rechigo Posted July 26, 2019 Share Posted July 26, 2019 (edited) Whenever I go to download a video, I am unable to stop it. I try to click on the download button and click "remove download" and that doesn't stop it. I go to the android download manager and click cancel and that stops it temporarily before Emby randomly decides to start downloading again. Tried restarting my device, tried signing back in and out, etc. The only way I found to stop the download this is to reinstall the app The download system is extremely unreliable and it's beyond me how this reached a production product, it feels like a pre-alpha testing program Edited July 26, 2019 by Deathly Link to comment Share on other sites More sharing options...
rechigo Posted July 26, 2019 Author Share Posted July 26, 2019 Actually no, even reinstalling the app doesn't stop them. I guess there is no way to cancel a download Link to comment Share on other sites More sharing options...
rechigo Posted July 26, 2019 Author Share Posted July 26, 2019 And now it's trying to download on my mobile data when I have download on wifi only enabled. Link to comment Share on other sites More sharing options...
Solution Luke Posted July 26, 2019 Solution Share Posted July 26, 2019 Hi, have you explored the downloads list by clicking the gear icon next to My Downloads? Link to comment Share on other sites More sharing options...
rechigo Posted July 26, 2019 Author Share Posted July 26, 2019 That looks like it worked, the first time I did that I think I forgot to click the canel button in the download manager so it kept downloading. Could you look into making this more reliable? 1 Link to comment Share on other sites More sharing options...
Luke Posted July 26, 2019 Share Posted July 26, 2019 You're on an Amazon device, right? Link to comment Share on other sites More sharing options...
rechigo Posted July 26, 2019 Author Share Posted July 26, 2019 These download issues happen on all android device I tried Link to comment Share on other sites More sharing options...
Luke Posted July 27, 2019 Share Posted July 27, 2019 There are some issues with external SD cards that we are looking at. Thanks. Link to comment Share on other sites More sharing options...
rechigo Posted July 28, 2019 Author Share Posted July 28, 2019 I wasn't downloading to an external SD card, I was downloading to my device storage Link to comment Share on other sites More sharing options...
Luke Posted July 29, 2019 Share Posted July 29, 2019 To answer the question in the first post, cancelling from the download manager only cancels the existing download attempt. You need to make sure to cancel it from inside the emby app. Link to comment Share on other sites More sharing options...
Luke Posted August 17, 2019 Share Posted August 17, 2019 There are improvements in the app's beta channel if you'd like to help test those out: https://emby.media/community/index.php?/topic/76604-android-mobile-3069-new-download-manager/ Thanks. Link to comment Share on other sites More sharing options...
kapalai Posted February 18, 2020 Share Posted February 18, 2020 (edited) Post to be deleted, found the my downloads section. Edited February 18, 2020 by kapalai Link to comment Share on other sites More sharing options...
Luke Posted February 18, 2020 Share Posted February 18, 2020 Post to be deleted, found the my downloads section. What could we have done to make it easier to locate? It's right on the home screen and in the bottom navigation. Link to comment Share on other sites More sharing options...
rechigo Posted February 18, 2020 Author Share Posted February 18, 2020 Luke, am I correct in assuming the delete button on downloaded media *only* deletes media from the local device, or does it delete it from the library and fs as well? The description of the button is a bit misleading if the former is the case Sent from my SM-G973U using Tapatalk Link to comment Share on other sites More sharing options...
Luke Posted February 18, 2020 Share Posted February 18, 2020 Yes correct. Link to comment Share on other sites More sharing options...
seanbuff Posted February 19, 2020 Share Posted February 19, 2020 Perhaps the option should be named 'Remove from device' if it is local content, to avoid confusion. I have had similar questions in the past from users. Link to comment Share on other sites More sharing options...
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