markdj 48 Posted March 26, 2019 Share Posted March 26, 2019 Same problem for me, but Trakt doesn’t add rewatched episodes. I’ve been rewatching GoT but since 3-4 days nothing has been tracked from the show anymore. Other new series and episodes work fine. Link to comment Share on other sites More sharing options...
Hitsville 37 Posted March 26, 2019 Share Posted March 26, 2019 Hi I was attempting to migrate from Plex to Emby and have the same issue and cannot get Trakt to sync my watched/unwatched status I did this very recently without issue after switching from Plex to Emby. Are/were you using Plex-trakt-scrobbler in Plex? If so is there any possibility that the two are fighting each other? I recall with the Plex variant there were a lot of settings with regards to behaviour when a conflict occurred. Probably unlikely, but thought it worth a mention. Link to comment Share on other sites More sharing options...
J2ghz 11 Posted March 29, 2019 Share Posted March 29, 2019 @@claptnei Looking at your log, I see where the issue with size comes from. There is a debug log which writes all your watched items on trakt to the log as many times as you have items in your library. This will be fixed.As for the original issue, do you have multiple users on your Emby server? Which ones have the trakt plugin configured? Which user is the one that is not working? I see working syncs in the log, but also authentication errors. Link to comment Share on other sites More sharing options...
claptnei 3 Posted March 29, 2019 Author Share Posted March 29, 2019 @@claptnei Looking at your log, I see where the issue with size comes from. There is a debug log which writes all your watched items on trakt to the log as many times as you have items in your library. This will be fixed. As for the original issue, do you have multiple users on your Emby server? Which ones have the trakt plugin configured? Which user is the one that is not working? I see working syncs in the log, but also authentication errors. Yes I have 2 users, both with separate trakt accounts, both setup in plugin. Both users working on 3.3.0 But on 3.3.2 collected items are not being added, watched progress works. Cannot confirm for both users only myself. Link to comment Share on other sites More sharing options...
J2ghz 11 Posted March 29, 2019 Share Posted March 29, 2019 Okay. Since the log does not show which user is which, new version will have to be released with that added. It will also make the log reasonably sized.From the log one user seems to be working, and the other one getting authentication failures. Just in case you are the second one, can you try generating a new PIN and testing it again? If it doesn't help, then in the next few days the new version will be out. Link to comment Share on other sites More sharing options...
claptnei 3 Posted March 29, 2019 Author Share Posted March 29, 2019 Okay. Since the log does not show which user is which, new version will have to be released with that added. It will also make the log reasonably sized. From the log one user seems to be working, and the other one getting authentication failures. Just in case you are the second one, can you try generating a new PIN and testing it again? If it doesn't help, then in the next few days the new version will be out. yes it does seem my collected items dont update. I have already got new Pin's for both users several time. Thanks. Link to comment Share on other sites More sharing options...
sdbman 1 Posted March 29, 2019 Share Posted March 29, 2019 (edited) I did this very recently without issue after switching from Plex to Emby. Are/were you using Plex-trakt-scrobbler in Plex? If so is there any possibility that the two are fighting each other? I recall with the Plex variant there were a lot of settings with regards to behaviour when a conflict occurred. Probably unlikely, but thought it worth a mention. I do have it running and didn't realise that might conflict, will turn it off and give it another go. Thanks! Edited March 29, 2019 by sdbman Link to comment Share on other sites More sharing options...
J2ghz 11 Posted March 29, 2019 Share Posted March 29, 2019 @@sdbman It should not be a problem. Cna you send a log? @@claptnei If it's only collected items can you try disabling and then enabling "Sync Collection during Scheduled Task"? Some users have reported that after update the setting showed as enabled, but was actually disabled. 1 Link to comment Share on other sites More sharing options...
claptnei 3 Posted March 29, 2019 Author Share Posted March 29, 2019 @@sdbman It should not be a problem. Cna you send a log? @@claptnei If it's only collected items can you try disabling and then enabling "Sync Collection during Scheduled Task"? Some users have reported that after update the setting showed as enabled, but was actually disabled. Ok done that and seems to have worked. Sync was not ticked on my profile. Looked at some of the other errors and they are to do with identifying the wrong series, most of which I can correct. The only thing I have noticed is that all my ratings have now been removed from all my trakt episodes? Link to comment Share on other sites More sharing options...
claptnei 3 Posted April 1, 2019 Author Share Posted April 1, 2019 I think I can now say, having built a newer more powerful physical server and installed every thing from scratch, Emby and trackt are now working correctly, fingers crossed. Was forced to change server after original became corrupted and was having network issues. Thanks, Neil. Link to comment Share on other sites More sharing options...
Luke 36878 Posted April 1, 2019 Share Posted April 1, 2019 Thanks for the feedback. Link to comment Share on other sites More sharing options...
Sofasogud 3 Posted March 28, 2020 Share Posted March 28, 2020 (edited) Hey, moving from Plex to Emby so just set up my server and trying to get Trakt to work and having the similar issues to the others here running the latest version of the plugin and not getting anything updated for either Trakt or Emby. I've had a look in the logs and I've noticed this: 2020-03-28 18:22:08.603 Info HttpClient: GET https://api.trakt.tv/sync/watched/movies 2020-03-28 18:22:08.966 Info HttpClient: GET https://api.trakt.tv/sync/playback/episodes2020-03-28 18:22:09.710 Info HttpClient: GET https://api.trakt.tv/sync/collection/movies?extended=metadata2020-03-28 18:22:09.726 Info Trakt: Trakt.tv watched Movies count = 6342020-03-28 18:22:09.726 Info Trakt: Trakt.tv watched Shows count = 1392020-03-28 18:22:09.726 Info Trakt: Trakt.tv playback Movies count = 1452020-03-28 18:22:09.726 Info Trakt: Trakt.tv playback Episodes count = 2382020-03-28 18:22:09.952 Info Trakt: Movies to set watched: 02020-03-28 18:22:09.952 Info Trakt: Movies to set unwatched: 02020-03-28 18:22:09.971 Info HttpClient: GET https://api.trakt.tv/sync/watched/shows2020-03-28 18:22:10.277 Info HttpClient: GET https://api.trakt.tv/sync/collection/shows?extended=metadata2020-03-28 18:22:10.487 Info Trakt: Episodes to set watched: 02020-03-28 18:22:10.487 Info Trakt: Episodes to set unwatched: 0 It looks like it's pulling from Trakt OK but just not matching the movies up with my library. Is there anything I could do? Thanks for your anticipated help. embyserver.txt Edited March 28, 2020 by Sofasogud Link to comment Share on other sites More sharing options...
Luke 36878 Posted March 28, 2020 Share Posted March 28, 2020 Hey, moving from Plex to Emby so just set up my server and trying to get Trakt to work and having the similar issues to the others here running the latest version of the plugin and not getting anything updated for either Trakt or Emby. I've had a look in the logs and I've noticed this: 2020-03-28 18:22:08.603 Info HttpClient: GET https://api.trakt.tv/sync/watched/movies 2020-03-28 18:22:08.966 Info HttpClient: GET https://api.trakt.tv/sync/playback/episodes 2020-03-28 18:22:09.710 Info HttpClient: GET https://api.trakt.tv/sync/collection/movies?extended=metadata 2020-03-28 18:22:09.726 Info Trakt: Trakt.tv watched Movies count = 634 2020-03-28 18:22:09.726 Info Trakt: Trakt.tv watched Shows count = 139 2020-03-28 18:22:09.726 Info Trakt: Trakt.tv playback Movies count = 145 2020-03-28 18:22:09.726 Info Trakt: Trakt.tv playback Episodes count = 238 2020-03-28 18:22:09.952 Info Trakt: Movies to set watched: 0 2020-03-28 18:22:09.952 Info Trakt: Movies to set unwatched: 0 2020-03-28 18:22:09.971 Info HttpClient: GET https://api.trakt.tv/sync/watched/shows 2020-03-28 18:22:10.277 Info HttpClient: GET https://api.trakt.tv/sync/collection/shows?extended=metadata 2020-03-28 18:22:10.487 Info Trakt: Episodes to set watched: 0 2020-03-28 18:22:10.487 Info Trakt: Episodes to set unwatched: 0 It looks like it's pulling from Trakt OK but just not matching the movies up with my library. Is there anything I could do? Thanks for your anticipated help. Hi there, did you make sure your movies have MovieDb id's assigned in Emby? Link to comment Share on other sites More sharing options...
Sofasogud 3 Posted March 28, 2020 Share Posted March 28, 2020 thanks for the quick reply! In the settings for the library I have MovieDB ticked and I've checked in metadata manager and they have movie db Id's and IMDB id's too. Link to comment Share on other sites More sharing options...
Luke 36878 Posted March 28, 2020 Share Posted March 28, 2020 thanks for the quick reply! In the settings for the library I have MovieDB ticked and I've checked in metadata manager and they have movie db Id's and IMDB id's too. Ok let's look at a specific example then. Thanks. Link to comment Share on other sites More sharing options...
Sofasogud 3 Posted March 28, 2020 Share Posted March 28, 2020 Sure! I've been looking at Jumanji: The Next Level, It has all the metadata in my Emby library. When I run the trakt tasks, it doesn't change anything on Trakt. On the TV side, I have all of Game of Thrones marked as watched in Trakt, all the metadata is there in Emby, but ask a sync, it still shows as none of them are watched. Link to comment Share on other sites More sharing options...
Sofasogud 3 Posted March 28, 2020 Share Posted March 28, 2020 Jesus Christ.... forget I said anything... big user school boy error lol Link to comment Share on other sites More sharing options...
Luke 36878 Posted March 29, 2020 Share Posted March 29, 2020 Jesus Christ.... forget I said anything... big user school boy error lol Hi, what was the solution? Link to comment Share on other sites More sharing options...
Sofasogud 3 Posted March 30, 2020 Share Posted March 30, 2020 (edited) Edited March 30, 2020 by Sofasogud 1 Link to comment Share on other sites More sharing options...
Pog22 50 Posted April 4, 2020 Share Posted April 4, 2020 Anyone having issues with this plugin lately. In the last week my sync to trakt scheduled task has started to fail daily. I'll update Emby to the new version in the next day or 2 and get a log up if it's not working Link to comment Share on other sites More sharing options...
Glyde62 48 Posted April 5, 2020 Share Posted April 5, 2020 Anyone having issues with this plugin lately. In the last week my sync to trakt scheduled task has started to fail daily. I'll update Emby to the new version in the next day or 2 and get a log up if it's not working Yes i have been getting it failing also Link to comment Share on other sites More sharing options...
Luke 36878 Posted April 5, 2020 Share Posted April 5, 2020 Let's look at an example. Please see how to report a problem. Thanks. Link to comment Share on other sites More sharing options...
Pog22 50 Posted April 5, 2020 Share Posted April 5, 2020 Let's look at an example. Please see how to report a problem. Thanks. Yes, i'll get you a debug report and server log the next time it breaks. I've this morning updated my Emby server to 4.4.1.0 and deleted the Trakt.xml file from plugins/configuations, then got a new Trakt token for my own user profile and started a sync which completed fine. I've then turned on the Trakt plugin debug logging. I also took a backup of this Trakt.xml to compare it later. I will now wait for it to break. Link to comment Share on other sites More sharing options...
Luke 36878 Posted April 5, 2020 Share Posted April 5, 2020 Thanks. Trakt could have been having a problem when it happened that other time. Link to comment Share on other sites More sharing options...
Pog22 50 Posted April 7, 2020 Share Posted April 7, 2020 No fails so far. I have changed my daily schedule to now sync twice a day and have fetched a token for a second user profile. Will keep an eye Link to comment Share on other sites More sharing options...
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