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Question about Emby buffering


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#1 Alex36 OFFLINE  

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Posted 21 April 2019 - 09:47 AM

Dont know if this is posted in the correct forum.

 

 

I have both the Emby premier and the Plex pass. I tried to play a file (comedy Central roast Pam Anderson) which is an H264 AAC encoded file. Emby takes long to load say 10 seconds and studders every 5 seconds. Plex plays no problem same file. Tried to watch Solo A Star Wars Story and Emby played it kindof jerky sort of rubberbanding. Plex again no problem. ( Same H264 AAC encoded Mp4). I am running the Emby and Plex side by side on my Synology DS 918+ with 4 10 Tb WD reds ( total of 40 TB) and upgraded to 8 gig Ram. Why does Plex play perfectly remotely and Emby buffers? Is Emby has to be used locally and Plex remotely? What can I do to get Emby working just as good as Plex?

 

Tried remotely with my Android tablet and a Roku 4.

 

Actually just tried it with my Iphone and no problems.  Maybe Roku and the tablet not strong enough to play the files?


Edited by Alex36, 21 April 2019 - 10:06 AM.


#2 PeteLocky OFFLINE  

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Posted 21 April 2019 - 10:10 AM

most probably is the tablet / roku (roku aint a patch on firestick 4k in my opinion) i too rock a ds918 with 8gb ram i have absolutely no problems streaming or transcoding anything, what i will suggest is use docker rather than the syno package

 

one thing you could try to do which might help diagnose....

 

it is probably a bandwidth struggle across the LAN, try setting the transcoding to say something like to 2mbps then at least you can see if the bandwidth is the problem


Edited by PeteLocky, 21 April 2019 - 10:10 AM.


#3 Alex36 OFFLINE  

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Posted 21 April 2019 - 10:12 AM

Any walkthroughs to get docker and emby on the ds918?



#4 PeteLocky OFFLINE  

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Posted 21 April 2019 - 04:01 PM

if you use the proper emby container then the readme is quite comprehensive, try it, if you have issues drop me a pm and i will help you out best i can



#5 Luke OFFLINE  

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Posted 21 April 2019 - 04:14 PM

Have you tried our native Synology package?

#6 Alex36 OFFLINE  

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Posted 21 April 2019 - 06:10 PM

yes that was the one I was using. trying to install emby in docker but have no idea how.



#7 Luke OFFLINE  

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Posted 21 April 2019 - 09:02 PM

Regarding buffering on the Synology package, can we please go over an example?



#8 Alex36 OFFLINE  

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Posted 21 April 2019 - 09:41 PM

I gave 2 examples in the original post

#9 Luke OFFLINE  

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Posted 21 April 2019 - 10:43 PM

Ok, let's dig a little deeper. Please attach the information requested in how to report a media playback issue. thanks.



#10 GiGo OFFLINE  

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Posted 22 April 2019 - 02:41 PM

Synology DS 918+ with 4 10 Tb WD reds ( total of 40 TB) and upgraded to 8 gig Ram.

:o Nice! I've got a DS1815+ with 8x6TB WD Reds running SHR total 32.6TB which gives me a 2 disk redundancy.  I would really considering changing your so you have a redundancy, just think if one drive fails, you lose the lot?!


Edited by GiGo, 22 April 2019 - 02:41 PM.


#11 Alex36 OFFLINE  

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Posted 22 April 2019 - 03:11 PM

It’s a 40tb total and has 1 drive redundancy. It’s running the shr from synology.


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#12 Alex36 OFFLINE  

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Posted 22 April 2019 - 05:42 PM

hers the log file from that day.

Attached Files

  • Attached File  Log.txt   451.4KB   1 downloads


#13 Luke OFFLINE  

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Posted 22 April 2019 - 07:08 PM

hers the log file from that day.

 

There's a fair amount of playback activity here. Around what time did the problem occur? Also was there an ffmpeg log, and if so, can you please attach that too? Thanks !



#14 Alex36 OFFLINE  

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Posted 22 April 2019 - 07:12 PM

here is the transcode log..

time I would have to say is after 9pm cause i was already laying down maybe after 10 even.

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  • Attached File  Log2.txt   320.7KB   1 downloads


#15 Luke OFFLINE  

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Posted 22 April 2019 - 09:16 PM

Are you in or out of network when doing this?

#16 Alex36 OFFLINE  

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Posted 23 April 2019 - 05:52 AM

Getting the logs was in network, my apartment in the city. But trying to watch the roast and solo was out of network, my home upstate.

#17 Luke OFFLINE  

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Posted 23 April 2019 - 05:05 PM

Did you try lowering the in-app quality setting?



#18 Alex36 OFFLINE  

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Posted 23 April 2019 - 06:35 PM

I did on the roku but didn’t have chance to test it. Won’t be going up there for a few weeks. My friend also has trouble streaming from plex a while back if I remember correctly.


Edited by Alex36, 24 April 2019 - 08:44 PM.


#19 Alex36 OFFLINE  

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Posted 24 April 2019 - 06:40 AM

New problem last night was the audio wasn’t synced to the video. Tried the same solo movie that was buffering. Problem is on local network now. Plex played the movie perfectly again.

#20 Alex36 OFFLINE  

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Posted 25 April 2019 - 05:01 PM

Any help on the emby not not having audio synched to the video.?




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