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Cinema Mode not working

Cinema Mode

Best Answer Luke , 27 July 2019 - 05:11 PM

Try removing your custom intros path. Looks like a possible error there is the culprit.

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#1 Headfritz OFFLINE  

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Posted 26 May 2019 - 10:14 AM

HI,

 

It seem that I can not get Cinema Mode to work, I have tried everything that I can think of, and it just will not work. I have un-installed it, I have check all my sentings, I have re-installed it, Shut the Emby server down and restarted it. I have taken my prime membership code out, restarted then put it back. Yet it just will not work, I'm at a lose.

 

I'm running Emby Server 4.1.1.0-1 on my Synology DSM 6.2.2-24922. I use ATV with all the latest versions. 

 

#2 Luke OFFLINE  

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Posted 26 May 2019 - 01:16 PM

@Headfritz can you please describe the issue that you're having with it? What exactly is happening? Thanks.



#3 Headfritz OFFLINE  

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Posted 26 May 2019 - 01:58 PM

I select a move then hit play. The screen will turn black and maybe 4 to 5 seconds then the movie still start.

Not sure this is what your asking for.

#4 Headfritz OFFLINE  

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Posted 26 May 2019 - 06:52 PM

No trailers play. I have it set up so one trailer should play before the movie. After the movie plays a cartoon should play right after that. Nothing happens, no trailers, no cartoons play. I have changed the number of tails should play before the movie and still nothing happens.

I have checked all my settings and it s all seems ok. I have uninstalled the both the trailer add on and the cinema add on as well then I re-install both add ons, and still not trailer before the movie starts.

#5 hstamas OFFLINE  

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Posted 26 May 2019 - 09:18 PM

I have the same issue.

https://emby.media/c...-play/?p=743739

#6 Headfritz OFFLINE  

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Posted 05 June 2019 - 04:03 PM

I'm still having this issue with Cinema mode not working and I was just wondering if anyone has any ideas that I may try to get the cinema mode working.  I've tried everything I could think of short of un-install Emby all together and re-installing it. It's also not working on my iPad, nor iPhone. 

 

Thanks



#7 BillOatman OFFLINE  

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Posted 05 June 2019 - 04:09 PM

It works fine for me.  Has for a long time.  I had a problem when first setting it up.  If memory serves it was how I had the directory configured in the settings.  But I only do pre-roll, not trailers.



#8 Luke OFFLINE  

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Posted 05 June 2019 - 04:11 PM

I have the same issue.
https://emby.media/c...-play/?p=743739


Your issue is resolved in the upcoming 4.2 release. Thanks

#9 Headfritz OFFLINE  

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Posted 05 June 2019 - 04:23 PM

Sounds good. Looking forward it. 

 

Keep up the good work! 



#10 Headfritz OFFLINE  

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Posted 25 July 2019 - 10:05 PM

Ok, I have updated my Synology server to 4.2.0.40. I have updated my ATV to the latest build, and still I am not getting any trailers to play be for streaming a movie!  When I go to a movie and hit play, it stated playing with out play any trailer at all! SO, the question I have to ask is, why is the Cinema mode still not working. It doesn't work in my borrows, it doesn't work on my ATV, nor on my phone, it just doesn't work at all. 

 

I have shut down Emby server and restarted it. I gone over all my setting and tried to jiggle it ,sort of speak, and nothing. 



#11 chacawaca OFFLINE  

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Posted 25 July 2019 - 10:22 PM

Can you post a screen of your trailer config page ?

#12 Luke OFFLINE  

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Posted 25 July 2019 - 10:57 PM

Ok, I have updated my Synology server to 4.2.0.40. I have updated my ATV to the latest build, and still I am not getting any trailers to play be for streaming a movie!  When I go to a movie and hit play, it stated playing with out play any trailer at all! SO, the question I have to ask is, why is the Cinema mode still not working. It doesn't work in my borrows, it doesn't work on my ATV, nor on my phone, it just doesn't work at all. 

 

I have shut down Emby server and restarted it. I gone over all my setting and tried to jiggle it ,sort of speak, and nothing. 

 

@Headfritz, remember you need to enable it in both the server settings, and the app settings as well. And yes, how did you setup your cinema mode settings? Thanks.



#13 Headfritz OFFLINE  

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Posted 25 July 2019 - 11:48 PM

I believe that I have check my setting for the sever and the apps as well and they all have to cinema mode check, unless I have missed something, which could be possible. Here are some screen shots of my sever settings. Not sure if this is what you'r asking for, if not let me know. 

 

5d3a77a0c334c_ScreenShot20190725at1036255d3a77c21613f_ScreenShot20190725at103859



#14 Luke OFFLINE  

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Posted 26 July 2019 - 12:02 AM

Settings look good. Did you run a library scan following the update?



#15 Headfritz OFFLINE  

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Posted 26 July 2019 - 11:03 AM

I trying to run a library scan this morning, but it seem to be stuck at 88.3% and will not progress further. Not sure why. 



#16 Luke OFFLINE  

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Posted 26 July 2019 - 11:18 AM

I would just be patient and allow it do finish. Thanks.

#17 Headfritz OFFLINE  

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Posted 26 July 2019 - 11:54 AM

ok, shall do.



#18 Headfritz OFFLINE  

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Posted 26 July 2019 - 01:27 PM

Ok, it has finished scanning and Cinema Mode trailers still not playing before movies. If I delete the movie folder and reinstall it, would that help? 



#19 chacawaca OFFLINE  

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Posted 26 July 2019 - 01:30 PM

if you go on your homescreen = > Trailer, manually starting a trailer work ?



#20 Luke OFFLINE  

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Posted 26 July 2019 - 01:33 PM

Can you also try running the refresh internet channels scheduled task? Thanks.







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