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No Trailers before the Movie


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#1 Pain OFFLINE  

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Posted 13 August 2019 - 03:34 PM

Sense the last Emby update I have no trailers playing at all before a movie. It use to work before the update... Ive tested in firestick and web app and Nvidia Shield...



#2 Luke OFFLINE  

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Posted 13 August 2019 - 03:34 PM

Hi there, why do you feel you have no trailers? Can you please discuss an example? thanks.



#3 Pain OFFLINE  

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Posted 13 August 2019 - 03:39 PM

Hi @Luke

 

I don't have any trailers playing before the movies start. It was working before the update.. I don't have the trailer plugin installed. But I didn't need it before that I know of.. Isn't the trailers that play before the show the Cinema Mode part of Emby? Maybe I'm doing something wrong?

 

Thanks



#4 Luke OFFLINE  

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Posted 15 August 2019 - 03:17 PM

How have you configured cinema mode?



#5 Pain OFFLINE  

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Posted 15 August 2019 - 03:27 PM

Here are a couple ss's from that page.

Attached Files

  • Attached File  ss.jpg   56.16KB   1 downloads
  • Attached File  ss2.jpg   61.14KB   1 downloads


#6 Luke OFFLINE  

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Posted 16 August 2019 - 03:05 PM

Did you make sure to configure it in the app you're playing from as well?



#7 Pain OFFLINE  

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Posted 16 August 2019 - 03:36 PM

Cinema mode is enabled on the apps playing the movies yes..



#8 Luke OFFLINE  

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Posted 16 August 2019 - 06:12 PM

Have you installed the trailer plugin, and can you browse the trailer channel and play content?



#9 Pain OFFLINE  

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Posted 16 August 2019 - 06:27 PM

I had the trailer plug-in installed before and yes I was able to browse and play those trailers. I uninstall that trailer plug-in a long time ago and the trailers before the movie have always worked still. In my previous post I asked if that plug-in needed to be installed for the trailers to work?

#10 Luke OFFLINE  

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Posted 16 August 2019 - 07:10 PM

Yes you do. Doesn't it say that in the help text right in the user interface?

 

The other option is using your local trailers but you've unchecked that option.






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