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Transcoding Issues after Update on 4.1.

Transcoding Problem

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#1 gLuTaMa OFFLINE  

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Posted 10 June 2019 - 07:41 AM

Hi All,

 

after I updated emby to 4.1.1.0 i have major media playback issues . It's strange because it only occures after about 60 to 70 minutes.

Before the update everything works fine, but maybe I just had luck with the media files.

 

My hardware setup:

Server - Synology DS 215j (DSM up to date)

Device - Fire TV 4k Stick

 

I checked my system utilization during the issues and everything looks ok. (CPU usage etc.)

 

Till now i found two situations when the issues occurs.

 

1. Transcoding because of not supported audioformet (DTS)

2. Bitrate limited exceeded

 

Fore every situation I added a logfile to this post.

 

Activation of hardware acceleration have no influence on the issues.

 

I hope there is a way to fix these kind of problems.

 

Disclaimer: The files attached are for the sole purpose of diagnostics. ANY other user is FORBIDDEN.

Attached Files



#2 Luke OFFLINE  

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Posted 22 July 2019 - 12:12 AM

@gLuTaMa are you still having an issue with this? We're about to release Emby Server 4.2. I would suggest trying again with that. Thanks !



#3 gLuTaMa OFFLINE  

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Posted 25 July 2019 - 03:07 AM

@Luke yes i have still having this problem. I have also noticed that this occurs in any case of audio transcoding.
So i really looking forward on the new release. I will report if that will fix my problem.


Edited by gLuTaMa, 25 July 2019 - 03:08 AM.


#4 gLuTaMa OFFLINE  

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Posted 19 August 2019 - 08:36 AM

Hi Luke,

 

i tried the new version but there was no improvement.

I changed my hardware to DS718+. I think the DS215j is just to weak at the end.

 

Thanks for your support.



#5 Luke OFFLINE  

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Posted 20 August 2019 - 01:18 PM

Thanks for the feedback.

#6 Ygguh OFFLINE  

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Posted 21 August 2019 - 07:16 PM

Hi i have an Synology DS216play and the same Problem.
Its working fine till it gets to 60-70 mins and then its not transcoding anymore, even if you close the movie and open it at 70 mins.
If you hop to pre 70 mins it starts transcoding normaly.
 
pre 4.1 everything workt fine. I hope its not an Performance issue because if you go 40 mins back it starts transcoding normaly ( not cached )
 
Hope you have an fix for that
 
Thank you

Attached Files



#7 softworkz OFFLINE  

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Posted 03 September 2019 - 01:51 AM

@Ygguh

Do you see this behavior with that specific video only or with multiple different sources? If yes, is it just avi files or other file types as well?

 

What's the size of the avi file shown in your logs?



#8 Ygguh OFFLINE  

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Posted 17 September 2019 - 03:49 PM

@softworkz
 

The file is 1400mb and sadly its by all types, mkv and different codecs the same, all my files do this behavior.
I can provide more logs if you want, but its everytime the same at the last minutes the Movie starts to stop and its not buffering even if i stop the movie for a bit.
Always arround the same time stamp.



#9 Luke OFFLINE  

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Posted 10 October 2019 - 01:44 AM

@Ygguh

 

 

Are you still having an issue with this?







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