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Playback of one title causing Emby server to freeze up.

playback freeze

Best Answer softworkz , 05 July 2019 - 07:47 PM

Thanks for your patience. With the information you provided I was able to put the puzzle together.


Unfortunately I don't have good news for you.


With the information you provided I could verify that those dlls on your system are the "right" ones, meaning those bundled with the driver package.

I verified this by downloading the exact same driver package that you're using (, Driver version


Even tough the driver had been released in May 2019, the "included QuickSync" is in fact quite outdated - probably because the Intel GPU is not compatible with later versions.


You can see that the included "QuickSync dll" (I call it like that for simplicity) is from 2015, Media SDK version 5.x:





In case there's still any doubt about whether it might be a mistake, you just need to look at the signatures of the file:




The dll was originally signed in 2015 and signed in January 2019 for inclusion in the driver package.






I'm afraid, but there's nothing we can do in this case..

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#41 Happy2Play OFFLINE  


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Posted 05 July 2019 - 08:03 PM

Do you still have a issue if you disable VC1 Decoding?
Dashboard-Transcoding "Enable hardware acceleration when available: Advanced"

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#42 jeflatt OFFLINE  


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Posted 05 July 2019 - 08:18 PM

No! I checked all the boxes except the two VC-1 options, and the movie plays now. Thanks for the suggestion.

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