claptnei 2 Posted March 8, 2019 Share Posted March 8, 2019 (edited) Hello, Since the last plugin update this week (3.3.1.0), Trakt no longer updates my collection. It does scrobble and it does seem to download. I have re authenticated both users to Trakt both it still fails. I have attached the Emby log file that seems to show its an authentication api issue? Tried going back to 3.3.0.0 and all works. Any help please? thanks, Neil. Log.txt Edited March 9, 2019 by claptnei Link to comment Share on other sites More sharing options...
Luke 28990 Posted March 8, 2019 Share Posted March 8, 2019 @@J2ghz Link to comment Share on other sites More sharing options...
claptnei 2 Posted March 9, 2019 Author Share Posted March 9, 2019 (edited) How to I stop this pluggin auto updating to 3.3.1.0 as this does not work. I want to stay on 3.3.0.0 that does work. Edited March 9, 2019 by claptnei Link to comment Share on other sites More sharing options...
Luke 28990 Posted March 9, 2019 Share Posted March 9, 2019 You can't, but @@J2ghz will look into your issue. Thanks ! Link to comment Share on other sites More sharing options...
J2ghz 11 Posted March 10, 2019 Share Posted March 10, 2019 Can you enable debug logging in emby and enable debug logging in the Trakt plugin? Thanks Link to comment Share on other sites More sharing options...
claptnei 2 Posted March 11, 2019 Author Share Posted March 11, 2019 Ok Debugging on in both Emby and Trakt pluggin. Scheduled trakt upload task run for over 12 mins. Log file attached not attached as it says its 179MB ? Thanks, Neil. Link to comment Share on other sites More sharing options...
J2ghz 11 Posted March 11, 2019 Share Posted March 11, 2019 Can you try running the "Rotate log file" scheduled task before you run the trakt scheduled tasks? That should reduce the size of the log. Link to comment Share on other sites More sharing options...
claptnei 2 Posted March 11, 2019 Author Share Posted March 11, 2019 Sadly, done that and the file is still 110Mb Link to comment Share on other sites More sharing options...
Luke 28990 Posted March 12, 2019 Share Posted March 12, 2019 Can you post it to Dropbox or Google drive? Link to comment Share on other sites More sharing options...
claptnei 2 Posted March 12, 2019 Author Share Posted March 12, 2019 I give up, I will wait an see if the next update works? Why is something continually updated when it already works? If it aint broke, dont fixit. Link to comment Share on other sites More sharing options...
Luke 28990 Posted March 12, 2019 Share Posted March 12, 2019 Thanks for the feedback. Link to comment Share on other sites More sharing options...
elsker 8 Posted March 14, 2019 Share Posted March 14, 2019 Just realised I have been having this issue too. Last time Trakt was updated was 3rd march. When I run the task it appears to complete successfully. Scrobbling working ok. I have attached a log with debug mode on for emby and trakt plugin. Emby Log Trakt.txt Link to comment Share on other sites More sharing options...
Luke 28990 Posted March 14, 2019 Share Posted March 14, 2019 thanks, @@J2ghz will take a look at that. Link to comment Share on other sites More sharing options...
J2ghz 11 Posted March 14, 2019 Share Posted March 14, 2019 @@claptnei I'm not sure it will be fixed, since I don't know what the problem is. If you want, you can split the log and upload only a part. Usually, the interesting things will be at the end.@@elsker I had a look at the log and there don't seem to be any problems. Can you check again that Trakt debug logging is on? If it was on there should be some lines containing "Debug Trakt:" in the log, but there are none. Also, can you describe the problem in more detail? Is it that when you mark something as watched in emby, it does not get marked on trakt? Link to comment Share on other sites More sharing options...
claptnei 2 Posted March 15, 2019 Author Share Posted March 15, 2019 As a quick work around, I changed the permissions on trakt.dll version 3.3.0.0 , it has stopped it updating to 3.3.1.0 Link to comment Share on other sites More sharing options...
Luke 28990 Posted March 15, 2019 Share Posted March 15, 2019 Well that's not really a good solution. Sooner or later that version of the plugin will become incompatible as Emby Server gets updated. Please help us help you by working with us to resolve your issue. Thanks. Link to comment Share on other sites More sharing options...
slappfisk 0 Posted March 15, 2019 Share Posted March 15, 2019 3.3.1.0 included a change to the settings concerning collection syncs to trakt ("Sync Collection during Scheduled Task"). For some reason, that was disabled after the upgrade on my system. Re-enabling it solved my sync issues. Link to comment Share on other sites More sharing options...
Luke 28990 Posted March 15, 2019 Share Posted March 15, 2019 3.3.1.0 included a change to the settings concerning collection syncs to trakt ("Sync Collection during Scheduled Task"). For some reason, that was disabled after the upgrade on my system. Re-enabling it solved my sync issues. Thanks for the info ! Link to comment Share on other sites More sharing options...
elsker 8 Posted March 17, 2019 Share Posted March 17, 2019 3.3.1.0 included a change to the settings concerning collection syncs to trakt ("Sync Collection during Scheduled Task"). For some reason, that was disabled after the upgrade on my system. Re-enabling it solved my sync issues. realised I had the same issue, rechecked that option and all working correctly again. Link to comment Share on other sites More sharing options...
claptnei 2 Posted March 17, 2019 Author Share Posted March 17, 2019 realised I had the same issue, rechecked that option and all working correctly again. I tried that on 3.3.2 turning on "Sync Collection during Scheduled Task", it still doesn't update trakt. 3.3.0 is the only version that still work correctly. Link to comment Share on other sites More sharing options...
claptnei 2 Posted March 23, 2019 Author Share Posted March 23, 2019 As no one else is reporting this issue, I assume it is not a problem? Staying on 3.3.0 is the only option to keep it working. Link to comment Share on other sites More sharing options...
Luke 28990 Posted March 23, 2019 Share Posted March 23, 2019 If you can update to the latest we'll be happy to help you. Thanks. Link to comment Share on other sites More sharing options...
claptnei 2 Posted March 23, 2019 Author Share Posted March 23, 2019 (edited) Trakt Pluggin 3.3.2 what I have done so far:- uninstalled 3.3.0 deleted trakt config file installed 3.3.2 with default settings setup user connection to trakt turned on debugging in trakt pluggin and EMBY rotated log files run scheduled update to trakt which take over 13 mins compared to 4 mins on working version, sync fails uploading zipped log file as its so large 165Mb Log.zip Edited March 23, 2019 by claptnei Link to comment Share on other sites More sharing options...
Luke 28990 Posted March 23, 2019 Share Posted March 23, 2019 Thanks, we'll see what @@J2ghz thinks. Link to comment Share on other sites More sharing options...
sdbman 1 Posted March 25, 2019 Share Posted March 25, 2019 (edited) Hi I was attempting to migrate from Plex to Emby and have the same issue and cannot get Trakt to sync my watched/unwatched status Edited March 25, 2019 by sdbman Link to comment Share on other sites More sharing options...
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