Collections Problem (doubles)

[ifignella 12]

I've been having issues with this for a little while.  Today I deleted the library and took everything out of each movie folder except these files (movie, trailer, bif).

I cleared out the data/collections folder and cleared out the tmdb-collections folder.

 

Then I added the library back and added my folder.

 

 

 

The first scan upon addition of the library didn't get much so I scanned again (get missing metadata).

 

 

 

So, now I have the library fetched but no collection show.  Maybe this takes more time, I'm not really sure. 

I go to the auto box sets plugin and do a refresh from there.

I'm not sure if you can tell from the image, but I now have some collections.  The problem is I have two of some of them. There are some that aren't doubled

until...

 

 

 

I run a library scan from scheduled tasks

Now there are more doubles. Still not all of them though.

 

I'm not sure what is going on.  I've tried a few different things like deleting the data/collections folder contents but on the next scan they double up again.

I could always lock metadata and see if that prevents it, but I figured it's better to figure out what the issue is first.

Any ideas?

Thanks

[ifignella 12]

bump

[Luke 40077]

Hi, there have been a couple sporadic reports of this, we are looking into it. thanks.

[TheShanMan 38]

Any news on this? I'm not sure if all of my collections are doubled, but I certainly have many duplicated collections. It would be nice to find the root cause of this and resolve it, whether it's a bug that needs fixing or something I need to do on my end, so this stops happening.

[Luke 40077]

Any news on this? I'm not sure if all of my collections are doubled, but I certainly have many duplicated collections. It would be nice to find the root cause of this and resolve it, whether it's a bug that needs fixing or something I need to do on my end, so this stops happening.

 

Can you try deleting the duplicates?

[TheShanMan 38]

A new collection I added around a month ago got duped by Emby, so while I can go through the painstaking process of removing dupes for all users, I wonder if Emby will just recreate the dupes, plus I imagine new collections will get duped too, so I'm hoping that this has actually been solved recently.

[TheShanMan 38]

Yeah, deleting dupes sucks because it also deletes the picture for the one left behind, so I have to manually re-identify the collections. So has this problem been fixed? If I keep deleting and repairing dupes, will I keep encountering this problem in the future, either with collections that already exist or new collections?

[TheShanMan 38]

Scratch that... dupes are reappearing. How do I fix this???

[TheShanMan 38]

Any workarounds, troubleshooting tips, etc? I'd like to permanently get rid of the dupes, even if I have to manually do it for every collection, and whenever I add new ones.

[gator99 5]

[Luke 40077]

@cayars can jump on with you and try to investigate what's happening.

[Carlo 4552]

This is something that would be far easier to take a look at directly on your system.  So please send me a PM and we can set up a time that I can login with you via TeamViewer and take a look at this.

Thanks,

Carlo

[Luke 40077]

Were you able to work with @cayars to resolve this?

[TheShanMan 38]

Not yet. Family was visiting and I've been busy with other stuff. Thanks for following up.

[Carlo 4552]

Just send me a PM when you want to schedule taking a look.

[Luke 40077]

@TheShanMan ?