67 replies to this topic

[IceBoosteR]

Hi all,

 

I do have a problem with a playback of a movie. It has four different audio tracks. One of them is English and the format is True-HD in 7.1. The other three are other languages which are in DD+ but also 7.1. The movie is in 4K. My whole setup (4K TV, Atmos and DTS:X capable AVX, Nvidia Shield) is capable of direct play and seamless playback of all those features.

When I play this movie with a DD+ audo track, the video stuble/falters (Google translator) and it looks like a 5pfs movie. There is no transcoding happening. Playing the True-HD there is no problem. I have tried it on several devices, normal Android (Smartphone) and Webapp: With both there is no problem in the playback, just with the Shield...

 

Edit: Tested the original BluRay without any issue.

 

I guess this is a bug...

Cheers,

Ice

Edited by IceBoosteR, 05 May 2019 - 01:31 PM.

[Luke]

Hi there, can you provide a copy of the media info from the web app for this file? Thanks.

[rechner123]

Hi icebooster

Maybe the same problem?
https://emby.media/c...ovies/?p=672917

[ebr]

Yes, please show us the exact media info from the web app.  There have been a few reports of certain items with DD+ audio having this problem.  We haven't been able to track down exactly what about these items is the problem yet.

[IceBoosteR]

Yes, please show us the exact media info from the web app.  There have been a few reports of certain items with DD+ audio having this problem.  We haven't been able to track down exactly what about these items is the problem yet.

Yes no problem. Can you specify what you need for the "exact media info" and where I do find that? I guess you do not mean the log, right?

[IceBoosteR]

Hi icebooster

Maybe the same problem?
https://emby.media/c...ovies/?p=672917

Yes that is the exact same problem!

[ebr]

Hi.  The information displayed at the bottom of the detail page on the web app.  Thanks.

[IceBoosteR]

Hi @ ebr ,

 

here you go!

 

Cheers, Ice

Attached Files

•  Media Info.png   539.15KB   10 downloads

Edited by IceBoosteR, 11 May 2019 - 04:21 PM.

[Luke]

Hi there, did you forget to attach it?

[IceBoosteR]

Hi there, did you forget to attach it?

Yes...

Second time this happend to me. The "attach this file to post" button is something I did not press. Normally its fine to just select the file.

 

Cheers,

Ice

[Luke]

It direct plays when the other tracks are selected, right?

[IceBoosteR]

It direct plays when the other tracks are selected, right?

Every media is directly played with the SHIELD. There is no transcoding happening.

It is a normal playback with English TRUEHD, all the Dolby 8+Ch do have the problem.

 

Or did I misunderstand your question (not a native speaker)?

[Luke]

Ok, we'll see what @ ebr thinks. Thanks.

[ebr]

I have not been able to determine what it is about these particular audio tracks that is causing problems for the player.  It only seems to happen on some people's items and I can't determine what it is about them that is different.

[IceBoosteR]

I have not been able to determine what it is about these particular audio tracks that is causing problems for the player.  It only seems to happen on some people's items and I can't determine what it is about them that is different.

Mhhh thats not good. Any chance if we can help you to identify and fix the problem? 'Cause it is really annoying that these tracks can't be played using Emby + Shield. (Good point is, that I can still use the BD )

[Luke]

Can you provide a sample file for @ ebr to test with?

[IceBoosteR]

Can you provide a sample file for @ ebr to test with?

Uff, that might be a problem due to filesize.

[Luke]

Is creating a smaller version possible?

[mikeB2210]

If I can contribute anything to get closer to this problem, let me know. maybe you can even look what makes kodi at this point differently, because there run the dd + 7.1 movies without jerking.

[Luke]

Can you provide a sample video for testing? Thanks.