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Apple TV app don't connect


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I start my Emby app. choose connect to server manually. type in my server address ...hit connect and get back to the first mask where I cab choose emby connect or manually.
Yes, with other devices I can connect.

Yes, I have internet etc

and no I don't even see an attempt from my server dashboard.

My server is behind a reverse proxy and address is like https://hello.world.org

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Didn't try it without reverse proxy but it work on different browsers and on ios app without any problems so I didn't think that this is the problem..and I use let's encrypt Zertificate. But only on my reverse proxy not on my emby it self

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Luke

The issue is likely the device not trusting the ssl certificate. That is usually the case with let's encrypt and apple devices. I am surprised to hear it's working on iOS.

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My Ssl Zertifikates working everywhere without problems. My cloud run this too (different Zertifikat but Same let's encrypt) and no browser no device nothing had ever said that it's not good.

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Tls inspector app from app store. Can't check it another way..and as you see..all good :)

post-384851-0-50527000-1559418044_thumb.jpeg

Edited by Wuast94
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  • 3 weeks later...

I have this same problem, reverse proxy using Letsencrypt. Working fine using IOS and Android but AppleTv keeps returning to main menu.

 

Tried all these:

https://url:8096

https://url:443

url:8096 (should.bypass the reverse proxy)

 

Does it work with plain http?

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Spaceboy

My mum is using an Apple TV device remotely and I am using an nginx reverse proxy with a cloudflare cert. I only have https

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What did you enter for url?

The issue appears to be Cloudflare being in between, this URL works fine in the AppleTV: "ip_address:8096"

 

So we're using that for now, not sure why Apple doesn't like CF.

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So we're using that for now, not sure why Apple doesn't like CF.

Apple iOS or tvOS devices have no problems with Cloudflare SSL certificates or Cloudflare being used as reversed proxy for accessing your Emby Server remotely with domain name.

Using both, on iphone/ipad/Apple TV 4k, without any problems.

 

Maybe these guides could be of help:

https://blog.awelswynol.co.uk/2017/06/emby-server-https-reverse-proxy

https://blog.awelswynol.co.uk/2018/01/setting-up-cloudflare-with-emby

 

Also on forum, there are some dedicated topics on this subject like for example:

https://emby.media/community/index.php?/topic/47508-how-to-nginx-reverse-proxy/

https://emby.media/community/index.php?/topic/48236-setting-up-emby-behind-a-reverse-proxy-nginx/&do=findComment&comment=457670

 

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Spaceboy

The issue appears to be Cloudflare being in between, this URL works fine in the AppleTV: "ip_address:8096"

 

So we're using that for now, not sure why Apple doesn't like CF.

as noted in the post above yours I’m using cloudflare certs and a remote Apple TV device. It’s not cloudflare
  • Like 1
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Apple iOS or tvOS devices have no problems with Cloudflare SSL certificates or Cloudflare being used as reversed proxy for accessing your Emby Server remotely with domain name.

Using both, on iphone/ipad/Apple TV 4k, without any problems.

 

Maybe these guides could be of help:

https://blog.awelswynol.co.uk/2017/06/emby-server-https-reverse-proxy

https://blog.awelswynol.co.uk/2018/01/setting-up-cloudflare-with-emby

 

Also on forum, there are some dedicated topics on this subject like for example:

https://emby.media/community/index.php?/topic/47508-how-to-nginx-reverse-proxy/

https://emby.media/community/index.php?/topic/48236-setting-up-emby-behind-a-reverse-proxy-nginx/&do=findComment&comment=457670

 

And yet there must be something specific to the Apple TV. I am not having this issue with Apple IOS, only Apple TV.

 

Can't really debug the issue right now as the Apple TV in question is not with me.

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pir8radio

And yet there must be something specific to the Apple TV. I am not having this issue with Apple IOS, only Apple TV.

 

Can't really debug the issue right now as the Apple TV in question is not with me.

 

You probably have CF setup wrong.   Dont use minify, or rocket loader, features.

Edited by pir8radio
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You probably have CF setup wrong.   Dont use minify, or rocket loader, features.

Don't have those on.

 

Anyway, it works for others, so there must be something on my end, will figure it out sometime, it works with direct IP for now :)

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pir8radio

Don't have those on.

 

Anyway, it works for others, so there must be something on my end, will figure it out sometime, it works with direct IP for now :)

 but it defeats the purpose of CF...  share your CF setup maybe we can find whats up.

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 but it defeats the purpose of CF...  share your CF setup maybe we can find whats up.

Thanks for the offer, but I will wait until I am actually at the site of this AppleTV, so I can properly test and try things.

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  • 1 month later...

Hi was there ever a resolution to this issue?  I think I'm encountering something similar, Apple TV client is not able to connect to remote server behind Cloudflare proxy.  Other apps are able to connect remotely (iPhone, Android, web app).

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pir8radio

Hi was there ever a resolution to this issue? I think I'm encountering something similar, Apple TV client is not able to connect to remote server behind Cloudflare proxy. Other apps are able to connect remotely (iPhone, Android, web app).

Does your Apple TV connect to my server? Click my avatar for test login info.

 

 

Sent from my iPhone using Tapatalk

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