windj 0 Posted August 4, 2019 Share Posted August 4, 2019 I've had this issue through a number of releases and just now reporting it. I've install the emby app through the google play store. Video playback will start successfully and then stop after a few seconds (usually 4-5, sometimes up to 30). The app automatically closes and playback stops. However, there is usually still a notification that a video is playing in the notification bar with playback controls (however it is unresponsive). this happens whether streaming from the emby server or if I've downloaded a copy to the device. Server logs are attached. I was unable to find app logs as the logs folder doesn't appear to exist on this device in the normal place. I'm not sure what version it stopped working, but it's been many months. I side loaded a copy of Emby for Android 3.0.21 that I had apparently saved at one point and it appears to work fine. Thanks, Jon Link to comment Share on other sites More sharing options...
Luke 37092 Posted August 4, 2019 Share Posted August 4, 2019 Hi there, can you please attach the emby server log from when this happened? Thanks. Link to comment Share on other sites More sharing options...
windj 0 Posted August 4, 2019 Author Share Posted August 4, 2019 Here's the server log... forgot to hit the attach file button before posting. emby-server.txt Link to comment Share on other sites More sharing options...
windj 0 Posted August 16, 2019 Author Share Posted August 16, 2019 any update? Link to comment Share on other sites More sharing options...
Luke 37092 Posted August 16, 2019 Share Posted August 16, 2019 I don't see anything obvious here. What device and version of android? Link to comment Share on other sites More sharing options...
windj 0 Posted August 16, 2019 Author Share Posted August 16, 2019 Amazon fire hd8 (7th gen). Fireos 5.6.4.0 (based on Android 5.1.1) Link to comment Share on other sites More sharing options...
Luke 37092 Posted August 18, 2019 Share Posted August 18, 2019 Does this happen with all files, or just certain files? Link to comment Share on other sites More sharing options...
windj 0 Posted August 18, 2019 Author Share Posted August 18, 2019 Seems to happen with all files. Most if not all are h.264/ac3/mkv. Also happens if I force transcoding as well. Link to comment Share on other sites More sharing options...
Luke 37092 Posted August 18, 2019 Share Posted August 18, 2019 Can you try the beta app: https://emby.media/community/index.php?/topic/24350-android-open-beta-testing/ Then attach an app log: https://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/ Thanks. Link to comment Share on other sites More sharing options...
windj 0 Posted August 19, 2019 Author Share Posted August 19, 2019 Certainly will give it a try. I'll post the logs after I test. Link to comment Share on other sites More sharing options...
windj 0 Posted August 19, 2019 Author Share Posted August 19, 2019 Ironically it worked fine with the beta version... Tried several videos that would previously fail. Attached the log in case it helps at all. b5420782-5864-4750-819b-4135c6007afc.log Link to comment Share on other sites More sharing options...
Luke 37092 Posted August 19, 2019 Share Posted August 19, 2019 That's strange. Thanks for the feedback. Link to comment Share on other sites More sharing options...
windj 0 Posted August 19, 2019 Author Share Posted August 19, 2019 If I roll back to 3.0.68 the issue comes back immediately, but get no app logs to collect. Link to comment Share on other sites More sharing options...
Luke 37092 Posted August 19, 2019 Share Posted August 19, 2019 Thanks. The store release doesn't produce a log so that's why. Link to comment Share on other sites More sharing options...
Luke 37092 Posted September 8, 2023 Share Posted September 8, 2023 Great news everyone. Emby for Android 3.3.29 is available in the Amazon App Store. Please try it out and report your experience. Thanks ! Link to comment Share on other sites More sharing options...
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