Jump to content


Photo

Cinema Mode not working

Cinema Mode

Best Answer Luke , 27 July 2019 - 05:11 PM

Try removing your custom intros path. Looks like a possible error there is the culprit.

Go to the full post


  • Please log in to reply
32 replies to this topic

#21 Headfritz OFFLINE  

Headfritz

    Advanced Member

  • Members
  • 39 posts
  • Local time: 06:41 PM

Posted 26 July 2019 - 02:18 PM

In my home screen, I can play trails. I've also refreshed the internet channels, still nothing.  



#22 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 152667 posts
  • Local time: 07:41 PM

Posted 26 July 2019 - 02:21 PM

if you check the box about including trailers from your library, does that make a difference?



#23 Headfritz OFFLINE  

Headfritz

    Advanced Member

  • Members
  • 39 posts
  • Local time: 06:41 PM

Posted 26 July 2019 - 02:58 PM

Ok, checked box to include trails from library, nothing. Then I unchecked everything, restarted the server, then played a movie. then after that I restarted the sever again, went back an checked all the boxes again, restarted the server again, and still nothing. The only think I can think of is that am not throwing, or checking a box some where. I have checked my setting to make sure the Cinema mode is check on every device, and they are all checked.  I don't believe it should be this complicated, so something must be a miss. I assume that it is working fine on your end, so if it's not working on mine, then the trouble has to be on my end of things.  Would, and it's extreme, would deleting the server and re-installing it be a reasonable option? Or would just re-installing my movie library?  

 

 

Not sure this will help anything, but you never know.

Here are my devices,

 

Synology DS1817+ ( server on NAS)

iMac 27"

ATV

Iphone.

iPad

 

Trailers before movie will not play on any of them, of course not o the NAS.



#24 ebr OFFLINE  

ebr

    Chief Bottle Washer

  • Administrators
  • 50732 posts
  • Local time: 07:41 PM

Posted 26 July 2019 - 07:35 PM

ATV is Apple TV?

 

You said playing them from the Trailers library worked.  Which app did you use to do that?



#25 Headfritz OFFLINE  

Headfritz

    Advanced Member

  • Members
  • 39 posts
  • Local time: 06:41 PM

Posted 27 July 2019 - 09:49 AM

Yes, ATV = AppleTv. I was on a Web Borrower, Safari. I also tested it on my phone and last night on a AppleTv, and playing trailers from the trail channel all worked. 



#26 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 152667 posts
  • Local time: 07:41 PM

Posted 27 July 2019 - 11:43 AM

Before doing that what you could try is removing the trailer plugin, restarting the server, then running a full scan to flush it out of the database, and then adding the plugin back.

#27 Headfritz OFFLINE  

Headfritz

    Advanced Member

  • Members
  • 39 posts
  • Local time: 06:41 PM

Posted 27 July 2019 - 01:42 PM

Had the same idea, but I didn't think of running another full scan before reinstalling the plug ins.  Good Idea!.



#28 Headfritz OFFLINE  

Headfritz

    Advanced Member

  • Members
  • 39 posts
  • Local time: 06:41 PM

Posted 27 July 2019 - 04:22 PM

Same old, same old. Still not working. Even restarted the NAS before reinstall the tailer plugin. 

 

I was wounding if it would make any difference if I manually did the update for the Synology serve instead of updating thought Synology. Not sure it would make any difference. The only think I can think of is to delete the sever and start from scratch. Most likely Thats won't work either!  :(  :ph34r: Beside that I don't think there is anything else that can be done. 



#29 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 152667 posts
  • Local time: 07:41 PM

Posted 27 July 2019 - 04:23 PM

Can you please attach an emby server log from a playback attempt? thanks.



#30 Headfritz OFFLINE  

Headfritz

    Advanced Member

  • Members
  • 39 posts
  • Local time: 06:41 PM

Posted 27 July 2019 - 05:08 PM

Not sure if this is what you want. 

Attached Files



#31 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 152667 posts
  • Local time: 07:41 PM

Posted 27 July 2019 - 05:11 PM   Best Answer

Try removing your custom intros path. Looks like a possible error there is the culprit.


  • ebr likes this

#32 Headfritz OFFLINE  

Headfritz

    Advanced Member

  • Members
  • 39 posts
  • Local time: 06:41 PM

Posted 27 July 2019 - 06:49 PM

Go figure! That worked.
Thanks so much for all your help and patients with this.

#33 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 152667 posts
  • Local time: 07:41 PM

Posted 27 July 2019 - 06:54 PM

I'll have the server catch the error in your log so that it's not a problem anymore. thanks.







Also tagged with one or more of these keywords: Cinema Mode

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users