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Playback stops where commerical has been ripped?


Best Answer troyhough , 13 January 2020 - 03:31 PM

Just wanted to let you know that this issue appears to be resolved. I can't exactly say what version triggered the fix but I am happy.

 

Thanks.

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#1 troyhough OFFLINE  

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Posted 10 March 2019 - 12:49 PM

Hi all,

 

I have moved to the Web client for mobile use after giving up on the Android app. I have been pleased with it for the most part!

 

One major problem I have found is playback pauses on my Live TV content when it gets to a point where a commercial has been stripped out. I use Plex Server to record TV shows/movies since commercial stripping is built-in. Works very well.

 

Here are my test results from a few different platforms:

 

Playback pauses where a commercial has been stripped out:

 

chrome mobile
chrome desktop
brave mobile
brave desktop
 
Playback works as it should:
 
edge desktop
ie desktop
firefox desktop

 



#2 Luke OFFLINE  

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Posted 10 March 2019 - 03:09 PM

I wonder if timestamps are damaged at that point, and the browser video player just isn't' resilient enough to overcome that.



#3 troyhough OFFLINE  

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Posted 10 March 2019 - 03:23 PM

I wonder if timestamps are damaged at that point, and the browser video player just isn't' resilient enough to overcome that.

 

The recordings work flawlessly on:

 

edge desktop
ie desktop
firefox desktop
Emby Android app
Emby Android TV app
Plex web desktop
Plex web mobile
Plex Android app

Edited by troyhough, 10 March 2019 - 03:23 PM.


#4 troyhough OFFLINE  

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Posted 13 March 2019 - 09:08 PM

I wonder if timestamps are damaged at that point, and the browser video player just isn't' resilient enough to overcome that.

 

Is this something that can be fixed?



#5 Luke OFFLINE  

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Posted 14 March 2019 - 01:59 AM

Can you provide a sample video for testing? Thanks.



#6 troyhough OFFLINE  

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Posted 15 March 2019 - 01:33 PM

Sure. File sizes are huge. Do you want me to zip and send you a link?



#7 Luke OFFLINE  

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Posted 16 March 2019 - 03:14 PM

Sure, thanks.



#8 troyhough OFFLINE  

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Posted 16 March 2019 - 10:08 PM

Sure, thanks.

 

Hey @Luke, just sent you a PM. Thanks



#9 troyhough OFFLINE  

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Posted 19 March 2019 - 02:29 PM

@Luke

Did you replicate the problem/figure out a fix?

 

Thanks, appreciate it.



#10 Luke OFFLINE  

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Posted 19 March 2019 - 02:33 PM

Thank you for your patience.

#11 troyhough OFFLINE  

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Posted 15 April 2019 - 12:16 PM

This is still happening. It's a huge hassle to watch something that I record.

 

Is this being looked at/fixed?

 

Thanks



#12 Luke OFFLINE  

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Posted 15 April 2019 - 12:42 PM

It's on our list for review, thanks.
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#13 troyhough OFFLINE  

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Posted 06 June 2019 - 03:35 PM

Hello,

Just circling the wagon to see if this is being worked on? It's been 3 months and the problem still persists.

 

Thanks in advance.



#14 Luke OFFLINE  

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Posted 06 June 2019 - 03:41 PM

@softworkz can test your sample file. Thanks.



#15 troyhough OFFLINE  

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Posted 06 June 2019 - 03:43 PM

@softworkz can test your sample file. Thanks.

 

Does he have it or do I/you need to send it to him?



#16 Luke OFFLINE  

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Posted 06 June 2019 - 03:49 PM

I think I added him to the PM a while back but if possible you may want to start a new one and send it to him. Thanks.



#17 troyhough OFFLINE  

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Posted 06 June 2019 - 03:50 PM

Will do. Thanks @Luke



#18 troyhough OFFLINE  

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Posted 30 September 2019 - 02:14 PM

Ok so playback still freezes on Chrome Android Emby Web where commercials are ripped.

 

Here is a short video recorded from yesterday, about 20 minutes in length: http://troyhough.com/Nebraska.ts

 

Playback freezes @ 3:07, 6:28, 10:08, and 13:06

 

The server Dashboard shows that the video is fully transcoded however it fails to fully download and/or buffer/playback.

 

Logs are attached.

Attached Files



#19 Luke OFFLINE  

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Posted 30 September 2019 - 02:16 PM

Thanks for the info. 



#20 troyhough OFFLINE  

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Posted 30 September 2019 - 02:18 PM

Is it possible to make the web player more "robust" like the official app player, which seems to not have issues with playback where commercials are ripped?






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