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paulsalter

Trakt history being removed (multiple plays)

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paulsalter

I have noticed recently that when i re watch something, all previous history from Trakt is being removed

 

Example

Last night I watched the movie Freaks of Nature

This movie was already flagged as watched on Trakt (played once)

I finished watching at approx 23:55 (UK time)

 

I would then expect the Trakt site to show 2 plays

 

However, Trakt is showing as 1 play which was last night at 23:55, the previous play had been removed

 

So last nights watch has been scrobbled correctly, but history for this item is gone

 

I can PM the full log as i still had it, but this bit about history removal is worrying (my bold below)

 

2019-07-25 23:55:31.535 Info HttpServer: HTTP POST http://192.168.1.50:8096/emby/Sessions/Playing/Stopped?CanSeek=True&IsMuted=False&IsPaused=False&ItemId=180055&MediaSourceId=180055&PlayMethod=DirectPlay&PositionTicks=0&QueueableMediaTypes=Video. UserAgent: MrMC/3.8-1 (Linux; Android 7.1.2; AFTMM Build/NS6264)MrMC Android/7.1.2 Sys_CPU/armv7l App_Bitness/32 Version/3.8-1-Git:2019-04-15-60d492d
2019-07-25 23:55:31.720 Info SessionManager: Playback stopped reported by app MrMC 3.8-1 playing Freaks of Nature. Stopped at 0 ms
2019-07-25 23:55:31.722 Info Trakt: Playback Stopped
2019-07-25 23:55:31.722 Info Trakt: Item Not fully played. Tell trakt.tv we are no longer watching but don't scrobble
2019-07-25 23:55:31.790 Info HttpServer: HTTP DELETE http://192.168.1.50:8096/emby/Users/b8694a96977049b98a40bb2ac35ddddb/PlayedItems/180055. UserAgent: MrMC/3.8-1 (Linux; Android 7.1.2; AFTMM Build/NS6264)MrMC Android/7.1.2 Sys_CPU/armv7l App_Bitness/32 Version/3.8-1-Git:2019-04-15-60d492d
2019-07-25 23:55:31.835 Info HttpServer: HTTP Response 200 to 192.168.1.52. Time: 45ms. http://192.168.1.50:8096/emby/Users/b8694a96977049b98a40bb2ac35ddddb/PlayedItems/180055
2019-07-25 23:55:31.888 Info HttpClient: POST https://api.trakt.tv/scrobble/stop
2019-07-25 23:55:32.337 Info HttpServer: HTTP POST http://192.168.1.50:8096/emby/Users/b8694a96977049b98a40bb2ac35ddddb/PlayedItems/180055?DatePlayed=20190725225534. UserAgent: MrMC/3.8-1 (Linux; Android 7.1.2; AFTMM Build/NS6264)MrMC Android/7.1.2 Sys_CPU/armv7l App_Bitness/32 Version/3.8-1-Git:2019-04-15-60d492d
2019-07-25 23:55:32.341 Info HttpServer: HTTP Response 200 to 192.168.1.52. Time: 4ms. http://192.168.1.50:8096/emby/Users/b8694a96977049b98a40bb2ac35ddddb/PlayedItems/180055?DatePlayed=20190725225534
2019-07-25 23:55:37.347 Info HttpClient: POST https://api.trakt.tv/sync/history/remove
2019-07-25 23:55:37.513 Info HttpClient: POST https://api.trakt.tv/sync/history

 

 

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Luke

We'll see what @@J2ghz thinks. Thanks.

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paulsalter

I have got the logs saved from this

 

@@J2ghz if you want them i can PM them to you

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paulsalter

Anything?

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paulsalter

Little bump as it's now over a month 

 

Just keeping post on first page

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Luke

@@J2ghz will be looking at this. Thanks.

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Luke

What are the steps to reproduce the problem?

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paulsalter

Thanks for coming back on this

 

The steps for me which reproduce every time

 

Find a tv episode that you have already watched (already has trakt play history)

rewatch the episode

if you now check trakt it will have 1 play with that latest watched info all the previous history has been deleted

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Luke

@@paulsalter

 

Please try the Trakt plugin version 3.3.9 and see how that compares. Thanks.

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paulsalter

Hi,

Sorry for the late response, due to christmas not been doing much local streaming

 

The problem is still as above

 

I rewatched an episode of Dr Who last night (S11E02)

 

This had one play on Trakt (7th Oct 2018)

 

After i had watched it there was still only one play, but this was dated as the latest, 02/01/20, so the original play had been removed

 

I would have expected the play count to be 2

 

07/10/18 - the original watched date

02/01/20 - the viewing from last night

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Luke

Hi, we tested this and cannot reproduce the issue. We tried movies and episodes that haven't been watch in years and the play counter works as expected.

@@vdatanet can you corroborate?
 

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vdatanet

For me watch history is not removed. When I rewatch a movie, a watch is added to trackt.

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paulsalter

Thanks for testing

 

Could this be app related?

I have been using MrMC recently as I can use Emby & Plex in the same app (will try with this again tonight, but every time i use this it happens), could app be sending wrong info ack to server when episode completed

 

Just tried web app and it works as expected

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vdatanet

Thanks for testing

 

Could this be app related?

I have been using MrMC recently as I can use Emby & Plex in the same app (will try with this again tonight, but every time i use this it happens), could app be sending wrong info ack to server when episode completed

 

Just tried web app and it works as expected

 

I don't use MrMC, so I can't talk about that, but I can confirm that Plex does not remove watched history, it just adds another watch.

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paulsalter

Cheers

 

I will do some more testing

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Luke

Thanks for the feedback.

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paulsalter

Definitely MrMC doing it, but not sure why it would be telling the server to delete Trakt history

 

After partially playing Friends S01E01, I get this which looks normal (did not play it through to the end

 

2020-01-07 14:44:34.496 Info Trakt: Playback Stopped
2020-01-07 14:44:34.496 Info Trakt: Item Not fully played. Tell trakt.tv we are no longer watching but don't scrobble
2020-01-07 14:44:34.497 Info HttpClient: POST https://api.trakt.tv/scrobble/pause

 

 

Then a little further it has

 

2020-01-07 14:44:54.130 Info HttpClient: POST https://api.trakt.tv/scrobble/pause
2020-01-07 14:44:54.359 Info HttpClient: POST https://api.trakt.tv/scrobble/pause
2020-01-07 14:44:54.746 Info HttpClient: POST https://api.trakt.tv/sync/history/remove

 

 

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