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biour

ANSWERED No audio on second audio track (ubuntu server)

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biour

Hello,

I've a trouble since the last version i presume.

I was unable to have sound on the second audio track for lots of Video (mainly AC3 so far).

Tested on Chrome/Firefox/Edge/Emby theater windows (all up to date) and many other pc.

Only the android app work fine (I've an xbox one S but not tested so far).

The movie seems to start normaly but no sound (with the second audio track, with the first no problem).

 

Server: Unbuntu 18.04 up to date.

Please found log file included (server and ffmpeg remux)

 

Best regards,

Biour

embyserver (1).txt

ffmpeg-remux-04d4574d-d75b-40a1-a459-075a2679d064_1.txt

ffmpeg-remux-ec552118-347a-4e4e-9491-e6f3813a38cb_1.txt

ffmpeg-remux-b85cfece-6452-4d8c-9ae2-fa72ac93290c_1.txt

ffmpeg-remux-915e7d3b-776d-4a7c-97e9-144b2642cc35_1.txt

ffmpeg-remux-1ec5ef8e-ef4b-46c9-a3c3-04dc422881b1_1.txt

ffmpeg-remux-34a7d8ce-0764-435c-a914-c5b8d61675bc_1.txt

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biour

try to downgrade to 

emby-server-deb_4.2.1.0_amd64.deb --> Same trouble

emby-server-deb_4.1.1.0_amd64.deb --> Same trouble
emby-server-deb_4.0.0.2_amd64.deb --> Same trouble
(beta) emby-server-deb_4.3.0.6_amd64.deb --> Same trouble
 
Edited by biour

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Luke

Hi there, this is an interesting video with the video stream being last in the container. Can you provide a copy of it for testing? Thanks.

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biour
biour

if it doesn't work maybe i can provide the download link from my emby?

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Luke

10gb is a bit much. Is it possible to create a 1 minute slice using mkvmerge?

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biour

10gb is a bit much. Is it possible to create a 1 minute slice using mkvmerge?

i will try tomorow.

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Luke

Can you test the sample file and let me know if you get audio with that on the second track? Because it seems to be working fine for me. Thanks.

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biour

The slice works fine. :/

maybe i may create an account on my server? send me a PM if ok

Edited by biour

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biour

So what i noticed,

 

it works with android 

 

not working when it use Html-player or windows video player

post-137253-0-09689700-1567530271_thumb.png

post-137253-0-22628500-1567530280_thumb.jpg

post-137253-0-86666600-1567530286_thumb.jpg

post-137253-0-28646600-1567530396_thumb.png

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Luke

@@softworkz do you think your audio change might impact this?

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softworkz

@@softworkz do you think your audio change might impact this?

 

No it won't. Actually that wasn't about audio at all. It was a fix for writing mkv (and other container-) headers.

It just happened to be an audio track showing incorrect metadata that brought this to our attention.

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Luke

@@biour as a test, if you lower the in-app quality setting to force a full video transcode, does that make a difference?

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biour

@@biour as a test, if you lower the in-app quality setting to force a full video transcode, does that make a difference?

no change (forced to 480p 1mbps)

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biour

I've tested on the Xbox one app, same (no sound on the french track)

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Luke

Do  you have any smaller files that this happens with?

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Luke

Thanks. I've downloaded it but I'd like @@softworkz to download as well.

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biour

Thanks. I've downloaded it but I'd like @@softworkz to download as well.

did you face the same issue ?

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Luke

Yes i reproduced.

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biour

May help on anything?

Some info about the problem?

 

Best regards.

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Luke

If you'd like to try beta server 4.3.0.8 that would be helpful.

 

@@softworkz will be looking at this. Thanks.

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