31 replies to this topic

[biour]

Hello,

I've a trouble since the last version i presume.

I was unable to have sound on the second audio track for lots of Video (mainly AC3 so far).

Tested on Chrome/Firefox/Edge/Emby theater windows (all up to date) and many other pc.

Only the android app work fine (I've an xbox one S but not tested so far).

The movie seems to start normaly but no sound (with the second audio track, with the first no problem).

 

Server: Unbuntu 18.04 up to date.

Please found log file included (server and ffmpeg remux)

 

Best regards,

Biour

Attached Files

•  embyserver (1).txt   1.66MB   1 downloads
•  ffmpeg-remux-04d4574d-d75b-40a1-a459-075a2679d064_1.txt   45.91KB   3 downloads
•  ffmpeg-remux-ec552118-347a-4e4e-9491-e6f3813a38cb_1.txt   51.19KB   1 downloads
•  ffmpeg-remux-b85cfece-6452-4d8c-9ae2-fa72ac93290c_1.txt   41.89KB   2 downloads
•  ffmpeg-remux-915e7d3b-776d-4a7c-97e9-144b2642cc35_1.txt   35.73KB   1 downloads
•  ffmpeg-remux-1ec5ef8e-ef4b-46c9-a3c3-04dc422881b1_1.txt   11.87KB   1 downloads
•  ffmpeg-remux-34a7d8ce-0764-435c-a914-c5b8d61675bc_1.txt   51.86KB   1 downloads

[biour]

try to downgrade to 

emby-server-deb_4.2.1.0_amd64.deb --> Same trouble

emby-server-deb_4.1.1.0_amd64.deb --> Same trouble

emby-server-deb_4.0.0.2_amd64.deb --> Same trouble

(beta) emby-server-deb_4.3.0.6_amd64.deb --> Same trouble

 

Edited by biour, 29 August 2019 - 01:15 PM.

[Luke]

Hi there, this is an interesting video with the video stream being last in the container. Can you provide a copy of it for testing? Thanks.

[biour]

it's a 10gb one.

https://uptobox.com/mktdrahozucl (need pay account)

 

or multi volume archive

 

https://uptobox.com/q5ec37bnndx6

https://uptobox.com/hot34ofo81sj

https://uptobox.com/nyr7o12sgzex

https://uptobox.com/jian1vpvw3mw

https://uptobox.com/jone45cua8gq

https://uptobox.com/v75hkv1jc3o7

https://uptobox.com/39x8zjrstp8g

https://uptobox.com/jrek50nlmi24

https://uptobox.com/li4568vg9bl5

https://uptobox.com/6mglh9idqc7d

https://uptobox.com/6eezv7tpwg9z

 

[biour]

if it doesn't work maybe i can provide the download link from my emby?

[Luke]

10gb is a bit much. Is it possible to create a 1 minute slice using mkvmerge?

[biour]

10gb is a bit much. Is it possible to create a 1 minute slice using mkvmerge?

i will try tomorow.

[biour]

Please find the approx 1min slice attached (zipped to bypass the mkv restriction). (sorry for the delay)

Attached Files

•  John.Wick.Parabellum.-slice.zip   81.39MB   2 downloads

[Luke]

Can you test the sample file and let me know if you get audio with that on the second track? Because it seems to be working fine for me. Thanks.

[biour]

The slice works fine. :/

maybe i may create an account on my server? send me a PM if ok

Edited by biour, 03 September 2019 - 12:23 PM.

[biour]

So what i noticed,

 

it works with android 

 

not working when it use Html-player or windows video player

Attached Files

•  Chrome.PNG   759.88KB   0 downloads
•  chrome-mobile.jpg   83.52KB   0 downloads
•  android app.jpg   81.59KB   0 downloads
•  windows app.PNG   1.45MB   0 downloads

[Luke]

@softworkz do you think your audio change might impact this?

[softworkz]

@softworkz do you think your audio change might impact this?

 

No it won't. Actually that wasn't about audio at all. It was a fix for writing mkv (and other container-) headers.

It just happened to be an audio track showing incorrect metadata that brought this to our attention.

[Luke]

@biour as a test, if you lower the in-app quality setting to force a full video transcode, does that make a difference?

[biour]

@biour as a test, if you lower the in-app quality setting to force a full video transcode, does that make a difference?

no change (forced to 480p 1mbps)

[biour]

i've exported some date from the file with mediainfo

one working the other not

if it may help

Attached Files

•  notworking.txt   6.89KB   0 downloads
•  working.txt   14.41KB   0 downloads

[biour]

I've tested on the Xbox one app, same (no sound on the french track)

[Luke]

Do  you have any smaller files that this happens with?

[biour]

Is Around 1GB ok?

[biour]

If ok this one have the same trouble

http://dl.free.fr/bQtY0rk5p

 

no audio on the second track (french)