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Live TV (M3U Tuner) not playing or massive intermittant delay

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Best Answer softworkz , 21 July 2019 - 02:57 PM

@jakrigg - thanks for supplying the stream details.

 

After adding the m3u tuner there were the following channels added:

 

  • triplej
  • triplej
  • triplej unearthed

All three channels played fine. Could you please retry with the latest beta?

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#1 jakrigg OFFLINE  

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Posted 09 July 2019 - 11:18 PM

Version 4.2.0.26-beta

 

Hi there, currently having an issue with playing Live TV m3u sources.

 

Having either:

-"no compatible streams"

-"spinning wheel"

-"eventualy play 'some' streams after massive delay

 

Opening the M3U streams via VLC works flawless.

 

So far I have:-

-removed and re-added source m3u and xml

-restarted server

-updated to latest beta

-confirmed there are no outgoing dns resolution issues from the server

 

Attached is the server log from a restart - failing to play a couple. If there are any clues there, please let me know.

 

Attached File  embyserver.txt   136.5KB   4 downloads

 

Kind regards,

 

Jonny

 

 



#2 Luke OFFLINE  

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Posted 10 July 2019 - 12:08 AM

Hi, have you entered your Emby Premiere key into your server dashboard?



#3 jakrigg OFFLINE  

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Posted 10 July 2019 - 12:24 AM

Hi Luke, sure have:-

 

5d25689085edf_Screenshotfrom201907101422



#4 Luke OFFLINE  

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Posted 10 July 2019 - 12:32 AM

Can you please attach the complete emby server log? thanks.


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#5 jakrigg OFFLINE  

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Posted 10 July 2019 - 02:42 AM

Hi Luke, attached 2 most recent.

 

Hope it helps,

 

Cheers, Jonny

 

Attached File  embyserver-63698360171.txt   1.46MB   3 downloads

 

Attached File  embyserver.txt   1.39MB   2 downloads



#6 Luke OFFLINE  

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Posted 10 July 2019 - 02:45 AM

Ok, i'm going to have to add logging, so please try the next beta build and then let's compare. thanks.



#7 jakrigg OFFLINE  

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Posted 10 July 2019 - 02:46 AM

Sure thing, thanks mate



#8 jakrigg OFFLINE  

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Posted 14 July 2019 - 09:27 PM

Hi Luke, I have done some more testing.

 

On beta 28, still the same.

- some live tv streams work fine

- some do not - just sit there. In the attached server log, i finished on a live radio stream which would not play

Attached File  embyserver4.2.0.28.txt   380.51KB   3 downloads

 

I then downgraded to 4.1.1.0 and ran the same tests

- i experienced no issues and the streams on all (including the live radio stream) performed as expected

Attached File  embyserver4.1.1.0.txt   775.59KB   2 downloads

 

Hope the attached can provide some info

 

Cheers,

 

Jonny

 

 

 



#9 Luke OFFLINE  

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Posted 15 July 2019 - 12:58 AM

Try refreshing the guide data.



#10 jakrigg OFFLINE  

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Posted 15 July 2019 - 01:22 AM

I did try this also, however here is the log with this step.

 

Steps:-

-reboot

-refresh guide (twice)

-play 7mate stream (success)

-play radio stream (fail - error report in log) just spinning wheel on ui, no error

 

Note on 4.1.1.0 or using vlc the radio stream works fine

 

 

Attached File  embyserver.txt   251.33KB   3 downloads



#11 Luke OFFLINE  

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Posted 15 July 2019 - 12:38 PM

@jakrigg, try removing all tuners and guide sources from emby server, then run the guide refresh to clear out the database, then add them back. thanks.



#12 jakrigg OFFLINE  

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Posted 15 July 2019 - 08:05 PM

Hi Luke, done - also same result. Log attached

 

Attached File  embyserver.txt   248.73KB   4 downloads

 

Attached File  Screenshot from 2019-07-16 09-56-14.png   6.58KB   1 downloads

 

Cheers, Jonny


Edited by jakrigg, 15 July 2019 - 08:19 PM.


#13 Luke OFFLINE  

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Posted 15 July 2019 - 10:25 PM

Your provider is sending back a response header saying this stream requires winamp. I have no idea what that means, sorry. You'll have to ask them. Maybe you can play with customizing the m3u tuner settings to make emby server appear like it is winamp.

#14 jakrigg OFFLINE  

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Posted 15 July 2019 - 11:06 PM

Do you know why this works fine on emby 4.1.1.0 and not on these beta versions?

#15 Luke OFFLINE  

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Posted 15 July 2019 - 11:20 PM

Unfortunately I can't make a direct comparison because your 4.1.1 log shows an m3u8 url whereas your 4.2 logs are different.

It's two different inputs that get handled differently. My guess is if you tried the exact same thing on 4.2 it would still work.

#16 jakrigg OFFLINE  

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Posted 15 July 2019 - 11:28 PM

I can re-do the test when I get home and I'll upload the logs. I am only ever using the same raw playlist and XML provider so not sure why you are seeing a difference

#17 Luke OFFLINE  

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Posted 15 July 2019 - 11:42 PM

Make sure you're testing with the exact same channel. thanks.



#18 jakrigg OFFLINE  

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Posted 16 July 2019 - 02:46 AM

Hi Luke, no worries - done.

 

Steps:-

-delete m3u and xml sources

-downgrade to 4.1.1.0

-reboot

-refresh guide data (sources empty)

-add sources back in

-let auto refresh happen & also manual refresh guide data

-tested playing triplej station - successful straight away.

Attached File  embyserver-4.1.1.0.txt   674.94KB   3 downloads

Attached File  triplej-4.1.1.0.png   25.98KB   1 downloads

 

Next:

-delete m3u and xml sources

-upgrade to 4.2.0.30

-reboot

-add sources back in

-let auto refresh happen & also manual refresh guide data

-tested playing triplej station - fails -  just spinning wheel

Attached File  embyserver-4.2.0.30.txt   250.38KB   4 downloads

Attached File  Screenshot from 2019-07-16 09-56-14.png   6.58KB   1 downloads

 

Cheers, Jonny



#19 Luke OFFLINE  

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Posted 16 July 2019 - 02:51 AM

Ok thanks. @softworkz will be looking at this.


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#20 softworkz OFFLINE  

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Posted 21 July 2019 - 02:57 PM   Best Answer

@jakrigg - thanks for supplying the stream details.

 

After adding the m3u tuner there were the following channels added:

 

  • triplej
  • triplej
  • triplej unearthed

All three channels played fine. Could you please retry with the latest beta?


  • jakrigg likes this





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