9 replies to this topic

[Chokotof]

Hi All,

 

I have successfully installed Emby 4.1.1.0 on an Asustor AS6204T.

Looking into the setup, I have changed the IP address to match the host IP. Saved.

Since that change, I cannot access to the user interface anymore.

I have uninstalled Emby, removed the user files (User Homes > Emby), and reinstalled the Emby package.

Still no access to interface.

I was thinking that cleaning up the Emby preference files (SSH) would help, but I cannot find them in the directories.

 

Can anyone help?

 

Thanks,

Chris

 

[Luke]

Hi, were you able to locate the main emby data folder? Under that it would be in config/system.xml

[Chokotof]

Hi,

Thanks for your reply.

 

No, I am not able to locate the path to the main emby folder. 

Could you please indicate the complete path where files are located?

 

Thanks,

 

[Luke]

Hi, it would be /home/emby/logs. Thanks.

[Chokotof]

Hi,

I deleted the /home/emby folder from the Asustor interface after uninstalling.

After I tried to reinstall, but the /home/emby folder were not re-created..

[Luke]

Can you try the uninstall/re-install again? thanks.

[Chokotof]

Hi,

I tried to uninstall / reinstall from Asustor ADM. No change.

[alucryd]

@Chokotof

 

Could you please run the following via SSH and try installing emby again (you may need to be root) ?

groupdel emby
userdel emby

[Chokotof]

Thanks, this fixed my issue.

[Luke]

Thanks for the feedback !