELD

2dd57c7314730ac7fa00cc3f488eb802.jpg

 

 

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OmniiOMEGA

Codec for movie is:

eeec36a625f90d335ecc44ebb4f5a776.jpg

 

 

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Luke

Regarding iOS, try using the iOS app instead of the browser. The "weird loop bar" is coming from the browser.

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OmniiOMEGA

It’s on both Luke

 

I’ve tried the Emby app as well

I’m telling you it’s probably a codec issue

 

 

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Edited by OmniiOMEGA

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Luke

What happens in the iOS app?

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ebr

If you look at the detail screen for that item, it doesn't have a length, correct?

 

Try manually refreshing that item (there is an option to do this on the Shield detail screen).

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OmniiOMEGA

Here is what I mean everyone on Emby for iOS

 

6c51597d01f9c0f956eca078c16b0b14.jpg

 

See the weird bar of the movie? It doesn’t show as the full length of the movie?

 

It’s something to do with this codec or is it a naming problem for Emby?

 

 

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OmniiOMEGA

Regarding iOS, try using the iOS app instead of the browser. The "weird loop bar" is coming from the browser.

It’s both, the web version and the app version 1.8.7 (0)

 

 

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Luke

Ok so please try what ebr said. Thanks.

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OmniiOMEGA

Ok so please try what ebr said. Thanks.

How will that fix the issue for iOS?

 

 

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mastrmind11

How will that fix the issue for iOS?

 

 

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because it will rescan the movie and potentially give it a runtime, which is what's causing your issue...   you have nothing to lose by trying it.

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OmniiOMEGA

because it will rescan the movie and potentially give it a runtime, which is what's causing your issue... you have nothing to lose by trying it.

Mm I agree all well and true but I also have the same issue on iOS so doing that for the SHIELD might work but what about iOS?

 

I still think it’s codec or weird name of the file that’s causing this strange loop back bar, anyone in this community seen this before surely?

 

 

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Q-Droid

I've had similar problems with corrupted files. Running the file through ffmpeg to create a new container using copy option for the streams usually fixes it for me.

 

Have you run ffprobe on the file?

Edited by Q-Droid
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ebr

Mm I agree all well and true but I also have the same issue on iOS so doing that for the SHIELD might work but what about iOS?

 

I still think it’s codec or weird name of the file that’s causing this strange loop back bar, anyone in this community seen this before surely?

 

 

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The refresh is done on the server so it will affect all apps.

 

If that doesn't work, you may need to remux it as Q-droid suggests.

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OmniiOMEGA

Hey everyone it’s all fixed now, converted the mkv and remuxed it and now it’s working like normal, strange bug

 

 

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Edited by OmniiOMEGA

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